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Craglorn update = broken game.

jimdove
jimdove
✭✭
So, zeni, you nerf the loading screen boss (so you say) as I have no way of seeing this since your brand spanking new update has totally broken my game. I hit play, then black screen followed by the crash report window which may or may not contain a few sweary comments from me.

I notice this seems to be an issue as others have various problems as well.

WTF ZENI?, you are making the game worse than it was a month ago on launch day.

Yes I have hit "repair" and installed the game again in a different directory. Since it is a bank holiday weekend I don't expect anybody to be working to fix these various issues until at least tuesday. I think thats decided the fate of this game for me. *** you Zeni and bring on elite: dangerous alpha!
Edited by jimdove on May 25, 2014 2:11PM
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Hey there, @jimdove‌. We recommend trying the below troubleshooting steps:
    • Navigate to C:\Users\Username\Documents\Elder Scrolls Online\live
    • Locate the file UserSettings.txt and open it with Notepad
    • Locate the line starting SET FULLSCREEN_v5 - it will be set to SET FULLSCREEN_v5 "2"
    • Change this to SET FULLSCREEN_v5 "1" and save the file
    • Restart the launcher and hit Play
    Edited by ZOS_TristanK on May 25, 2014 6:26PM
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  • CKinCO
    CKinCO
    Soul Shriven
    PC Only - Not MAC

    I was correct in diagnosing my "Black Screen"
    (Game will not launch - hangs at a black screen and Not Responding)

    The UserSettings.txt file in the My Documents\Elder Scrolls Online\live was not updating with a fresh install (File had to be manually created) or from the patch.
    I'm running Windows XP 64-bit.

    The new UserSettings.txt file contains several new instruction lines that are not in the pre-patch file.

    I believe editing your UserSettings.txt file will actually get the game to successfully launch for you.

    First - Verify your My Documents\Elder Scrolls Online\live\UserSettings.txt is NOT set with the "Read Only attribute. (In order to keep the pre-game load credits from loading this may have been set)

    Left click on the file and select "Properties" from the menu.
    Verify the "Read-only attribute (General Tab) is NOT checked.
    Select OK.

    Edit the UserSettings.txt file in this manner or use the attached to copy and paste
    Delete the line "SET RequestedNumThreads "0"

    The following 6 command lines could be added to your UserSettings.txt file

    SET MULTI_GPU_CHECK "1"
    SET DisableFXPrecaching "1"
    SET PreferExclusiveFullscreen "0"
    SET MonsterTellsEnabled "1"
    SET RequestedNumJobThreads "0"
    SET RequestedNumWorkerThreads "0"
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