Stuck on loading screen after login

NocteVirtus · May 2014

After taking 20 damn hours to download the patch I figured I'd actually be able to play the damn game. Oh, was I wrong. I'm able to get to the login screen and login successfully, but at that point I get stuck in the purgatory of eternal load screen nonsense. So I have two questions:

Is this happening to anyone else?

Any suggestions for fixing it myself?

BiGSiN_Wormser · May 2014

Getting this myself, I've been in contact with a representative, they had a few idea's but nothing solving my own issue. If you like I will post their suggestions, maybe they'll work for you?

NocteVirtus · May 2014

Sure, I'll give it a shot

jshorty1980b14a_ESO · May 2014

There are ALOT of people with this issue right now. Zenimax is aware and working on getting a hotfix in today.

Banumu · May 2014

I've this problem since 5-22

Fruity_Ninja · May 2014

Yeh I can confirm I am having this problem

jshorty1980b14a_ESO wrote: »

There are ALOT of people with this issue right now. Zenimax is aware and working on getting a hotfix in today.

Source? I hadn't seen this yet?

CosmicChaos · May 2014

If you submit a ticket in-game they will move your character and it should fix it. But make sure to ask that they move you out of the region you encountered the issue to be safe. I recommend staying out of that region until a fix is implemented. I did it on an alt and gave my character name that was having issues. The first few times I emailed they ignored it. But this guy Pedro hooked me up after I sent a second ticket in-game the next day. Good luck.

CosmicChaos · May 2014

Fruity_Ninja wrote: »

Yeh I can confirm I am having this problem

jshorty1980b14a_ESO wrote: »

There are ALOT of people with this issue right now. Zenimax is aware and working on getting a hotfix in today.

Source? I hadn't seen this yet?

Source 2nd to last comment on page.

NocteVirtus · May 2014

CosmicChaos wrote: »

If you submit a ticket in-game they will move your character and it should fix it. But make sure to ask that they move you out of the region you encountered the issue to be safe. I recommend staying out of that region until a fix is implemented. I did it on an alt and gave my character name that was having issues. The first few times I emailed they ignored it. But this guy Pedro hooked me up after I sent a second ticket in-game the next day. Good luck.

The whole problem is that I can't get in-game. I literally get past the login screen and get stuck at the load screen between login and character select. been on the same load screen for a little over 2 hours now. I know it's not going to work, I'm just keeping it up to give perspective on how insanely ridiculous this is.

CosmicChaos · May 2014

NocteVirtus wrote: »

CosmicChaos wrote: »

If you submit a ticket in-game they will move your character and it should fix it. But make sure to ask that they move you out of the region you encountered the issue to be safe. I recommend staying out of that region until a fix is implemented. I did it on an alt and gave my character name that was having issues. The first few times I emailed they ignored it. But this guy Pedro hooked me up after I sent a second ticket in-game the next day. Good luck.

The whole problem is that I can't get in-game. I literally get past the login screen and get stuck at the load screen between login and character select. been on the same load screen for a little over 2 hours now. I know it's not going to work, I'm just keeping it up to give perspective on how insanely ridiculous this is.

Sorry I misunderstood. I thought it was letting you login to your toon before the infinite loading screen. Hope they sort it out for you soon. I hated losing over a day mainly because of my horse and research queues. Best of luck man.

kellie68 · May 2014

I am having the same problem - getting responses to my ticket is very slow.

NocteVirtus · May 2014

kellie68 wrote: »

I am having the same problem - getting responses to my ticket is very slow.

Seems to be happening to a lot of people. I commented about it on a different discussion, and after a while "We have contacted our Customer support team to help you solve your issue" was added to my comment, so hopefully they're doing something to fix this. I'd really like to be able to play tomorrow (fingers crossed).

NocteVirtus · May 2014

To add some hilarious irony to this situation, I just got an email from ESO "Play Craglorn Now!"

I totally would if the game wasn't falling apart at the seams!

Phantax · May 2014

Having the same issues, its frustrating (to say the least) ! ! !

As for the hotfix...
The hotfix has 'already' been pushed through and people are still having this problem. Face it... they don't have a clue !

Winterstrife · May 2014

Maybe they left something out of the patch notes again.
Some undocumented changes about a Login VR 12 Boss that you need to defeat by starting at that loading wheel until something happens.

quietscribe · June 2014

I randomly got this today. It first started when I went into a mini dungeon and the loading screen never finished. I closed the game and reloaded it, only to get stuck after the login page.

I closed that and did a repair via the launcher, and everything worked fine after that. Figured I would post in case this fix might work for other people.

sample07 · June 2014

Can't login and on a second attempt I get the 301 error.. Must be contagious. $:\$

kgallellab14_ESO · June 2014

So this thread was started back in May but I just suddenly started encountering these infinite load times since yesterday.