The Elder Scrolls Online

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Waited for 2 hours on hold to support this morning call dropped, submitted 3 tickets, can't play

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shanersimms_ESO
shanersimms_ESO
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I've posted on other forums about having the flickering/rapidly cycling game tips screen after entering a building in Cyrodiil. I've been unable to play since the night before last (36+ hours). I submitted two tickets finally got that lovely automated response. Replied to that and still no word. Last night I left my number for them to call me back... nothing. I just sat on hold for nearly two hours this morning to support and the call was dropped. When I call back the same number it just says some "extension is unavailable" message. This is completely crazy.
-Lord Shaszahan the Archmage, of The Septim Bloodline
  • xherics
    xherics
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    Here are thousands of people who can not play, but nobody cares of that... Just check the forum, login issuses, game launch issues... For me the problem is to log in, all the time connection time out or error 301...
    Guild: HODOR - EU - Ebonheart Pact
    Char: Leliana fxn (Sorc) and Nuria fxn (DK)
    World first Sanctum Ophidia Time trial achievement unlock with my Sorcerer (v1.5.7)
    World second Sanctum Ophidia Hard Mode achievement unlock with my Sorcerer (v1.5.8)
    Pre-nerf Dragonstar Arena Hard Mode Conqueror with my Sorcerer

    "Sorcerer is for me a definition of the highest level of magician, what does not mean pets, but pure magic, pure spells.
    Pure magic from the heart, through the blood, to the last hairbreadth...
    Sorcerer means the highest magic killer with pure magic, not the weakest grandmamma's pet farm."

    11.02.2015 - Magicka Sorcerer RIP - What? Sorcerer and not using spells/magicka?
    19.02.2015 - Sorcerers, we have a new hope!
  • Fairydragon3
    Fairydragon3
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    xherics wrote: »
    Here are thousands of people who can not play, but nobody cares of that... Just check the forum, login issuses, game launch issues... For me the problem is to log in, all the time connection time out or error 301...

    i would really estimate maybe less 2 or 1 thousand are affected. otherwise I would think the forums wold be much more crowded today. I got a clear login, but I can't tell how many people are on really. The phases pretty much make that impossible to get a good estimate
  • Dzonatanos
    Dzonatanos
    Soul Shriven
    I can't login, I tried reinstall game, I used another computer and nothing. My ticket number 140524-023489 I will waiting to fast help or you lose next player who want to play this game many year. Bless you and good luck and I didn't go to Craglor, I had crash in the Stormhaven public dungeon when I want to went out
  • Sabbatus
    Sabbatus
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    I have the same issue. It started while leaving the Mournhold Underground. I can log in other characters, but not my main. Great way to ruin my plans for memorial day weekend, ZOS :(
  • shanersimms_ESO
    shanersimms_ESO
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    Sabbatus wrote: »
    I have the same issue. It started while leaving the Mournhold Underground. I can log in other characters, but not my main. Great way to ruin my plans for memorial day weekend, ZOS :(

    100% agree. Finally had a window I could play unrestricted (out of school, off work, kids with their mother) and this happens. They really should roll back the patch until they have it working correctly.
    -Lord Shaszahan the Archmage, of The Septim Bloodline
  • ShuRun
    ShuRun
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    After 5 hrs on the phone got a reply from eso cs: yup account is banned and they will send it for review higher up. I didn't do anything but kill the bosses like supposed to.
    Funny, if you get no drops for kills/ or game freezes/or you get teleported from Cyro to Rift/or if you missing items from the bank .... eso does not apologize.

    But if you find a spot with good xp and drops - they freaking ban thousands of people. I ban my kids and their friends from playing ESO in my house. NO MORE. ESO is banned in my house so my kids and their friends should look for different game to play.
  • shanersimms_ESO
    shanersimms_ESO
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    If it helps, my ticket number is: 140523-004519

    My ID is: @Shaszahan
    -Lord Shaszahan the Archmage, of The Septim Bloodline
  • VolvoXX
    VolvoXX
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    Same for me, just left the Mournhold Underground, now I`m stuck in a flickering loading screen with cycling game tips... :-(
    PC (EU) | DC
    Legio Mortuum
  • shanersimms_ESO
    shanersimms_ESO
    ✭✭✭
    Is there any update on this issue? Haven't been able to play for almost 48 hours now...
    -Lord Shaszahan the Archmage, of The Septim Bloodline
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