Distorted display after shuting down eso

ToBbErT · May 2014

I have a weird problem after i updated my client. I sometimes get weird flicker in game and when i quit eso my screen is full of pixels and weird lines like my gpu is giving out. And a reboot is the only fix. At first i thought it was a hardware problem but it only happens with eso. I can play any game or any benchmark and having alot of programs running in the background without any issues. Anyone else having the same issue? I tried the older catalyst 13.12 driver and beta 14.4 but the same result.

Rawlbot · May 2014

Came to say exactly this! Pre patch I never had any issues with the game but every since the new patch was released when I quit/exit the game my GPU goes crazy! It's almost as if exiting the game/client triggers a huge demand on the GPU and the screen breaks, artifacts everywhere, total mess.

A reboot fixes it and no other games do this for me either. I'm using a radeon HD 7870.

ToBbErT · May 2014

Hmmz im using 2x7870 ^^ Crossfire disabled though.

Censorious · May 2014

I get that when I log out. Especially around the place my foot went through the screen.

ToBbErT · May 2014

I thought i also had the flickering in game but it only happens at the login screen and loading screen. Then i can play the game without issues but when i quit the game and switch to my desktop i see artifacts everywhere. I hope its not doing any damage to my system.

Sylwa · May 2014

Same. I can't even shut my computer the normal way, Have to hard shut it down.
I can't even play the game.
I have R9 270x, i7 860 @2.80GHz and 6Gb of RAM
I have absolutely no idea what to do about this and it sucks. It only happens with ESO and never ever had this problem before the latest patch. I play the game on ultra.
I was able to play the game fine yesterday and the distorted thing would only happen after I exited the game, now it happens as soon as I start the game.

I took a video with my phone, because it's hard for me to explain what it does.
https://youtube.com/watch?v=VrQXHRQpLyw

c0rp · May 2014

I am having this exact issue. Screen tears and flickering on the ESO loading screens. My in game performance is fine. That cell phone video linked above is exactly what I have too.

When I exit ESO my desktop is completely torn, flickering like my drivers have all crashed out. I use AMD R9 card, windows 7, i7.

Happens in fullscreen mode, and windowed.

NEVER happened before the last patch.

The only resolution after exiting ESO is to PC restart.

I have also had ESO crash after alt-tabbing.

I know its not my PC..its a gaming rig and performs any other task or game flawlessly. ESO is jacking up my hardware somehow.

edit: WOW..looking at these replies it seems everyone is using AMD/ATI..

Censorious · May 2014

My Eyefinity tripple monitor setup is working perfectly.
Maybe not what you want to hear - but just to give you something to shoot for:-

Radeon HD7950 3Gb memory. AMD Driver version 13.152.1.8000

Processor
AMD FX(tm)-8150 8-core 3.6GHz 8Gb RAM
64-bit OS

ToBbErT · May 2014

Yep the video of Sylwa shows exactly what the problem is. Im sorry for you guys but im glad im not alone and my hardware is fine

Sanspoof · May 2014

Game will be playing just fine, no artifacts or any other graphical glitches and bam, my screen turns to this. Game is still running and if I move the mouse around I'll be able to make the menu appear and quit normally. Using 13.9 ati drivers (13.12 causes problems on my machine).

I don't know, maybe my card is dying, but this only started happening after the patch.

c0rp · May 2014

My R9 is about...2 weeks old? This is an ESO issue.

Sylwa · May 2014

c0rp wrote: »

My R9 is about...2 weeks old? This is an ESO issue.

same, bought mine about 3 weeks ago specifically so I can play ESO.

c0rp · May 2014

I do hope they acknowledge this issue...I love ESO but I wont resub if I have reason to believe its *** up my hardware every time I play.

Forester07 · May 2014

I have the exact same problem Radeon R9 270x. Was running great before patch but not massive flickering even when I exit the game. I have to restart to fix the screen flashing.

Rogue78 · May 2014

Hear hear! I would really like to get an acknowledgement about this bug. This is not even a serious game-breaking issue any more, this is a gigantic monstrosity, I really don't appreciate an application crashing the graphics driver in such a way that forces me to reboot the entire system.

You are definitely not the only one with this problem, I posted this yesterday:

http://forums.elderscrollsonline.com/discussion/101625/post-patch-my-graphics-driver-crashes-while-playing#latest

here is another one about the possibly related invisible ghosts:

http://forums.elderscrollsonline.com/discussion/101676/ghost-projection-bug-help#latest

2/ crash with flicker on/after some load screens which kill the video driver. even though eso can be terminated, there are still issues with the driver. the pc needs to be rebooted for the problem to be resolved. <-- serious issue

Forester07 · May 2014

I think I've found a work around. At least it worked for me. Launch ESO. The screen is flashing like crazy but if you can get to the settings and change from "Fullscreen" to "Windowed Fullscreen" to should fix the problem the next time you launch the game. Since the graphic drivers have already crashed you'll have to reboot your system after you make the change. Once you reboot and launch the game it will run in "Windowed Fullscreen" and the flickering will never start and you can play the game normally. It worked for me.

Rogue78 · May 2014

Unfortunately it does not for me. I was running the game in windowed-fullscreen when this happened for the first time. Despite the loss in performance I prefer this mode for the ease of multitasking and because tabbing out of the true fullscreen also tends to crash the game.

c0rp · May 2014

Yeah..i get the graphic issues in fullscreen OR windowed mode ;(

Sylwa · May 2014

well, out of desperation, I completely uninstalled and installed again the game. Didn't expect it to fix anything and it didn't. Are they fixing this soon?

edit: nvm, didnt realize there was a hot fix. it's all good now

*happydance*

Rawlbot · May 2014

Thanks for that video Sylwa that is exactly what happens to me when I exit the game. I saw another thread about the fullscreen vs windowed mode so I will go see if anything ever came of that and test tonight by playing in windowed mode.

ToneFish · May 2014

I also have video issues as of the last patch but when logging in. After I click Play there is a good chance that everything on my screen gets distorted with lines and boxes in various colours. It is not possible to close the ESO client again or get back into Windows. I have to shut down the computer using the power button.

If I do make it to the login screen however, then I am fine and have no other video issues during that gaming session. Never happened prior to the 1.1.2 update.

This is what it looks like:
screencast.com/t/PZNkB73fN

nidriks · May 2014

ToBbErT wrote: »

I have a weird problem after i updated my client. I sometimes get weird flicker in game and when i quit eso my screen is full of pixels and weird lines like my gpu is giving out. And a reboot is the only fix. At first i thought it was a hardware problem but it only happens with eso. I can play any game or any benchmark and having alot of programs running in the background without any issues. Anyone else having the same issue? I tried the older catalyst 13.12 driver and beta 14.4 but the same result.

I just wanted to chime in and say the exact same thing has been happening to me since the patch. I exited ESO yesterday afternoon to be met by a seriously distorted screen with black lines everywhere and desktop icons all over the place.

I also had to reboot the pc the hard way - well I tabbed through the ctrl-alt-del screen on W7 and eventually hit the shut down command. When you can't see the screen properly it's hard.

I thought it was overheating at first, but there was no sign on anything causing that and GPU temps were never higher than 60.

I have a Radeon R9 270 X...4 Gig.

I've just been told they've done a hot fix over night so I'm going to try the game and hope I can exit fine.

ToBbErT · May 2014

The problem is not fixed yet. My loading screens were flickering. Been playing like 4 hours and after i quit the game artifacts everywhere. Please post if you still have issues.

c0rp · May 2014

So far so good for me..Ive logged in and had no loading screen issues yet. I have yet to close ESO to see if my PC requires a restart. Will update after this play session ends.

edit: after several game sessions, i did not experience any of the graphical issues I had previously. Every time I exited ESO it did not crash my desktop. Issue resolved from my side of things. Thank you, ZoS.

ToneFish · May 2014

As least for the problem I had, changing from "Fullscreen" mode to "Windowed (Fullscreen)" solved the issue. So I will use that mode for now.

ToBbErT · May 2014

Has the problem been acknowledged? Becouse it isnt fixed yet. For me the problem has gotten worse. Now also when i tab out of the game my desktop is full of artifacts. I can play the game without issues but as soon as i alt-tab or quit the game my desktop is full of artifacts and i need to reboot. Please forward this thread to the devs.

Here's a video showing the problem

https://www.youtube.com/watch?v=mdcI8eQ4_W0&feature

Problem only happens with fullscreen.

www.spideypeb18_ESO · May 2014

ToneFish wrote: »

I also have video issues as of the last patch but when logging in. After I click Play there is a good chance that everything on my screen gets distorted with lines and boxes in various colours. It is not possible to close the ESO client again or get back into Windows. I have to shut down the computer using the power button.

If I do make it to the login screen however, then I am fine and have no other video issues during that gaming session. Never happened prior to the 1.1.2 update.

This is what it looks like:
screencast.com/t/PZNkB73fN

I still have this problem, I just want to play this game.

Edit: I had to cut off my boss came to my station.

I found out it corrupts your drivers, as soon as the game closes down, your drivers are messed up.

Now I have been playing Wolfenstein the new order on ultra with no problem.

I run on an Amd radeon HD 7770 ghz ed. with a i5 quad core cpu on 3.1 ghz (not overclocked)

Now my suggestion to this thread is that people post some of their specs here, so we can have a clearer image of the cards and or builds affected.

Alzarian · May 2014

I have an GeForce GTX 650 1GB, and while I do not have the artifacts, I do get some problems with D3D11 when starting the game or switching - movie player for one "freezes" and Asus GPU Monitor's graphs go into the mists among things.

Aanyhow, have anybody tried to use the D3D9 or OPENGL backend? D3D9 over here seems a bit faster, but both do not have similar issues as the D3D11 one.

The setting is (<User>\Documents\Elder Scrolls Online\live(eu)\UserSettings.txt):

SET GraphicsDriver.7 "D3D9"

or

SET GraphicsDriver.7 "OPENGL"

or you can use the "ESO Toolbox" addon.

EDIT: Actually used OpenGL during the memory leak, and that ran and still does fine, only tonight tried a bit with D3D9, and it seems it suffers from memory leaks as well...

Prettiboi · May 2014

I noticed 99% of people who have this exact same issue has an AMD/Radeon card, and most cited seems to be the R9 270x.

Coincidental? Or a step closer to determining the cause of this bug?

www.spideypeb18_ESO · May 2014

Prettiboi wrote: »

I noticed 99% of people who have this exact same issue has an AMD/Radeon card, and most cited seems to be the R9 270x.

Coincidental? Or a step closer to determining the cause of this bug?

I think it has to do with AMD Radeon cards. Even though some people report the problems with Geforce cards. But the artifacts seem to be specific to AMD Radeon.

SnowMan · June 2014

Exact issue with R9 270x Gigabyte 4gb, intel i7 2600k ... fix plz =(