I don't think our problem is memory leak, then again if it were and they know this why not mention it on the thread / emails and such that we are waiting on.

Not being able to login to the game (301), not being able to login to the website (incorrect userID or password - as if) my bad, just the game... still...
Ticked 140524-003918

Really tired of all this

Same issue, can't login to the game since 12 hours, 301 error or login time out. I sent already 2 tickets 140524-003003, 140524-004227 and no answer from customer support.

So begins day two...

Probably the most sensible solution would be unsubscribe, let the game be for 2-5 months, and return when this BS does not happen every other day.

Sorry for not being constructive, but my patience was strained to its limits. I play games to relax, getting the opposite result fails the purpuse I am even here in the first place.

"Login timeout" .. "Error 301" .. "Login timeout" .. "Error 301" ..
for hours now
same issue, this is my second ticket.. no response from the first one
140524-012984

I'm receiving the login timeout error as well for the past 2 days. I was able to login after the patch, but now I can't make it to the character select screen.

I haven't been able to log into the game since last night ET. the account is paid for another 3 months. I have submitted a ticket 140524-014291. appreciate some help on this matter, ty.

I have the same problem and i though my account was banned as it also says : You have been suspended from this site( when i try to log into the eso account). Ticket number # 140524-015949.
Couldn't play thursday after the patch and spent 7 hours with zos customer service ( thanks eso customer support Eric for fixing the repair patch).
But after the hotfix I cant log in. I couldn't play the game 2 days out of the last 3 - shouldn't we get a refund or something? I am on hold already for 2 hrs 32 min ( total after i was hanged up after 1hr and 7 min).

ESO customer support - look at this thread and maybe it becomes noticeable that this is not an isolated event but a problem. Acknowledge it publicly at least and apologize to people. I am so frustrated now, like hundreds of others and seriously considering other games as an option.

Yeah no luck so far. Still getting the 301 since early morning. Worked fine last night. None of the suggested courses of action for repair have worked, including re-installing the entire game.

seems facebook is blowing up about this also I just saw post after post where folks getting this error and suspended.

alexanderb16_ESO16 wrote: »

I have the same issue and got called by Anabela from the support team.
She told me that my ticket will be escalated.
This was 7 hours ago....

I also tried to repair the game client as assigned but it didn't help.
Therefore I assume that the cause of the failure must be somewhere on the server site.
What I red in another thread.. if you login by a different IP, you may be able to login.

But this is not confirmed..

confirmed as not working...tryed to log in from a new pc at a new IP..same problem: login timed out

I'm having the same issue. I've been waiting for hours on the phone for an answer and sent tickets without reply. 140524-023546.

ZOS_TristanK wrote: »

Hey, all. We want to assure you that often times error 301 is caused by too many people trying to log in at once. We promise our Support Team is not trying to trivialize your issue when they send you that reply. That said, we understand that for some players, error 301 has other sources. When Support sends you an email and their advice doesn't help, please do not hesitate to reply letting them know. They'll be happy to either continue investigating the issue or put you in touch with another agent who can.

Below are several troubleshooting steps that we recommend folks try:

• Add eso.exe, the launcher, and account.elderscrollsonline.com as exceptions to your anti-virus and firewall programs.
• Launch ESO as administrator.
• Launch ESO straight from the file locations as opposed to a desktop shortcut.
• Manually check your launcher for updates.
• Repair your launcher.

@leilani96792, we've let our Support Team know that their first email did not go through and updated your ticket with the information you've provided here. It may help to add eso_help@helpmail.elderscrollsonline.com to your safe senders list.

None of this works. I've repaired multiple times and uninstalled and re-installed the game twice. The error is not on our end when people can change computers and it still occurs and when others are able to log in. Some have reported that others view their character as still online. This began after the patch and often if not always is predicated on a game crash. Whether it's some issue with our accounts on your end or related to bot banning it needs to be fixed. Relate it to the US justice system- it's better to let a guilty person go free (bots) than to wrongly punish an innocent person (all of us)!

I've also looked at the Dev Tracker and not a word has been said about this issue other than what you've posted here. It's more than too many people trying to log in at once.

@jazon1972_ESO‌ you know, there will probably still be people playing, MMOs die slow deaths. A lot of people are willing to endure bugs, a fair amount don't even encounter the bugs we do. And in 6 months the player base will swell with people coming from the console side... Assuming it actually gets released then, not holding my breath there.

Look at the Star Wars Galaxies, it was considered "dead" for a long time, but the loyal fanbase kept it alive for years after the masses left, until they finally shut the servers down. Even then, the SWG community is trying to bring it back themselves, they actually have a live version of the game last time I checked.