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Issue with hot pink and black instead of graphic textures after 1.1.2

  • DrywFiltiarn
    DrywFiltiarn
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    ShinChuck wrote: »
    Perhaps related? I don't know. But a lot of my textures are appearing like this. Mostly stone floors, like in the blacksmiths', or these bridges. I'm guessing it's not supposed to look like that? It's pretty hideous.259pybctis9r.png

    Although it's hard to say, I don't think this is a directly related problem. The problem with the pink/purple textures on the object is because textures are missing/corrupted. What I see from your screenshot is the texture being found and working, it's mapping to the object is just off due to some issue. Could be a simple texturing issue, which would/should mean that everyone will see it that way on that location. Although looking from how it looks it may also be an issue with the MIPMAP texture (this one will control sharpness of the texture when you move away or get closer), as it looks like a very poor mipmap level is chosen to display the texture.

    Any chance you changed the "MIP_LOAD_SKIP_LEVELS" in the UserSettings.ini?
  • DrywFiltiarn
    DrywFiltiarn
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    Byallogee wrote: »
    @Byallogee, @Sihnfahl, @Kachemak and others that are currently using the latest ATI/AMD (14.4) drivers and experiencing this issue, could you try with the 13.12 drivers here for 32bit or here for 64bit to see if that solves anything? I know that one is from december last year, but it's the version I'm using currently (because various sources have reported these to be faster for many cards and applications, then some of the newer ones) and I haven't seen any texturing issues occur with that version on my system.

    I have an issue with my video card and other hardware on my PC that means I can only use the most current driver or I cannot display anything on my monitor. Seems odd, I know, but I can't try this.

    Doesn't matter, would have been nice if you would have been able to try. Maybe on of the others can try it out to see what the effect is.
  • Dominoid
    Dominoid
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    Rumor has it, that it is part of the memory leak. You are running out of memory. Log out, close down completely and restart. They have identified the leak and will allegedly have a client patch out tomorrow morning that will patch the client and require no server downtime.
  • DrywFiltiarn
    DrywFiltiarn
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    In theory it can well be, although it doesn't really add up to it pretty consistently happening after 15 minutes. The memory-leak isn't that big that it would go out of memory within such short time.
  • ShinChuck
    ShinChuck
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    ShinChuck wrote: »
    Perhaps related? I don't know. But a lot of my textures are appearing like this. Mostly stone floors, like in the blacksmiths', or these bridges. I'm guessing it's not supposed to look like that? It's pretty hideous.259pybctis9r.png

    Although it's hard to say, I don't think this is a directly related problem. The problem with the pink/purple textures on the object is because textures are missing/corrupted. What I see from your screenshot is the texture being found and working, it's mapping to the object is just off due to some issue. Could be a simple texturing issue, which would/should mean that everyone will see it that way on that location. Although looking from how it looks it may also be an issue with the MIPMAP texture (this one will control sharpness of the texture when you move away or get closer), as it looks like a very poor mipmap level is chosen to display the texture.

    Any chance you changed the "MIP_LOAD_SKIP_LEVELS" in the UserSettings.ini?

    Thanks for the response!

    If I did, it was unintentionally. It's set to "0" right now; not sure what the default is. :/
    "It's morally wrong to suggest gameplay changes for an MMO."
    ...seriously, someone told me that once here. The things people will do to win their internet arguments!
  • Beaird
    Beaird
    Soul Shriven
    @Byallogee, @Sihnfahl, @Kachemak and others that are currently using the latest ATI/AMD (14.4) drivers and experiencing this issue, could you try with the 13.12 drivers here for 32bit or here for 64bit to see if that solves anything? I know that one is from december last year, but it's the version I'm using currently (because various sources have reported these to be faster for many cards and applications, then some of the newer ones) and I haven't seen any texturing issues occur with that version on my system.

    I'm running HD 5770's Crossfired Win 7 64 bit and was running the 13.12 drivers before the new patch yesterday and experienced the exact thing the OP posted. My FPS drops to unbearable before it starts to go pink. Updated to the newest 14.4 today crossing my fingers it would help but didn't. Was able to play about 45 mins today then FPS drops and pink textures start, PC crashed and I had to do a hard reset. So in response I'd have to say it's definitely not a driver issue.
    Edited by Beaird on May 24, 2014 1:44AM
  • DrywFiltiarn
    DrywFiltiarn
    ✭✭✭
    ShinChuck wrote: »
    ShinChuck wrote: »
    Perhaps related? I don't know. But a lot of my textures are appearing like this. Mostly stone floors, like in the blacksmiths', or these bridges. I'm guessing it's not supposed to look like that? It's pretty hideous.259pybctis9r.png

    Although it's hard to say, I don't think this is a directly related problem. The problem with the pink/purple textures on the object is because textures are missing/corrupted. What I see from your screenshot is the texture being found and working, it's mapping to the object is just off due to some issue. Could be a simple texturing issue, which would/should mean that everyone will see it that way on that location. Although looking from how it looks it may also be an issue with the MIPMAP texture (this one will control sharpness of the texture when you move away or get closer), as it looks like a very poor mipmap level is chosen to display the texture.

    Any chance you changed the "MIP_LOAD_SKIP_LEVELS" in the UserSettings.ini?

    Thanks for the response!

    If I did, it was unintentionally. It's set to "0" right now; not sure what the default is. :/

    0 is the correct default value :) So at least that's excluded from probable cause then. In that case I am for now clueless about possible cause/solution in regards to your problem with the bridge/floor texturing error.

    Beaird wrote: »
    @Byallogee, @Sihnfahl, @Kachemak and others that are currently using the latest ATI/AMD (14.4) drivers and experiencing this issue, could you try with the 13.12 drivers here for 32bit or here for 64bit to see if that solves anything? I know that one is from december last year, but it's the version I'm using currently (because various sources have reported these to be faster for many cards and applications, then some of the newer ones) and I haven't seen any texturing issues occur with that version on my system.

    I'm running HD 5770's Crossfired Win 7 64 bit and was running the 13.12 drivers before the new patch yesterday and experienced the exact thing the OP posted. My FPS drops to unbearable before it starts to go pink. Updated to the newest 14.4 today crossing my fingers it would help but didn't. Was able to play about 45 mins today then FPS drops and pink textures start, PC crashed and I had to do a hard reset. So in response I'd have to say it's definitely not a driver issue.

    It's becoming an interesting case then by now. From what I see so far though across posts is that it's mostly the Radeon 5xxx series being affected. It could be that they made changes to the graphics engine that use features that these cards don't have or something. Still not excluding a driver issue from the cause though, as indirectly these give access to the GPU cards feature set.
    Ourorboros wrote: »
    It's easy to point to hardware or driver issues when people have problems with video. In this case, it seems pretty clear that a problem that occurred post patch is caused by the patch. I had a minor instance of the PINK, then game crashed. So telling people to 'check your PC' is not good advice. If you are having the issue only since the patch, it's a safe bet it's related to the patch. I've had a number of new issues ONLY since the patch. Same thing happened after the last major patch. I see only two viable options: report the issue and hope for a quick fix, or quit playing. I'm not ready to quit yet.

    Partially agree, it indeed is an issue starting to exist only with the latest patch, only you do need to realize that in this type of game, where there's always progress in technology over updates, they also take in consideration graphics drivers also evolve. So they make take new baselines for supported driver versions they explicitly test, expecting that people at least somewhat keep their drivers up to do date, maybe not install every update, but at least a few times a year.
    Wouldn't be the first time, I see someone trashing a game because it wouldn't run, or perform badly, etc, while the cause was with a 3 or 4 year old driver, that was just too outdated, and after an update everything was just fine.
  • Kachemak
    Kachemak
    @Byallogee, @Sihnfahl, @Kachemak and others that are currently using the latest ATI/AMD (14.4) drivers and experiencing this issue, could you try with the 13.12 drivers here for 32bit or here for 64bit to see if that solves anything? I know that one is from december last year, but it's the version I'm using currently (because various sources have reported these to be faster for many cards and applications, then some of the newer ones) and I haven't seen any texturing issues occur with that version on my system.
    I tried 13.12 and got the same result; a smidge over 3,700KB Working Set memory and I get my first pink texture. Icons and such start dropping out as the memory leak continues, though it seems to stop at around 3,850KB. The whole system is unstable at that point, though, so I wouldn't consider the stabilized memory usage a "win."

    Since it seems exclusive to SOME setups with a particular family of ATI cards, the memory leak is probably not the entire reason for this . Still, I can sure reproduce the effects consistently based on the memory used by the client. I believe (well, at least I hope) that they'll patch the leak and everything will be good tomorrow. If that means the better-behaved client is disguising a hardware problem on my end...well, I'm OK with that so long as I can play the game for longer than half an hour :) .
  • Soriana
    Soriana
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    Byallogee wrote: »
    Yes please let me know if that fixes it for you. I have a feeling it is due to some corrupted files and coupled with the known memory leak issue, but have no clue how to fix this.

    AMD HD 7700, Windows 8 here and no it did not fix it for me...although I was able to run for longer times before everything went bubble gum colored. A quick shut down and restart would stop it again for a few hours but is still annoying.

  • Byallogee
    Byallogee
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    Yeah no doubt. I still can't login so I can't check any kind of fixes.
  • Saerydoth
    Saerydoth
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    Check your drivers, and run a repair on the game client. Pink textures like that is either 1) a problem with your video card or drivers, or 2) a problem with the game's texture files (which a repair will correct).
  • Byallogee
    Byallogee
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    Saerydoth wrote: »
    Check your drivers, and run a repair on the game client. Pink textures like that is either 1) a problem with your video card or drivers, or 2) a problem with the game's texture files (which a repair will correct).

    If you read the other comments on this thread, you will see that people have tried both of those solutions and neither works (also doesn't work when done together).
  • LadyDestiny
    LadyDestiny
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    I use nvidea and don't have this issue , but have noticed a lot of doors just turned black.
  • mattycolemanb16_ESO
    mattycolemanb16_ESO
    Soul Shriven
    I also use ATI HD 5800 win 7, 64 and game is unplayable after 5 minutes due to the pink and black bug.

    Can we please have a response from Support?

    You broke our game with this patch.
  • ferzalrwb17_ESO
    ferzalrwb17_ESO
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    This is definitely related to the memory leak. You can expect all sorts of problems with that ranging from what you're seeing to fullgame or system crashes. They're aware of the memory leak. Whether they know how to fix it yet.. who knows.

    You'd think if they knew how to fix the loadscreen loops and the memory leak there'd be an emergency hotfix. You'd hope...
  • Soriana
    Soriana
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    Saerydoth wrote: »
    Check your drivers, and run a repair on the game client. Pink textures like that is either 1) a problem with your video card or drivers, or 2) a problem with the game's texture files (which a repair will correct).

    Thanks but, as said above, everything is current and ran a repair yesterday so it isn't that. I'm of the mind that it has to do with the memory leak as well. The game did run for longer between pink episodes after the repair if that means anything at all.

  • joethetrucker.delinski_ESO
    Radeon 2600 HD XT , on Vista, ran great before upgrade. got the same hot pink and it crashes the hell out of my desktop sometimes. Now that I have read about mem leak, it does seem to happen faster in heavy populated cities, but the timing is so random that could be my imagination. What is really irritating is the lack of response to tickets, leaves me feeling I am only one with problem and am being ignored. I intellectually know better but finding this post is a big help to my head.
    Edited by joethetrucker.delinski_ESO on May 24, 2014 3:31PM
  • vanzan
    vanzan
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    This seems to work for the current pink issue!!
    Vanzan Lizardman - TKG

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