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BUG: People can't whisper to me

Jerdeh
Jerdeh
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I don't know if anyone else is experiencing this issue, but this is really starting to get annoying. People just can't whisper to me. Other players must invite me to group to talk with me. I hope to get a fix to this. I have already made bug reports couple weeks ago, but nothing has changed.
Been playing since betas 2014
  • Jeremy
    Jeremy
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    I don't know if anyone else is experiencing this issue, but this is really starting to get annoying. People just can't whisper to me. Other players must invite me to group to talk with me. I hope to get a fix to this. I have already made bug reports couple weeks ago, but nothing has changed.

    This has happened to me before too. I was trying to whisper someone about buying a recipe the other day and it wouldn't work.
    Edited by Jeremy on May 21, 2014 8:57PM
  • Blackwolfe5
    Blackwolfe5
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    Did you try adding a , after the name? My Nightblade is named Jonathan Blackwolfe. If you would want to whisper my char it would be /w Jonathan Blackwolfe, (at which point it switches to whisper) blablablabla. Basically, the comma indicates the end of a name.

    If your character has a two word name for example, people need to use a comma after entering your name.

    Now if people click on your name in chat and use whisper that way and it still does not work, then I guess it's a bug.
    Edited by Blackwolfe5 on May 21, 2014 9:06PM
  • ZOS_EveP
    ZOS_EveP
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    This topic has been moved from Support Client - Français Support PC to Customer Support - English.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Jerdeh
    Jerdeh
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    Did you try adding a , after the name? My Nightblade is named Jonathan Blackwolfe. If you would want to whisper my char it would be /w Jonathan Blackwolfe, (at which point it switches to whisper) blablablabla. Basically, the comma indicates the end of a name.

    If your character has a two word name for example, people need to use a comma after entering your name.

    Now if people click on your name in chat and use whisper that way and it still does not work, then I guess it's a bug.

    People can't whisper to me in any ways. This has continued about 3 or 4 weeks now.
    Been playing since betas 2014
  • mowind
    mowind
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    i have a friend who i cant whisper, and haven't been since launch....

    it seems if you use any special characters, the whisper fails....oddly enough, it says "account not found"
  • Gelston
    Gelston
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    Hit O and make sure you are marked as online.
  • mowind
    mowind
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    Gelston wrote: »
    Hit O and make sure you are marked as online.

    really? that's the best advice you have?

  • NaughtyDog
    NaughtyDog
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    mowind wrote: »
    Gelston wrote: »
    Hit O and make sure you are marked as online.

    really? that's the best advice you have?

    Aww dont be hard on him, you really cant blame him for stating that. Have you read most of the forums topics? Most ppl make silly mistakes like this. haha.
  • Crassius
    Crassius
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    mowind wrote: »
    Gelston wrote: »
    Hit O and make sure you are marked as online.

    really? that's the best advice you have?

    Actually it's good advice and something which you *may* have overlooked.
    You can set your status (using the little man icon) to a few options, one of them being 'offline'. If it is grey and set to 'offline' you will not be able to receive whispers. You probably knew all this but as you didn't mention it specifically before it's no fault of the poster to suggest it.

    I wouldn't be so quick to berate people who have taken time out to try and help you in future.
    Let me guess, someone stole your sweetroll...
    Everything I say is just my opinion. Like it or not - that's all it is.
  • Anubis
    Anubis
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    I've the same issue since release, wrote several tickets, no change... The strange thing is, some people are able to whisper me, others not... Really annoying...
    ~ Don't argue with idiots, they drag you down to their level and beat you with experience. ~
  • mowind
    mowind
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    Crassius wrote: »
    mowind wrote: »
    Gelston wrote: »
    Hit O and make sure you are marked as online.

    really? that's the best advice you have?

    Actually it's good advice and something which you *may* have overlooked.
    You can set your status (using the little man icon) to a few options, one of them being 'offline'. If it is grey and set to 'offline' you will not be able to receive whispers. You probably knew all this but as you didn't mention it specifically before it's no fault of the poster to suggest it.

    I wouldn't be so quick to berate people who have taken time out to try and help you in future.

    i have never altered my online status...

    i never asked for help, all i did was point out that i have the same issue as the OP.


  • Xael
    Xael
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    meh
    Edited by Xael on May 22, 2014 2:09PM
    I got killed in pvp, nerf everything...
  • cjmarsh725b14_ESO
    cjmarsh725b14_ESO
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    I've had this problem as well, and seen it affect others too. When someone is affected they can't send or receive whispers. I have no idea what causes it, but a relog seems to fix it.
  • Xael
    Xael
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    I don't know if anyone else is experiencing this issue, but this is really starting to get annoying. People just can't whisper to me. Other players must invite me to group to talk with me. I hope to get a fix to this. I have already made bug reports couple weeks ago, but nothing has changed.

    Hit O or G (if you are in a guild) and check your status next to your name. Make sure it's green and you are "online." Otherwise no one will be able to message you or see you on friends/guild roster.

    This would be the first thing I would check. I have had this happen to me before without changing my status.
    I got killed in pvp, nerf everything...
  • Lucifer108
    Lucifer108
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    I personally dont have this problem , but I have run into loads of people who have. A temp solution seems to be to invite who cant be whispered into a group adn instead talk in group chat. This is mainly from a peddling wares standpoint mind you. Hope it gets fixed for u guys soon.
  • Grageeky
    Grageeky
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    I don't know if anyone else is experiencing this issue, but this is really starting to get annoying. People just can't whisper to me.
    ...
    My guild mate had the same problem...he had an apostrophe in his account name.
    The solution: He contacted customer support and had his account name changed to a single word with no punctuation.
    "Perhaps his egg spent too much time in the shade before his hatching." -Wareem-
  • Xeniph
    Xeniph
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    You might also check your status in the social tab. For those that didn't know you can set statuses like:

    Away from keyboard

    Offline

    Private time

    If you have your status set to offline, you are able to whisper folks, however they can't whisper back. It's worth checking.
    Here since Beta.

    Characters: All of them, both Stamina and Magicka.
  • Iorail
    Iorail
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    mowind wrote: »
    Gelston wrote: »
    Hit O and make sure you are marked as online.

    really? that's the best advice you have?
    mowind wrote: »
    i have never altered my online status...

    i never asked for help, all i did was point out that i have the same issue as the OP.

    If you posted here that means you really don't know what the issue is, so YOU ARE asking for a solution, even if it is for your friend. Not changing your own status means nothing, my officers recruited a person to the guild 3 hours before I logged in. That person was showing for me as 12 days offline on the guild rooster, so I kicked it for inactivity (without realizing it was just recruited hours before). Once I notice the inconsistency, I invited this person back and sure enough, it join back but was still showing as offline for 12 days, so I try to whisper him and I got no response, until I actually call them on guild chat.

    Guess what the kicker is? It was never set by the player to be offline and he played for 12 days in offline mode getting no pm's or nothing.

    Before you question someone's advice here, give them the benefit of the doubt as they may be solving your issue. This is bug for sure and persistent offline mode after countless re-logs is probably bugged also.



    Edited by Iorail on May 22, 2014 5:11PM
  • Aldarund
    Aldarund
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    Maybe u have ' in your nickname? if so that can be cause of your problems.
  • mowind
    mowind
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    dear god...kill me now.
  • ZazikelsShadow
    ZazikelsShadow
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    Ugh I have this same problem...so annoying. Why do they even still allow people to put apostrophes and special characters in their account names if this is a known issue by now? Makes in guild trading VERY difficult.
  • ArcanusMagus
    ArcanusMagus
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    I have had this problem since launch. Some people can whisper me, some can't; I can't really see any rhyme or reason to which ones can and which ones can't.
    Arcanus Magus
    Chrysamere Pact
  • dbishop
    dbishop
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    Still a bug and they are happy to help switch my ign around but it means leaving guilds and rejoining. Handing over GM to someone else and hope they hand it back. Too much drama so I'm sticking with the ' and if people can't pm then that's that.
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