My account has been banned for the third time, and as a result, it says that it is permanently deactivated. I've submitted two tickets, and have received no response or explanation as to why this occurred.

This is really unacceptable because the last ban that I had was a 3 day ban, and again, I did not receive any explanation as to why the second ban occurred before the ban was up, which denied me any meaningful right to appeal that ban, and thus, when this ban occurred - again without explanation, it resulted in the permanent ban.

Can someone please message me and explain the reason for the ban so that I can begin the appeals process?

Also, can we please not ban any other accounts without any human interaction or involvement? It is unacceptable for a paid-for game (and especially those of us who pay the monthly subscription) account to be deactivated without notice, without explanation, and apparently, without any human involvement.