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Please explain about the subscription money frozen on the account

viktorcodeneb18_ESO
I think it was detailed before but I can't find it. So, here’s the situation:

1. I buy the game. I choose billing info and subscription type.

2. My card’s charged according to the selected subscription plan, which I heard 'is OK'.
3. I start my free month. Month ends.
4. My card;s charged again same amount.

Now, the question: Had one of these payments been returned to me? Or will it be returned only when I unsubscribe?
  • BaKaNoOB
    BaKaNoOB
    ✭✭✭
    This is Bad Payment verification system, my bank told me that ZOS made request for the money, when i activated Subscription method , then even if they cancel request, by visa rules if in 45 days seller (Zos) don't ask for the money they will be returned in my account , still initial authorization 12.99 EU are blocked in my account. today my bank told me that in a week or two the money they will return. But after charging me for my monthly sub, i un-subed to check if they will void authorization check faster.
    PS. main reason to unsub - heavy lag,skill delay , weapon switch (EU server)


  • Iago
    Iago
    ✭✭✭✭✭
    Rakky wrote: »

    Now its back to being all of my banks fault this happened. My conversation with CS has now gone in ne gigantic loop that is starting to repete itself
    That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.

    -Thomas Pain

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