Pirate Costume Pack Crown Pricing Update

ZOS_Kevin · April 23

Hi all, thank you for noting the pricing issue with the Pirate Costume Pack. We are in the process of correcting the Crown price and will work to issue refunds to players who purchased it at the incorrect price.

We will let you know when we update the price to be correct.

ZOS_Kevin · April 24

Hi All, just providing an update here. We have corrected the Crown pricing in-game. We have identified anyone who purchased the Pirate costume yesterday or today before the fix went live in-game and we will be working on issuing a refund of the Crown difference. We'll update once we nail down timing. No further update with Customer Service is needed. Thanks, everyone.

ZOS_Kevin · April 28

Hi Everyone! Another update regarding the Pirate Costume. We will be preforming a prorated refund to everyone who purchased this at the wrong Crown amounts on May 18th, during downtime maintenance. No additional updates are needed from anyone who purchased the costume, as we have a record of everyone who purchased during the time period of incorrect Crown pricing. Thanks, everyone!

LunaFlora · April 28

that is good news Kevin, thank you.

Elvenheart · April 28

Just curious, what was the wrong pricing and what is the correct pricing?

virtus753 · April 28

Elvenheart wrote: »

Just curious, what was the wrong pricing and what is the correct pricing?

Wrong: 2500 (on sale for 2000 with ESO+)
Right: 700 (on sale for 560 with ESO+)

Elvenheart · April 29

virtus753 wrote: »

Elvenheart wrote: »

Just curious, what was the wrong pricing and what is the correct pricing?

Wrong: 2500 (on sale for 2000 with ESO+)
Right: 700 (on sale for 560 with ESO+)

Thank you! If it’s still there, I need to check that out at that price!

TheGamerSeal · April 30

Elvenheart wrote: »

virtus753 wrote: »

Elvenheart wrote: »

Just curious, what was the wrong pricing and what is the correct pricing?

Wrong: 2500 (on sale for 2000 with ESO+)
Right: 700 (on sale for 560 with ESO+)

Thank you! If it’s still there, I need to check that out at that price!

Yar HAR. (pirate agreement noises)

ZOS_Kevin · May 18

Hello everyone. Just wanted to follow up here. The prorated refund to everyone who purchased the costume has be granted with today's update. You should see the refund at next login. Thanks again for your patience.