BUG - No Credit for Logging In when in over the time flip

FlopsyPrince · April 19

I was just playing on PS5-EU (from Texas) and I had no option for the daily login when I first came in around 9:45 here. I still had no option even after it flipped to 10:00 pm (which is when the EU flip happens).

This may not be in the right location but I doubt it is only the PS5.

Aislinna · April 19

This is listed as a known issue: https://forums.elderscrollsonline.com/en/discussion/690444/season-zero-launch-known-issues-list#latest

It seems if you are logged in during the reset rollover, the game does not recognize you as logging in like most of the systems do. So, until it's fixed, I am making sure I am logged out before reset and log back in after reset.

Elvenheart · April 19

What time is the daily reset? Is it the same for PC and for consoles?

dcrush · April 19

Aislinna wrote: »

This is listed as a known issue: https://forums.elderscrollsonline.com/en/discussion/690444/season-zero-launch-known-issues-list#latest

It seems if you are logged in during the reset rollover, the game does not recognize you as logging in like most of the systems do. So, until it's fixed, I am making sure I am logged out before reset and log back in after reset.

It also says “we are looking into this next week”, and was last edited 11 days ago.

PeacefulAnarchy · April 19

Elvenheart wrote: »

What time is the daily reset? Is it the same for PC and for consoles?

There is one time for eu one time for na across all platforms
https://help.elderscrollsonline.com/#en/answer/20208
3am utc for eu
10am utc for na

FlopsyPrince · April 20

Elvenheart wrote: »

What time is the daily reset? Is it the same for PC and for consoles?

Someone else gave the UTC times but I see it now as:

5 am Central Time (US) - NA
10 pm Central Time (US) - EU

I forget whether we are on DST or not. It is an hour earlier before the last time shift.

Umbracat449 · April 20

5am CEST for EU

Really wish zos would add a few non US time zones to its time statements, especially for the EU server!

virtus753 · April 22

dcrush wrote: »

Aislinna wrote: »

This is listed as a known issue: https://forums.elderscrollsonline.com/en/discussion/690444/season-zero-launch-known-issues-list#latest

It seems if you are logged in during the reset rollover, the game does not recognize you as logging in like most of the systems do. So, until it's fixed, I am making sure I am logged out before reset and log back in after reset.

It also says “we are looking into this next week”, and was last edited 11 days ago.

They gave an update here on April 9 saying they aim to have it fixed with U50:

https://www.elderscrollsonline.com/en-us/news/post/69721

Kelenan7368 · April 24

Ya this happened to me as well I was on before the time reset and I got screwed for the daily login for that day.

FlopsyPrince · May 17

I believe this is still there and has hit me multiple times (when playing on EU from Texas, US). REALLY ANNOYING!

ZOS_Icy · May 17

Greetings,

This thread has been moved to the Bug Reports section, as it is better suited there.

The Elder Scrolls Online Team

virtus753 · May 17

FlopsyPrince wrote: »

I believe this is still there and has hit me multiple times (when playing on EU from Texas, US). REALLY ANNOYING!

Last I was aware, they were still targeting a fix for Update 50, so it sounds likely it will still be an issue until then.

Were they supposed to have moved up the fix?

FlopsyPrince · May 17

virtus753 wrote: »

FlopsyPrince wrote: »

I believe this is still there and has hit me multiple times (when playing on EU from Texas, US). REALLY ANNOYING!

Last I was aware, they were still targeting a fix for Update 50, so it sounds likely it will still be an issue until then.

Were they supposed to have moved up the fix?

This is a serious loss, but got put off anyway.