PC EU can't connect

nightbringer1993 · February 3

Impossible to connect to the server after three tries.

Anyone else got that?

an unnexpected error has occured message again and again.

Lydawobbles · February 3

Ps NA as well

Hypnotica713 · February 3

PSNA here .cannot connect either

BetweenMidgets · February 3

Mine's giving me the "your username or pw are wrong. if you bought through steam try logging in there" error... but same thing really.

Was beginning to think it was just me.

markulrich1966 · February 3

xbox EU/NA too, guess because of:

Maintenance for the week of February 2:
• [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)

alternatelder · February 3

markulrich1966 wrote: »

xbox EU/NA too, guess because of:

Maintenance for the week of February 2:
• [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)

Usually doesn't affect game login though. Seems they hit the wrong switch.

ElysaDjinn · February 3

Same problem, in the UK

Hargam · February 3

Same problem, PC EU

Freezbeez · February 3

EU server down and vendor and week change in 50 minutes.

Help, ... you are our only hope.

“Our teams are working to resolve this recurring issue.”

LikiLoki · February 3

This is a disaster. Today is the kiosk change day! A whole week will be lost...

ElysaDjinn · February 3

I posted in the Report a Bug section. Fingers crossed, though if it's connected with the store/account system maintenance we may not have much hope for today

Alastrine · February 3

Same wrong username and password error. PC-NA
I had JUST finished collecting the last event tickets on all my accounts and was going back in to clean up. Whew.

Really bad timing for this to happen.

ApoAlaia · February 3

There is maintenance going on in the account system, something might have gone awry with that.

Youmee · February 3

PC EU Steam, unexpected error please contact cusomer service

DenverRalphy · February 3

PSNA is giving me..

LOGIN FAILED
An unexpected internal error has occurred. Please contact customer service at...

@ZOS_Kevin

LikiLoki · February 3

I managed to log in. hooraaay!

Sidewaves89 · February 3

Try now. Had same problem, was able to log in on both servers just now.

nightbringer1993 · February 3

I just made another try, and I am ingame

ElysaDjinn · February 3

Happy to say I'm now logged in

markulrich1966 · February 3

yes, works again, thanks!

Rufusstan · February 3

Took me three goes, but I finally got in. Now I'm planning yo stay logged in until I've finished what I need to do or am kicked out.

Tyralbin · February 3

I've been kicked 6 times today.

Mostly when trying to access menus of some sort.

ZOS_Icy · February 3

Greetings,

This thread has been moved to the PC Technical Support section, as it is better suited there.

The Elder Scrolls Online Team

LadyLokari · February 3

Just throwing my hat into the ring here, I also can't log in, though it's for PC NA via launcher (AKA not steam or epic). Getting the message of 'your user or pass may be incorrect or inactive', but could log into website just fine, so it's not that.

Tried resetting my password just in case. Didn't help, and now I've shot myself in the muscle memory, so there's that.