Maintenance for the week of February 23:
• NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

PC EU can't connect

nightbringer1993
nightbringer1993
✭✭✭
Impossible to connect to the server after three tries.

Anyone else got that?

an unnexpected error has occured message again and again.
PC EU
  • Lydawobbles
    Lydawobbles
    ✭✭✭✭
    Ps NA as well
  • Hypnotica713
    Hypnotica713
    ✭✭
    PSNA here .cannot connect either
  • BetweenMidgets
    BetweenMidgets
    ✭✭✭✭✭
    Mine's giving me the "your username or pw are wrong. if you bought through steam try logging in there" error... but same thing really.

    Was beginning to think it was just me.
    PC-NA
  • markulrich1966
    markulrich1966
    ✭✭✭✭✭
    xbox EU/NA too, guess because of:

    Maintenance for the week of February 2:
    • [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)
  • alternatelder
    alternatelder
    ✭✭✭✭✭
    xbox EU/NA too, guess because of:

    Maintenance for the week of February 2:
    • [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)

    Usually doesn't affect game login though. Seems they hit the wrong switch.
  • ElysaDjinn
    ElysaDjinn
    ✭✭
    Same problem, in the UK
  • Hargam
    Hargam
    ✭✭
    Same problem, PC EU
  • Freezbeez
    Freezbeez
    ✭✭✭
    EU server down and vendor and week change in 50 minutes.

    Help, ... you are our only hope.

    “Our teams are working to resolve this recurring issue.”
  • LikiLoki
    LikiLoki
    ✭✭✭✭✭
    This is a disaster. Today is the kiosk change day! A whole week will be lost...
  • ElysaDjinn
    ElysaDjinn
    ✭✭
    I posted in the Report a Bug section. Fingers crossed, though if it's connected with the store/account system maintenance we may not have much hope for today
  • Alastrine
    Alastrine
    ✭✭✭✭
    Same wrong username and password error. PC-NA
    I had JUST finished collecting the last event tickets on all my accounts and was going back in to clean up. Whew.

    Really bad timing for this to happen.
    Edited by Alastrine on February 3, 2026 1:15PM
  • ApoAlaia
    ApoAlaia
    ✭✭✭✭✭
    ✭✭✭✭
    There is maintenance going on in the account system, something might have gone awry with that.
  • Youmee
    Youmee
    ✭✭✭
    PC EU Steam, unexpected error please contact cusomer service
  • DenverRalphy
    DenverRalphy
    ✭✭✭✭✭
    ✭✭✭✭✭
    PSNA is giving me..

    LOGIN FAILED
    An unexpected internal error has occurred. Please contact customer service at...

    @ZOS_Kevin
    Edited by DenverRalphy on February 3, 2026 1:19PM
  • LikiLoki
    LikiLoki
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    I managed to log in. hooraaay!
  • Sidewaves89
    Sidewaves89
    ✭✭✭
    Try now. Had same problem, was able to log in on both servers just now.
  • nightbringer1993
    nightbringer1993
    ✭✭✭
    I just made another try, and I am ingame
    PC EU
  • ElysaDjinn
    ElysaDjinn
    ✭✭
    Happy to say I'm now logged in :)
  • markulrich1966
    markulrich1966
    ✭✭✭✭✭
    yes, works again, thanks!
  • Rufusstan
    Rufusstan
    ✭✭✭
    Took me three goes, but I finally got in. Now I'm planning yo stay logged in until I've finished what I need to do or am kicked out.
  • Tyralbin
    Tyralbin
    ✭✭✭✭✭
    I've been kicked 6 times today.

    Mostly when trying to access menus of some sort.
    Live a little love a lot send all your gold to this Imperials pot.
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    This thread has been moved to the PC Technical Support section, as it is better suited there.

    The Elder Scrolls Online Team
    Staff Post
  • LadyLokari
    LadyLokari
    ✭✭
    Just throwing my hat into the ring here, I also can't log in, though it's for PC NA via launcher (AKA not steam or epic). Getting the message of 'your user or pass may be incorrect or inactive', but could log into website just fine, so it's not that.

    Tried resetting my password just in case. Didn't help, and now I've shot myself in the muscle memory, so there's that.
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