Is ESO in French over? ESO en français c'est fini ?

Freezbeez · January 13

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ZOS_Kevin

Hello,
I am a French speaker, not French, but it is my language like many other ESO players. We come from France, Belgium, Luxembourg, Quebec, Switzerland, and other places around the world.
For several months now, we have not had proper work done on the voice and text translations in the game. The translations are either not done, only partially done, or incorrect. Our game is in French, but we no longer have the same gaming experience as other players.
I am also surprised that French is no longer listed in the GAME INFO alongside the other languages.
The question that concerns my community is whether you have abandoned our language in this game, which I have been passionate about for 12 years next month.
We are worried because our forum is dead, we haven't had a French manager for years, and we feel like we are being discarded.
Will we have to play in English like in the good old days, or can you guarantee that French is still one of the official languages of ESO and that the absence of French in the GAME INFO is simply an error, an oversight?

Version FR :

Bonjour,
Je suis francophone, pas français mais c’est ma langue comme beaucoup d’autres joueurs ESO, nous venons de France, Belgique, Luxembourg, Québec, Suisse et d’autres endroits dans le monde.
Depuis plusieurs mois nous n’avons plus de travail correctement effectué sur les traductions des voix et des textes dans le jeu. Les traductions ne sont pas faites, en partie seulement ou fautives. Notre jeu est en FR mais nous n’avons plus le confort de jeu des autres joueurs.
Je m’étonne également de ne plus retrouver le français dans le GAME INFO avec les autres langues.
La question qui préoccupe ma communauté est de savoir si vous avez abandonné notre langue dans ce jeu qui me passionne depuis 12 ans le mois prochain.
Nous sommes inquiets car notre forum est mort, nous n’avons plus de manager FR depuis des années et nous avons le sentiment qu’on se débarrasse de nous.
Va-t-on devoir jouer en anglais comme dans le bon vieux temps ou garantissez-nous que le français fait toujours partie des langues officielles de ESO et que l’absence du français dans le GAME INFO est une simple erreur, un oubli ?

freespirit · January 13

https://forums.elderscrollsonline.com/en/discussion/685093/lack-of-french-localization-silence-and-legal-concerns

There is a staff response in above thread but it's copied fom yet another thread

WhiteCoatSyndrome · January 13

ZOS_Kevin wrote: »

We did provide an answer to the French Translation question last week. We will also have a note on it in the Patch Notes. This is what we posted last week and will be in the patch notes today.

"Voiceover support for Updates 47, 48 and 49 and some voice lines for Pass Content 2025 are not available in French. For the best experience, we recommend enabling subtitles in the game. We look forward to bringing back French voice over as soon as possible and appreciate your understanding."

Link.

I hope you guys start getting the French versions soon!

MATH_COW · January 14

WhiteCoatSyndrome wrote: »

ZOS_Kevin wrote: »

We did provide an answer to the French Translation question last week. We will also have a note on it in the Patch Notes. This is what we posted last week and will be in the patch notes today.

"Voiceover support for Updates 47, 48 and 49 and some voice lines for Pass Content 2025 are not available in French. For the best experience, we recommend enabling subtitles in the game. We look forward to bringing back French voice over as soon as possible and appreciate your understanding."

Link.

I hope you guys start getting the French versions soon!

lol "we recommend enabling subtitles" which we can translate by "deal with it, we are not gonna bring french back".

They make fine speeches about transparency and communication with the players but at the same time they completly ignore the french community.

They just answer recently after 4 months of silence just to say the exact same thing but adding the U49 at the list + advicing to use subtitles which clearly say a lot on their plan to bring back "as soon as possible" the french voiceover.

htltrashb16_ESO · January 14

As for the Steam version, French is still present in the info (but unticked for audio in Season Pass details).

Freezbeez · January 14

Thank you all for your feedback.

I obviously did some research before posting this and read a lot about the issue.
The question remains unanswered, and the answer can only be yes or no.
I can understand that French has been removed from the list of names to comply with European laws, if that is the purpose of the maneuver. Constraints, budget, and many other factors do not always allow objectives to be met on schedule.
Changing certain statuses to protect oneself and avoid complicating the situation is understandable and the right thing to do.
But communicating to avoid losing customers, to reassure them, and to maintain a climate of trust is essential.

The question remains the same:

Can you guarantee that French is still one of ESO's official languages?

@ZOS_Kevin

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Lotus226 · January 14

Same on my side, I'm playing in French since TES 'Oblivion' and suddenly, I have the voices in English to recent TESO contents with only French sub-titles available whereas I still have the French voices in the "oldest" contents !!

@ZOS_Kevin @ZOS_GinaBruno @ZOS_JessicaFolsom, any information about the French voices in-game translation ? Should the French-speaking community forget about any translation in French for the most recent (and future) contents ?

ZOS_Kevin · 12:03PM

Hi all, wanted to follow up here to clarify the missing French tag on the website. We removed French language from the game info on the website due to Update 47, 48, and 49 not having VO support, but are continuing all in-game text French localization.

Destai · 3:24PM

ZOS_Kevin wrote: »

Hi all, wanted to follow up here to clarify the missing French tag on the website. We removed French language from the game info on the website due to Update 47, 48, and 49 not having VO support, but are continuing all in-game text French localization.

I think it really behooves you guys to explain why. What happened that an entire language stopped being supported? I'm not a Francophone, but looking at this as a customer, it feels like the full story isn't being communicated. That's not on you personally, but more on the overall handling of the situation.

Especially after the tense relationship you guys have had with PVP, I would've expected this to be handled way more delicately and transparently than it has. This whole approach of minimal statements, increased moderation around the topic, coupled with "thanks for understanding" statements - they don't land well. They don't. That should be obvious by now. That kind of verbiage feels like you want to put the uncomfortable conversations to rest.

That just creates situations where people double down. Just like you saw with PVP and its malcontents. No one wants streams interrupted, but people also want to know what's happening beyond just "oh it's gone for a few patches, but we're excited to bring it back at who-knows-when".

So here's a chance to shine guys. Hopefully you take it.

Freezbeez · 9:31PM

ZOS_Kevin wrote: »

Hi all, wanted to follow up here to clarify the missing French tag on the website. We removed French language from the game info on the website due to Update 47, 48, and 49 not having VO support, but are continuing all in-game text French localization.

@ZOS_Kevin

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Hello, thank you for your reply. It makes sense to remove French from the news under these circumstances.

However, this clarification does not answer the question: will French be reintroduced after update 49? Is it still relevant or has it been abandoned?

Will we only have translations of texts in the future?

Whatever the answer, we can understand that our language is limited to text for the moment.
We can also understand and accept that French will now be limited to text translations on a permanent basis. This is the case in many games, and it's not the end of the world.
What we cannot understand or accept is a change in the gaming experience without a clear explanation.

We are waiting for an answer on this point. It is a matter of trust, much more than a commercial issue.

We do not wish to know the reasons behind these changes; that is not our role. We do not want to interfere in the company's affairs. We simply want information about the consequence that concerns us: the future of the French language.

Thank you.

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Pour le suivi des francophone, la version FR ci dessous.

bonjour, merci pour cette réponse, il est logique de retirer le français dans les infos dans ces conditions.

Mais cet éclairage ne répond pas à la question, est ce que le français sera réintroduit après la maj 49, est il encore d'actualité ou abandonné.

N'aurons nous que des traductions de textes dans le futur ?

Quelle que soit la réponse, nous pouvons comprendre que notre langue soit limitée aux textes pour le moment.
Nous pouvons aussi comprendre et accepter que la français soit désormais limité à la traduction des textes de manière permanente c'est comme ça dans beaucoup de jeux et ce n'est pas la fin du monde.
Ce que nous ne pouvons ni comprendre, ni accepter c'est d'avoir un changement de confort de jeu sans explication claire.

En cela nous attendons une réponse, c'est une question de confiance, bien plus qu'une question commerciale.

Nous ne souhaitons pas connaitre les causes de ces modifications, ce n'est pas notre rôle, nous ne voulons pas d’ingérence dans l'entreprise, nous souhaitons une information sur la conséquence qui nous préoccupe : l'avenir de la langue française.

Merci.