Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of February 2:
• [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)
Account Wide Outfit Slots
-
Gabriel_H✭✭✭✭✭
✭✭spartaxoxo wrote: »You didn't pay real money, you paid Crowns. While that may sound like a distinction without a difference, it is very much legally is a massive difference. and offers little to no recourse.
Where did anyone talk about a lawsuit?? If the best thing you can say about a mega corporation's decisions is that they probably aren't literally illegal when nobody is even threatening legal action, then it's not a good decision. And the funny thing about these type of comments is the devs actually said on stream they're discussing what to do for players in this situation. Crowns aren't free. They cost real money. We paid real money to obtain those slots. And it is a good thing ZOS recognizes that there is a customer service issue here and are discussing possibly providing remedy.
See previous comment. /shrugPC EU
Never get involved in a land war in Asia - it's one of the classic blunders!0 -
Gabriel_H✭✭✭✭✭
✭✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.PC EU
Never get involved in a land war in Asia - it's one of the classic blunders!1 -
lillybit✭✭✭✭✭
✭✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?PS4 EU3 -
AScarlato✭✭✭✭✭
✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.Edited by AScarlato on January 13, 2026 6:49PM1 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.
The fact of the matter is, compensation never happens in the form of crowns or anything that would cause a direct monetary loss for the company. It's usually doled out using in game items and currencies (such as the 8000 seals awarded to everyone as an apology for the last chapters event being bad) it's analogous to "store credit" where a "refund" never leaves the closed system of the company itself.PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die2 -
AScarlato✭✭✭✭✭
✭ArchangelIsraphel wrote: »I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.
The fact of the matter is, compensation never happens in the form of crowns or anything that would cause a direct monetary loss for the company. It's usually doled out using in game items and currencies (such as the 8000 seals awarded to everyone as an apology for the last chapters event being bad) it's analogous to "store credit" where a "refund" never leaves the closed system of the company itself.
They should just do some of that then. Who cares if some digital items are given to people who already spent a ton on outfit slots.
Goodwill with high spenders usually isn't a bad thing. (and if you have purchased tons of outfit slots such a player probably spends a fair amount on the game).Edited by AScarlato on January 13, 2026 8:08PM0 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭ArchangelIsraphel wrote: »I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.
The fact of the matter is, compensation never happens in the form of crowns or anything that would cause a direct monetary loss for the company. It's usually doled out using in game items and currencies (such as the 8000 seals awarded to everyone as an apology for the last chapters event being bad) it's analogous to "store credit" where a "refund" never leaves the closed system of the company itself.
They should just do some of that then. Who cares if some digital items are given to people who already spent a ton on outfit slots.
I've been told that they already confirmed on the stream that they'll be doing something for players, so I pretty much expect it to be seals or some sort of in game compansation. I doubt it will be anything more.PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die3 -
Juomuuri✭✭✭✭✭I have bought up to 4 outfit slots on 3 characters iirc, and some have 2 slots each. Would be rad to get compensated with seals at the very least, as I've got several characters with 2+ slots (in the event I actually resume playing). I really loved coming up with different outfits for my characters, and it'll be cool to have the opportunity of creating 10 outfits for each of the 20 characters I have, without it costing my kidneys and left leg.
Edit to add: I wonder how it works if I have slots unlocked on several characters, do they count up to 10, or does it only apply to the largest amount I have?Edited by Juomuuri on January 13, 2026 8:42PMPC-EU (Steam) - CP 2300 - I was a tankblade main...0 -
tomofhyrule✭✭✭✭✭
✭✭✭✭✭Edit to add: I wonder how it works if I have slots unlocked on several characters, do they count up to 10, or does it only apply to the largest amount I have?
It counts up to 10.
Like for example I have 5 slots on my main (the default and then 4 purchased). I log into another character with 5 slots (again, 1 default, 4 purchased) and then both have a total of 9 outfit slots (1 default, then 4 + 4 purchased).
This stacks up to a total of 10. Any beyond that are wasted.1 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭I have bought up to 4 outfit slots on 3 characters iirc, and some have 2 slots each. Would be rad to get compensated with seals at the very least, as I've got several characters with 2+ slots (in the event I actually resume playing). I really loved coming up with different outfits for my characters, and it'll be cool to have the opportunity of creating 10 outfits for each of the 20 characters I have, without it costing my kidneys and left leg.
Edit to add: I wonder how it works if I have slots unlocked on several characters, do they count up to 10, or does it only apply to the largest amount I have?
So what happened to my friend, was that he had to log in on multiple characters with slots, and each individual characters slots went account wide until the cap of ten was reached. (His slots were scattered across characters)
On my own account, I didn't see account wide slots at all until I logged in on my pvp main who had all 10, then they went account wide. Of course, I had some scattered slots too, but wanted to specifically see what happened if I created a new character before logging on my main. The new character was blank of slots until I logged on the main with 10. (I'm going to test what happens making another new character soon)PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die2 -
Juomuuri✭✭✭✭✭ArchangelIsraphel wrote: »
So what happened to my friend, was that he had to log in on multiple characters with slots, and each individual characters slots went account wide until the cap of ten was reached. (His slots were scattered across characters)
On my own account, I didn't see account wide slots at all until I logged in on my pvp main who had all 10, then they went account wide. Of course, I had some scattered slots too, but wanted to specifically see what happened if I created a new character before logging on my main. The new character was blank of slots until I logged on the main with 10. (I'm going to test what happens making another new character soon)
Oh, thank you for the information, cool to know!
PC-EU (Steam) - CP 2300 - I was a tankblade main...0 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭You're welcome! We anticipated that questions like these would come up, and since the system is important to our guild, we figured we'd use our accounts as guineapigs to help make sure it functioned on launch xD
If anyone else has had different experiences/issues, poke me here or via pm. We have other alt accounts lined up to test things if stuff goes wrong.PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die1 -
lillybit✭✭✭✭✭
✭✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.
I said earlier I don't expect them to do crown refunds (tho obviously that would be ideal). Some sort of gesture would be nice tho even if it's just seals.
Personally I would've liked to see the limit upped a little, even if just to 12. That way people who were maxed out would have something they didn't have beforePS4 EU3 -
AScarlato✭✭✭✭✭
✭I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.
Did we all get a refund when after 12 months when the Chapter was rolled into ESO+ we were already paying for? Will this universal reimbursement include those who bought the Chapters & DLCs that are now being rolled into base game? You benefited for a while from those extra slots you used crowns to get. Just like people who bought Chapters and DLCs benefitted for getting access to content.
So what reimburesement would you like? And what miitigation will be applied to offset that you had the benefit? This isn't a "one-step-forward, two-steps-back situation" - it's a welcome change for most, if not all.
When a chapter goes to ESO+ it's the same for everyone and expected. With zones you're pretty much paying for exclusivity periods - high at the start to play straight away, cheaper towards the end and then ESO+ or crowns after the year.
If they told us we no longer owned the chapter because we already bought another 4, but it's ok because you can still play it on ESO+ I'm sure people would complain.
Chapters are expensive at the start but devalue quickly, everyone knows that right from the start. You know what you're getting. Outfit slots aren't exactly cheap but cumulatively they can be a great deal. There's been no expectation that they'd devalue too. So does it not matter that some people have paid 10x more for the same thing because they can still use it?
I think it would be really great if some people who have purchased a lot of slots get some compensation.
I just think I understand if they decide not to. My worry is shareholders seeing if making changes like this costs them a lot of money in refunds and manpower to issue said refunds, they won't be so generous with making these types of changes moving ahead. Especially if people are going to ask them to refund purchases from 5 years ago.
I own a business, so I understand the interest in transactions being final at some point and not reopening books from years ago. But that's all up to them.
I said earlier I don't expect them to do crown refunds (tho obviously that would be ideal). Some sort of gesture would be nice tho even if it's just seals.
Personally I would've liked to see the limit upped a little, even if just to 12. That way people who were maxed out would have something they didn't have before
I honestly wouldn't think it would be a bad thing to add the crowns back to accounts after Israphel's post. It's just digital currency, and they aren't actually returning solid money. But you then feel like you can get something that would add value to your account, rather than just feeling like so many crowns were wasted.2 -
Jordan_Black✭✭✭✭As someone who has purchased far more than 10 outfit slots across multiple characters, I absolutely would be fine with getting seals of endeavor (or whatever the new currency is) as opposed to crowns as a refund. But if it just went to 10 slots and those other slots I purchased for crowns just vanish into thin air, I'm going to feel a bit screwed - and that coming out of what I see as a weak year for ESO. I put a lot of money into this game. I really hope there is some kind of refund - seals just fine.3 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭Personally I would've liked to see the limit upped a little, even if just to 12. That way people who were maxed out would have something they didn't have before
That would be really nice, but I don't think they'll go that far yet.
I am hoping they'll ultimately consider expanding the system, at least a little, after this update. Maybe to something like 15 or 20 unlockable slots. While some people don't find them useful or consider it an waste of money, making outfits is something I really enjoy in this game, along with the convenience of swapping them. It's something I am willing to buy when I want to treat myself, especially now that they're account wide. I don't buy crown crates or anything like that, so it's the one "excessive" creature comfort I do allow myself in game, aside from armory slots. (Which I hope those go account wide too)
I already swap things in and out on my slots, but I do have fun being able to keep "favorites".
PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die1 -
ArchangelIsraphel✭✭✭✭✭
✭✭✭✭✭Elvenheart wrote: »The gesture may be a rainbow collection of torchbug non-combat flying pets.
I mean, if that happened, I personally wouldn't object to that to be honest...xD I've always wanted the pink one.PC l NA
Legends never die
They're written down in eternity
But you'll never see the price it costs
The scars collected all their lives
When everything's lost, they pick up their hearts and avenge defeat
Before it all starts, they suffer through harm just to touch a dream
Oh, pick yourself up, 'cause
Legends never die4 -
Soarora✭✭✭✭✭
✭✭✭✭✭Elvenheart wrote: »The gesture may be a rainbow collection of torchbug non-combat flying pets.
RGB GAMER TORCHBUG!Edited by Soarora on January 13, 2026 11:45PM[PC/NA] Dungeoneer (Tank/DPS), Retired Trialist, and amateur Battlegrounder (DPS) with a passion for The Elder Scrolls lore.- Current GM of Hard Dungeoneers
- Tanks: Sorcerer - Necromancer - Templar
- DPS: Frost Warden - Stamarc
- Ex-healer
- Dungeons: 32/32 HMs - 26/26 Tris
View my builds!
2
