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Rest In Peace French Translation

MrCray78
MrCray78
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French voiceover support is not available for Updates 47 and 48. We know this is disappointing and appreciate your understanding. We look forward to bringing back French voice over as soon as possible.

Edited by ZOS_Hadeostry on January 12, 2026 9:53PM
PC EU PvE CP1800+(Play from Beta 12/02/2014) : @MrCray78
Love Infinite Archive 🥲
  • htltrashb16_ESO
    htltrashb16_ESO
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    It's not only the voiceover...
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    The text not being there is a known issue and we are working to fix that in an upcoming incremental. Several languages outside of French were impacted by this.

    And we plan to bring the French voiceovers back as soon as we can.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • gortack
    gortack
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    Hello @Zos-Kevin,

    could we please get an update regarding the absence of the French voice-over since Update 47 of TESO? The French community has started to speculate quite a lot about this issue, as you can see in this article published on JeuxOnline: https://teso.jeuxonline.info/actualite/65620/doublages-francais-absents-deuxieme-partie-saisons-culte-ver

    It must be said that it’s quite unsettling for French players — who have enjoyed high-quality French voice acting for the past 10 years — to suddenly lose it since Update 47. We now find ourselves playing with characters whose voices and accents differ greatly from what we’re used to, which severely affects immersion.

    Thank you very much for your time and for any information you can share on this matter.

    Best regards,
    Gortack, Lamenoire de l'Alliance de Daguefilante (Serveur EU)
    Guilde du Cercle de l'Eveil
  • xencthlu
    xencthlu
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    Honestly, I'd be shocked if the lack of French voice overs for French customers didn't violate some kind of EU consumer protections. This is a huge issue, and I'm astounded the French community has been brushed off for months.
    I care what you think.
  • Nemesis7884
    Nemesis7884
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    imo if it saves a lot of cost I would drop any voice over besides english (unless you can do it easily with ai); if the game has to save money they should invest it where it counts the most...and voice over in a lot of language would be very low on my list (and im not english native).
  • Sailor_Palutena
    Sailor_Palutena
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    ZOS_Kevin wrote: »
    The text not being there is a known issue and we are working to fix that in an upcoming incremental. Several languages outside of French were impacted by this.

    And we plan to bring the French voiceovers back as soon as we can.

    Have you ever considered brazilian at some point? World of Warcraft got a LOT of new players after they added brazilian portuguese to the languages back in 2012. ESO could do good with more players.
  • MATH_COW
    MATH_COW
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    ZOS_Kevin wrote: »
    The text not being there is a known issue and we are working to fix that in an upcoming incremental. Several languages outside of French were impacted by this.

    And we plan to bring the French voiceovers back as soon as we can.

    Have you ever considered brazilian at some point? World of Warcraft got a LOT of new players after they added brazilian portuguese to the languages back in 2012. ESO could do good with more players.

    Fun fact, the unofficial brazilian-portuguese translation actually use the french version as the reference language.

    https://forums.elderscrollsonline.com/en/discussion/670173/major-bug-in-esos-official-french-translation
    An Imperial Cow Warden | PC-EU
  • Noctume
    Noctume
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    I don't know if you check but they delete french from supporting language on officiel shop and also on available audio eon steam page of the season pass...
    So I think from now on.... no more french version in audio will be available....

    PS: they changed it on january 2026 bc it was still noted during december 2025
    Noctume Arachneare Mortis | Magicka Sorcerer | PC EU | DC | CP 1300+ | Event Farmer | Achievement Points : 34k+
    FR | EN

  • Danikat
    Danikat
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    Noctume wrote: »
    I don't know if you check but they delete french from supporting language on officiel shop and also on available audio eon steam page of the season pass...
    So I think from now on.... no more french version in audio will be available....

    PS: they changed it on january 2026 bc it was still noted during december 2025

    If that's the case they should just be honest about it: put out an announcement saying French is no longer a supported language for the game, instead of constantly putting people off while quietly removing any mention of it.
    PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    "Remember in this game we call life that no one said it's fair"
  • scrappy1342
    scrappy1342
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    Danikat wrote: »
    Noctume wrote: »
    I don't know if you check but they delete french from supporting language on officiel shop and also on available audio eon steam page of the season pass...
    So I think from now on.... no more french version in audio will be available....

    PS: they changed it on january 2026 bc it was still noted during december 2025

    If that's the case they should just be honest about it: put out an announcement saying French is no longer a supported language for the game, instead of constantly putting people off while quietly removing any mention of it.

    yeah this is so weird. i'm curious as to why. there's plenty of ppl who speak french and english and could probably do the voices. they probably even have some already employed
    pcna
  • Gabriel_H
    Gabriel_H
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    Noctume wrote: »
    I don't know if you check but they delete french from supporting language on officiel shop and also on available audio eon steam page of the season pass...
    So I think from now on.... no more french version in audio will be available....

    PS: they changed it on january 2026 bc it was still noted during december 2025

    It could be an indication of dropping support, but it's more likely a legal issue. It would fall foul of several consumer protection laws across several countries.

    The reality is, at the moment, for whatever reason, the game does not fully support French. The shops pages saying it does would be grounds for suing by customers and/or enforcement action by the authorities.
    PC EU
    Never get involved in a land war in Asia - it's one of the classic blunders!
  • spartaxoxo
    spartaxoxo
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    French Voice Over Support: Voiceover support for Updates 47, 48 and 49 and some voice lines for Pass Content 2025 are not available in French. For the best experience, we recommend enabling subtitles in the game. We look forward to bringing back French voice over as soon as possible and appreciate your understanding.

    This was on the pts patch notes. Figured y'all would want to see it.
  • Von_Zalius
    Von_Zalius
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    Hello @ZOS_Kevin, @ZOS_JessicaFolsom, @ZOS_GinaBruno

    First of all, I want to say that the newly announced features and the many communication efforts are truly fantastic. I’m really looking forward to what’s coming next—keep up the great work.

    However, here we are once again with no news at all regarding the French voice version of the game, aside from a brief mention in the patch notes. As I’ve already said many times, it’s normal and understandable for issues to arise in a game of this scale. You have my full understanding on that point. But today, it has been a good six months without any news on this matter, and this lack of communication is disheartening.

    I was expecting—and I believe I am far from being the only one—at least a small statement on this topic alongside all the other announcements, but still nothing. I think I speak on behalf of the French community when I say that we feel abandoned and forgotten. This is a lack of commitment, and above all, a lack of respect, to leave us in such a situation without knowing whether the French translation will ever return.

    We need answers. For six months, I have been waiting for the French version to return before doing the new quests with it. At the very least, please tell us what the situation is, or if we should simply forget about it. With your new communication policy, I sincerely hope to finally get some answers.

    That said, thank you again for this wonderful game and for the passion you put into it.
  • Von_Zalius
    Von_Zalius
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    I’d also like to take this opportunity to add the link to an old topic I created:

    https://forums.elderscrollsonline.com/en/discussion/685848/french-vo-missing-for-months-we-need-answers/p1

    Many players reacted to it, including one who decided to pursue legal action. It’s unfortunate, but I understand his decision. Here is his message:
    Asdara wrote: »
    Made multiple post about this issue without getting a SINGLE response EVER.
    Both issue have been signaled to local authorities and european commission.
    I'll repost both report her, so french speaker can act accordingly.

    French version : Signalement fait a la DGCCRF : "Je souhaite signaler une pratique commerciale trompeuse concernant l’entreprise ZeniMax Online Studios / Bethesda (The Elder Scrolls Online). L’éditeur commercialise depuis début 2025 un produit numérique appelé “Content Pass 2025”. Sur la page officielle de vente (https://account.elderscrollsonline.com/fr/store/product/eso_2025_content_pass
    ), il est explicitement indiqué que le contenu est disponible en français, avec la mention “Langues : anglais, allemand, français, russe, espagnol, chinois simplifié, japonais”. Cette information a été déterminante dans ma décision d’achat. Or, la réalité est que les deux dernières mises à jour majeures livrées dans ce Content Pass n’ont tout simplement pas été doublées en français, malgré les promesses commerciales. Certaines traductions textuelles existent, mais aucune voix française n’a été fournie. De plus, un événement scénarisé présenté comme unique, limité dans le temps et non reproductible, la “Guerre du Mur Ondulant”, a été entièrement livré sans aucune traduction française, alors qu’il s’agit d’un élément vendu comme partie du contenu narratif majeur inclus dans le Content Pass. Cet événement ne reviendra plus jamais, et les joueurs francophones ont donc été définitivement privés de la version qui leur a été promise.

    J’ai ouvert un ticket auprès du support officiel, numéro 251016-003263, le 17 octobre 2025. Après un premier retour automatisé, plus aucune réponse ne m’a été apportée malgré une relance le 28 octobre. Le support m’a ensuite demandé des captures d’écran alors que les défauts concernent l’intégralité du contenu récent du jeu et sont visibles directement par n’importe quel employé. Le comportement du support donne l’impression d’un évitement volontaire. À ce jour, nous sommes début novembre et mon problème est ignoré. J’ai donc documenté publiquement les manquements. Les traducteurs communautaires et les joueurs francophones ont confirmé que le manque de traduction n’était pas accidentel mais systémique. J’ai réuni les preuves sur le forum officiel français à l’adresse suivante : https://forums.elderscrollsonline.com/fr/discussion/363395/traductions-descriptions-2/
    et j’ai également publié une plainte formelle sur le forum américain, visible ici : https://forums.elderscrollsonline.com/en/discussion/comment/8392002
    . Aucun représentant de l’éditeur n’a répondu à ces signalements non plus.

    Le problème est double. Premièrement, l’entreprise continue aujourd’hui encore à vendre un produit présenté comme intégralement disponible en français alors que ce n’est pas le cas. Deuxièmement, la non-conformité est volontairement cachée. Dans le contexte du droit européen, la situation relève d’une absence de conformité au sens de la Directive (UE) 2019/770 sur les contenus numériques, car le produit livré ne correspond pas aux caractéristiques essentielles annoncées. Le contenu ne correspond pas à la description, la fonctionnalité promise n’existe pas, et le service est incomplet. De plus, la Directive 2005/29/CE sur les pratiques commerciales déloyales interdit les omissions trompeuses et les affirmations mensongères susceptibles de modifier la décision d’achat d’un consommateur. En continuant d’afficher la disponibilité du français sur la page produit, l’entreprise vend une fonctionnalité fictive. La non-conformité porte sur des éléments essentiels : l’intégralité des voix et une partie des textes.

    Je souhaite simplement que l’entreprise cesse de vendre un produit qui ne correspond pas aux promesses affichées et qu’elle fournisse soit la traduction annoncée, soit une compensation proportionnée, soit une rectification de ses pratiques commerciales. À ce stade, les joueurs francophones ont payé pour un produit qui n’existe pas dans la forme décrite. Le manque de réponse du support depuis le 17 octobre confirme que l’entreprise n’a aucune intention de traiter le problème autrement qu’en le laissant s’enliser, ce qui laisse les consommateurs sans solution.

    Je vous remercie par avance pour l’examen de ce signalement."

    Report made to european commision : I am reporting a misleading commercial practice by ZeniMax Online Studios / Bethesda regarding their product “ESO Content Pass 2025” for the game The Elder Scrolls Online. The company sells this digital product in the EU and internationally. On the official store page (https://account.elderscrollsonline.com/fr/store/product/eso_2025_content_pass
    ), the product is clearly advertised as fully available in multiple languages, including French. This information was essential for my purchase decision.

    However, the last two major updates included in this Content Pass were released with no French voice-over at all, despite being marketed as localized. Only partial French text exists. Additionally, a major narrative event, the “Writhing Wall War”, which the company promoted as a unique, one-time-only story event, was released with no French localization whatsoever. Since this event will never return, French-speaking customers permanently lost access to the version they were sold.

    This constitutes a clear case of selling a product under false or misleading claims. The company continues to market the Content Pass as fully localized in French, even though the delivered content does not match what was advertised.

    I opened a support ticket on October 17, 2025 (ticket number 251016-003263) and followed up on October 28, 2025. After an initial generic reply, the company stopped responding entirely. As of early November, I still have no answer, and the company has not acknowledged the issue or proposed any solution.

    I documented the issue publicly on the official French ESO forum, where many other players confirmed the same problem:
    https://forums.elderscrollsonline.com/fr/discussion/363395/traductions-descriptions-2/

    I also filed a formal complaint on the official US forum here:
    https://forums.elderscrollsonline.com/en/discussion/comment/8392002

    This post has received no response from the company either.

    The situation violates EU consumer protection rules, particularly the Digital Content and Digital Services Directive (EU 2019/770), which requires that digital content match the description and characteristics provided at the time of purchase. It also aligns with the definition of misleading commercial practices under the Unfair Commercial Practices Directive (2005/29/EC), as the company advertises a feature (full French localization) that is not delivered.

    In practical terms, consumers , including myself, paid for a product that does not exist in the form advertised, and the publisher shows no sign of correcting the issue, updating the product information, or offering remedies.

    I am therefore submitting this report so that the appropriate authorities may review the situation and take action if necessary.
  • zenonuk
    zenonuk
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    spartaxoxo wrote: »
    French Voice Over Support: Voiceover support for Updates 47, 48 and 49 and some voice lines for Pass Content 2025 are not available in French. For the best experience, we recommend enabling subtitles in the game. We look forward to bringing back French voice over as soon as possible and appreciate your understanding.

    This was on the pts patch notes. Figured y'all would want to see it.

    This suggests to me that there's some sort of fulfilment/contract/legal issue, and they can't really say any more at this stage.

    My take is that they could looking to resolve an inter-company dispute, or looking for another provider. or maybe whoever they were using has fallen foul of Microsoft/ZOS due diligence (all pure speculation mind) - in any event, I don't anticipate further details at this stage beyond what they've already communicated. Given the new transparency, if they could, I kind of feel they would have told us by now.

    [EDIT: That aside, given it was clearly shown to have French in the description, I would expect a refund to be given to everyone who purchased the content in France or are shown to have played the game in French previously, or those who make an official request for a refund - and then have that content access removed from their account - per the various EU regulations regarding the sale of good/services.]

    Edited by zenonuk on January 12, 2026 8:35PM
  • ZOS_Hadeostry
    Greetings,

    We have closed this topic as it was originally responded to staff back in August 2025. There are more active threads about this, as mentioned in this thread itself.
    Staff Post
This discussion has been closed.