No EU characters

Mattymoo92 · September 29

@Zos_Kevin My PC EU characters aren’t showing up 🤣👀

Spell-Slinger · September 29

Not only that, my houses aren't there either, and preorder bonuses and such are delivered to the mail as if it's the first time I'm playing the account.

MoonPile · September 29

Oh dear... My EU account is fine and characters were there but... I wonder if this is the reason I wasn't able to go to my guildhalls on PTS. It said "you don't have permission" to visit two of them, but maybe something happened to the owners PTS account like this?

Asdara · September 30

no copy of my eu char either on my side

Maitsukas · September 30

My EU data was carried over.

WuffyCerulei · September 30

I was a bit baffled as to why my NA characters were there xD I have like 2 lvl 3 characters, so seeing my main threw me for a loop. It did register them as on EU tho, with no friends or guilds. Very odd.

ZOS_GinaBruno · September 30

Thanks everyone, looking into this now.

MyNameIsElias · September 30

My EU data was not carried over to this week on PTS, had my NA copies still

NickBCool06 · September 30

On PTS I got no Data at all. I had to create a new character.

Maxxermax · September 30

MyNameIsElias wrote: »

My EU data was not carried over to this week on PTS, had my NA copies still

Same on my side.

MasterBruslie · September 30

I received my EU data on the PTS.

BasP · September 30

My EU data wasn't carried over either; I had to create a new character too.

ZOS_GinaBruno · September 30

Ok, we identified the issue (in short, one part of the database wasn't copied over). We can plan to do a fresh copy of EU characters with the next patch, unless there's a particularly compelling reason not to, but we have gotten feedback from a few folks that frequent the PTS that they would like to have their EU characters for some testing.

Margravigne · October 1

Hi @ZOS_GinaBruno will this fresh copy wipe all progress for anyone currently in the PTS?
As in, will it remove any templates created / changes made to our copied alts and reset quests back to what they are on the live server?
I'm anxious to have everyone else to be able to join in, but it would be good to know for anyone already testing what's likely to happen to their alts.

ZOS_GinaBruno · October 1

Margravigne wrote: »

Hi @ZOS_GinaBruno will this fresh copy wipe all progress for anyone currently in the PTS?
As in, will it remove any templates created / changes made to our copied alts and reset quests back to what they are on the live server?
I'm anxious to have everyone else to be able to join in, but it would be good to know for anyone already testing what's likely to happen to their alts.

I will, yes. It will essentially be a fresh copy.

Margravigne · October 1

Thanks for the confirmation!

Any chance of resetting the Writhing Wall to Phase 3 on a short fuse at the same time instead of whatever's currently happening with it?

Mattymoo92 · October 1

ZOS_GinaBruno wrote: »

Margravigne wrote: »

Hi @ZOS_GinaBruno will this fresh copy wipe all progress for anyone currently in the PTS?
As in, will it remove any templates created / changes made to our copied alts and reset quests back to what they are on the live server?
I'm anxious to have everyone else to be able to join in, but it would be good to know for anyone already testing what's likely to happen to their alts.

I will, yes. It will essentially be a fresh copy.

It would be great if phase 3 stage updates so we can complete the quest please