ZOS_Kevin wrote: »

Destai wrote: »

I appreciate you guys organizing this; hope more things like this happen!

I still feel like the feedback of "we want more concrete details" isn't being heard. Maybe it is, and things are underway, who knows. But, it really does feel like most of the responses were vague. I don't want you guys to feel like you can't win, but that's something that really needs to be improved on.

Susan had a good post where it sounds like there's more people being hired/assigned to talk with us, so that's one great concrete insight.

First, thank you for praticipating in the AMA/AUA. Susan noted that you had some great questions and wished she could answer everything right now. But hopes to be able to answer everything more thoroughly later once we have more plans shared for next year.

I do want to hit on the concrete details part. We are trying to provide everything we can at the moment. Some of this stuff is still in flight, so there isn't concrete information to give quite yet. For example, I believe Susan answered a questions about logistics of crossplay and what we are thinking, but it is actively being worked on and will be a lengthy process. So that is why she noted we are a long ways out. If we described what we have now as concrete and things changes later, then we are setting everyone up for disappointment. So we are trying to be careful with things that are in active but not concrete development.

However, we are trying to provide all the information we have at the moment. Which is why we touched on things like crossplay, overland difficulty, character writing/development and general balance.

We will have more of these planned, in addition to finishing off the PvP Q&A (I noted that above) and having additional surveys to get more feedback on changes we are making and additions to the game.

ZOS_Kevin wrote: »

Destai wrote: »

Thanks for the reply Kevin. I can appreciate where you're coming from; managing community sentiment is challenging at best. So I completely understand that you don't want to say you're baking a cake if you're just going to the store to get flour.

Things like crossplay and overland difficulty - I get it, those are a way off. One of the areas that could use more details is the overall direction of combat. Like what changes are slotted to be made, what pieces want to be fixed. We've talked a few times about roadmaps - that's a big area where having one would be great.

Credit where it's due though - this year's had much better communication and it's noticed and appreciated. It seems like the new leadership is eager to continue that growth.

The leadership team is eager to get more communication going. They also know we need to get a few more things locked in so that the conversation is more meaningful. But this was to help answer what we can now. And reinforce that they want to have a communicative relationship with you, the players.

As others have noted, they are tired of giving feedback and want to see action. Leadership is there too. They want to show you everything we have been working on, but want to make sure that information is solid and not changing drastically. We don't want to mislead anyone or have anyone feel that way.

Just touching on the combat bit. There is a roadmap currently in the works so that we can give everyone the attention it deserves when talking about future changes and general philosophy going forward. It isn't ready quite yet, but it should outline the overall plan to address several core combat initiatives to create a better play experience. We've had smaller adjustments already happen this year, like the heavy attack animation work or the dodge roll work in our last update. But we have more to share. However, that is for Wheeler and his team to share once that roadmap is finished and approved. Again, one of those things that we are getting all of our ducks in a row first.

This year has been one of transition as we noted in the end of year letter last year, so a lot of these things you won't see in game until next year. But between now and early next year, we are trying to share as much as we can with things we know are concrete. You should hear a bit more at the livestream on Thursday. And we plan to have a few more streams this year with more opportunities to chat about other items we are working on.