Guild history turned off - perhaps this warrants an unplanned and urgent maintenance?

DenverRalphy · September 5

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Freezbeez · September 5

Using Google Translate, my English is far from perfect, I apologize:

Hello,

I am the GM of the oldest and largest French-speaking merchant guild on the EU server. For over 11 years, I've been managing groups of people who trade in collaboration with other French-speaking guilds, as well as English, German, and Russian guilds.

Trading is a complete activity, like PvP, PvE, RP, etc., but its management is the most precise, attentive, and daily.

We've had problems accessing our data in the past, and we've always managed to resolve them.

ZOS, you must really realize that trading in this game is the heart of all ESO activities.

It's already incomprehensible enough that almost nothing has ever changed in the business world, and to see that many guilds have become havens for gold sellers of all kinds, without you lifting a finger to protect your game. I could say even more, like many of my colleagues, but this isn't the place to do so.

Resolving this problem urgently by shutting down the game to update the solution must be a priority. We're no longer at the point of one more or less maintenance; at least we'll understand this one for the well-being of all.

You may know how to create a video game, although given the number of maintenance sessions the game requires, it raises many questions, but managing player groups and the needs of the community seems to be unfamiliar to you.

If your priority is the customer, it's high time you showed it, or this will profoundly change the game for many of your customers.

Thank you for reading.

Copy of the French version below.

Utilisation de Google traduction, mon anglais est loin d'être parfait, je m'en excuse :

Bonjour,

je suis le GM de la plus ancienne et la plus grosse guilde marchande francophone sur le serveur EU, ça fait plus de 11 ans que je gère des groupes de personnes qui font du commerce en collaboration avec d'autres guildes francophones mais aussi anglaise, allemandes et russes.

Le commerce est une activité complète comme le PVP, le PVE, le RP etc… mais Sa gestion est la plus pointue, la plus attentive et journalière.

Nous avons déjà eu des problèmes d'accès à nos données par le passé, nous avons toujours su nous sortir de ces problèmes.

ZOS, vous devez vraiment vous rendre compte que le commerce dans ce jeu est le Cœur de toutes les activités d'ESO.

Il est déjà assez incompréhensible que jamais rien n'ait évolué ou presque dans le commerce et de constater que beaucoup de guildes sont devenus des repères de goldsellers en tout genre sans que vous ne bougiez le petit doigt pour protéger votre jeu. Je pourrais en dire encore plus comme beaucoup de mes collègues mais ce n'est pas l'endroit pour le faire.

Résoudre ce problème dans l'urgence en coupant le jeu pour incrémenter la solution doit être une priorité. Nous n'en sommes plus à une maintenance de plus ou de moins, au moins nous comprendront celle-ci pour le bien être de tous.

Vous savez peut être créer un jeu vidéo, quoi que vu le nombre de maintenance du jeu pose beaucoup de question, mais gérer les groupes de joueurs et les besoins de la communauté semble vous être inconnu.

Si votre priorité est le client il est plus que temps de le montrer, ou ceci va modifier en profondeur le jeu de beaucoup de vos clients.

Je vous remercie de votre lecture.

Bobby_Digital81 · September 5

DenverRalphy wrote: »

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Because on console, Sony and Microsoft need to go through a verification process for the updates/patches for games.

Karivaa · September 5

This is terrible for guild traders!

DenverRalphy · September 5

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Because on console, Sony and Microsoft need to go through a verification process for the updates/patches for games.

That applies to normal/major patch updates. Playstation and XBox do have provisions for emergency/urgent patch deployment.

Bobby_Digital81 · September 5

DenverRalphy wrote: »

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Because on console, Sony and Microsoft need to go through a verification process for the updates/patches for games.

That applies to normal/major patch updates. Playstation and XBox do have provisions for emergency/urgent patch deployment.

To ZOS this isn't an emergency/urgent matter. They turned off the data so no one can see it the trader bids, etc. They don't realize how this impacts trading guilds, so they won't bother to make it an emergency to push it out quicker.

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

Mathius_Mordred · September 5

ZOS_JessicaFolsom wrote: »

Hi everyone, thank you for raising questions here. We'd like to give a little more context around this issue, what our options are/were, and why we made the decision we did to address it. When we identified that guild trader bid history information was visible to everyone in the guild, regardless of permissions, we immediately jumped on it and looked into what our options are. We determined that this issue is not hotfixable. We also do not currently have the ability to single out and turn off a single element of the guild history log such as guild trader bid history.

Our options to address this issue are/were 1) leave the issue as-is until the next incremental patch on Sept. 15 for PC and Sept. 16 for consoles or 2) temporarily turn off guild history until the fix is live. We were also getting word that guild trader bid information was being circulated among the community, increasing the likelihood that information would be used to cause disruption and harm to trading guilds (such as trade guilds losing out on traders for a week). In weighing our options and considering the impact of both - and with the understanding that both options have some degree of undesirable impact - we chose to go with option 2. Please know we did not make this decision lightly.

We did make an additional adjustment this morning to account for some errant activity log info that was still coming through. Also, guild history info is stored on the back-end for 30 days, so the information will be there for you when we turn guild history back on Sept. 15/ Sept. 16.

@ZOS_JessicaFolsom

Why are you banning people for informing their members of this issue? I have received a social ban and can no longer use any guild bank or store because I sent out a GodSend mass mail informing folks why we are revoking bank access until this issue is resolved. This is utterly ridiculous and a completely atrocious way to treat your customers who are doing their best and spending a lot of real-world money on keeping people interested in your game. If I had treated my customers like this, I would have lost my business 20 years ago. I'm really getting tired of your AI bans, it's not helpful, and it's driving people away!

RedJohn_COF · September 5

ZOS_JessicaFolsom wrote: »

Also, guild history info is stored on the back-end for 30 days, so the information will be there for you when we turn guild history back on Sept. 15/ Sept. 16.

Hi Jessica! Can you 100% assure us that this is the case? Because if it is, we considering right now to do a longer raffle to pass the time till the fix is there. But if its not 100% it could backfire badly.

DragonRacer · September 5

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Because on console, Sony and Microsoft need to go through a verification process for the updates/patches for games.

That applies to normal/major patch updates. Playstation and XBox do have provisions for emergency/urgent patch deployment.

To ZOS this isn't an emergency/urgent matter. They turned off the data so no one can see it the trader bids, etc. They don't realize how this impacts trading guilds, so they won't bother to make it an emergency to push it out quicker.

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

The exact same mindset that saw absolutely no big deal about removing console's ability to sort trader listings by time left two weeks before the largest trader guild event of the year.

And then was all Surprise Pikachu Face about it when we all started wailing and ripping our hair out on the forum thread about it.

The absolute disconnect is honestly hurtful and insulting.

hiyde · September 5

Mathius_Mordred wrote: »

Why are you banning people for informing their members of this issue? I have received a social ban and can no longer use any guild bank...

I just wanna jump in and say this system has been in place forever. In the early years, the send rate (being too fast) could trigger a social ban but the bigger risk is the keyword filter they use.

If you say certain words or phrases that Look Like Something A Goldseller Might Say, it triggers an automatic social ban and ZOS is typically pretty good about reversing these social bans in a timely manner. I would love to see the text from folks who've gotten banned in the past 24 hours, I'm betting something in them is tripping the filter. (feel free to PM to me and I'll take a look).

When it happened to me many moons ago (2 accounts banned in minutes), I was able to pretty easily figure out which (really stupid) text got me auto-gagged.

I'd be surprised if they made any changes to that system this week. But yeah, this does speak to the ongoing need for a built-in version of GodSend tied to the rank permissions system. We shouldn't have to buy throwaway accts just to protect our main ones...

Freezbeez · September 5

Mathius_Mordred wrote: »

@ZOS_JessicaFolsom

Why are you banning people for informing their members of this issue? I have received a social ban and can no longer use any guild bank or store because I sent out a GodSend mass mail informing folks why we are revoking bank access until this issue is resolved. This is utterly ridiculous and a completely atrocious way to treat your customers who are doing their best and spending a lot of real-world money on keeping people interested in your game. If I had treated my customers like this, I would have lost my business 20 years ago. I'm really getting tired of your AI bans, it's not helpful, and it's driving people away!

Hello,
The ban is caused by one of your addons spamming the chat message without you seeing it.
Often, it's Shissu who causes this.

I only use Godsend and Mail History and I don't have any problems.

LikiLoki · September 5

This is a disaster! If, after fixing the problem, i see the data for missing days, it means that i can still partially extinguish this fire. What has ZOS given the guild over all these years of the game's existence? Maybe new tools for collecting statisrics? Maybe a user-friendly interface for managing a list of people? Or maybe algorithms for automatically increasing or decreasing rank when conditions are met? No. Just ignoring and lots of problems.

Bobby_Digital81 · September 5

DragonRacer wrote: »

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

Bobby_Digital81 wrote: »

DenverRalphy wrote: »

ZOS_JessicaFolsom wrote: »

Ceral107 wrote: »

What's the reason, technical or otherwise, that things like the aforementioned housing tours - a piece of content that has no urgency attached to it whatsoever - can be hotfixed, but not this? If the issue has been identified and is ready to be fixed, what caused it?

Pulling out these two questions, which we can answer now.

In simple terms, this particular bug was caused by a guild history permissions refresh issue in the client C++ code, which is why we need to do an incremental. Server code issues can be fixed with hotfixes, and some client issues (UI scripting related, for example) can be fixed via hotfix. But client C++ codes require a full patch and deploy to address.

I think the actual question is... Why does the patch have to be two weeks down the road? Why not just deploy the patch and force all players to log out and patch? Because that's what seemingly every other MMO out there is able to do when needed.

[edit] Not to mention that it's a bit worrying that it's a client side issue. Because that means that an altered/hacked game client could access data it shouldn't be able to.

Because on console, Sony and Microsoft need to go through a verification process for the updates/patches for games.

That applies to normal/major patch updates. Playstation and XBox do have provisions for emergency/urgent patch deployment.

To ZOS this isn't an emergency/urgent matter. They turned off the data so no one can see it the trader bids, etc. They don't realize how this impacts trading guilds, so they won't bother to make it an emergency to push it out quicker.

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

The exact same mindset that saw absolutely no big deal about removing console's ability to sort trader listings by time left two weeks before the largest trader guild event of the year.

And then was all Surprise Pikachu Face about it when we all started wailing and ripping our hair out on the forum thread about it.

The absolute disconnect is honestly hurtful and insulting.

Yeah, the "Time Sort" function being removed was also another unwanted change. Seeing as most people that use traders sort by time for the better deals. A programmer or someone that doesn't play the game or use the trading system would know that removing this wouldn't be a good change. Probably a decision made on the design side of it, which again, they don't care how it would affect people that actually do use that function and how helpful it is, even it is a minor function.

The other sad part, is there is nothing that can be done to reverse or make things right after they fix this issue. Even if they fixed it today or tomorrow. The damage exposing the trader bid amounts with trading guilds, especially the INDEPENDENT guilds that do not coordinate with other guilds like alliance/mafia style network of guilds do, really ruined it even further.

@ZOS_GinaBruno @ZOS_Kevin @ZOS_JessicaFolsom Pinging them cause they need to see the result of their sloppy errors and relay it to the rest of the team.

spartaxoxo · September 5

Bobby_Digital81 wrote: »

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

Realistically, it's probably moreso a numbers thing. The number of people for whom this is a major issue is far smaller than the number of people for who this is not an issue or a minor one. It's unfortunate situation but they are weighing the needs of the entire playerbase vs the scale of the issue when making those kinds of decisions.

Bobby_Digital81 · September 5

spartaxoxo wrote: »

Bobby_Digital81 wrote: »

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

Realistically, it's probably moreso a numbers thing. The number of people for whom this is a major issue is far smaller than the number of people for who this is not an issue or a minor one. It's unfortunate situation but they are weighing the needs of the entire playerbase vs the scale of the issue when making those kinds of decisions.

That's true. I mean look at PvP and Cyrodiil. 🤣

loosej · September 5

spartaxoxo wrote: »

Bobby_Digital81 wrote: »

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

Realistically, it's probably moreso a numbers thing. The number of people for whom this is a major issue is far smaller than the number of people for who this is not an issue or a minor one. It's unfortunate situation but they are weighing the needs of the entire playerbase vs the scale of the issue when making those kinds of decisions.

Has there ever been an instance where they weighed those two things and decided it was worth it to use the tools available for emergency client-side hotfixes?

ZOS_JessicaFolsom · September 5

Mathius_Mordred wrote: »

Why are you banning people for informing their members of this issue? I have received a social ban and can no longer use any guild bank or store because I sent out a GodSend mass mail informing folks why we are revoking bank access until this issue is resolved. This is utterly ridiculous and a completely atrocious way to treat your customers who are doing their best and spending a lot of real-world money on keeping people interested in your game. If I had treated my customers like this, I would have lost my business 20 years ago. I'm really getting tired of your AI bans, it's not helpful, and it's driving people away!

We'd like to help expedite lifting any social bans that triggered due to sending an mass mail to your guild members about this. Please reply (or DM) with your affected UserID, PSN ID, or Xbox GamerTag.

spartaxoxo · September 5

loosej wrote: »

spartaxoxo wrote: »

Bobby_Digital81 wrote: »

I agree with you, they need to push this out a lot sooner, but they don't think it affects guilds that much that use the guild history data to properly run guilds, especially trading guilds.

Realistically, it's probably moreso a numbers thing. The number of people for whom this is a major issue is far smaller than the number of people for who this is not an issue or a minor one. It's unfortunate situation but they are weighing the needs of the entire playerbase vs the scale of the issue when making those kinds of decisions.

Has there ever been an instance where they weighed those two things and decided it was worth it to use the tools available for emergency client-side hotfixes?

I can't remember off the top of my head but I think there was something economic once. Like people could dupe items or get gold they weren't supposed to or something like that. But I could honestly be misremembering on that one. I want to say they had to rollback some accounts too? IDK.

QueenMisi · September 5

Credit where it's due - Jessica has just fixed our two social bans REALLY fast - thank you for that!

READLER · September 5

I hope that this problem and the fuss that has been raised about it will finally give the zos a reason to still work and improve the guild system in the game.
After 10 years, it would be nice to give the guild leadership more tools that do not require a bunch of addons and other things. Not to mention some guild content.

LalMirchi · September 5

READLER wrote: »

I hope that this problem and the fuss that has been raised about it will finally give the zos a reason to still work and improve the guild system in the game.
After 10 years, it would be nice to give the guild leadership more tools that do not require a bunch of addons and other things. Not to mention some guild content.

Absolutely! There is so much room for improvement regarding guilds and their management. Perhaps this unfortunate incident could attract a benign eye?

katanagirl1 · September 6

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

wolfie1.0. · September 6

katanagirl1 wrote: »

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

I mean i would object because it rewards those that abused the bug/exploit to outbid other guilds. I would rather they terminate all trading until its fixed before rewarding those that abused the system.

katanagirl1 · September 6

wolfie1.0. wrote: »

katanagirl1 wrote: »

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

I mean i would object because it rewards those that abused the bug/exploit to outbid other guilds. I would rather they terminate all trading until its fixed before rewarding those that abused the system.

I don’t make a lot of gold off trading anymore, but I would be willing to bet that would kill a big chunk of the playerbase before it is fixed.

I realize that those in prime locations would benefit, but I don’t think it’s fair to assume all of them were cheating. It would be better to sell in a slightly less desirable location in the meantime than sell nothing at all.

16BitForestCat · September 6

ZOS_JessicaFolsom wrote: »

We'd like to help expedite lifting any social bans that triggered due to sending an mass mail to your guild members about this. Please reply (or DM) with your affected UserID, PSN ID, or Xbox GamerTag.

Not trying to be snarky here, @ZOS_JessicaFolsom...but if ZOS REALLY wants to help stop GM's getting bans from just trying to contact the members of the guilds ZOS themselves encourages players to set up and run? Then ZOS should freaking implement an in-game guild mail or messaging system. Something where GM's/officers can contact their members WITHOUT the fear of setting off ban triggers (and, of course, guildrunners abusing the system can be reported and handled case-by-case by human ZOS staff). It's honestly ridiculous that such a thing wasn't baked in from the start.

wolfie1.0. · September 6

katanagirl1 wrote: »

wolfie1.0. wrote: »

katanagirl1 wrote: »

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

I mean i would object because it rewards those that abused the bug/exploit to outbid other guilds. I would rather they terminate all trading until its fixed before rewarding those that abused the system.

I don’t make a lot of gold off trading anymore, but I would be willing to bet that would kill a big chunk of the playerbase before it is fixed.

I realize that those in prime locations would benefit, but I don’t think it’s fair to assume all of them were cheating. It would be better to sell in a slightly less desirable location in the meantime than sell nothing at all.

I get what you are saying, and ya my response was extreme. But its how I feel. Besides, there is no reason to disable the bidding process just history locked down. People can still trade and place bids.

Freezbeez · September 6

katanagirl1 wrote: »

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

This is a very good idea and has been done in the past. We could keep our vendors until the problem is resolved.

@ZOS_JessicaFolsom Hello, can we safely hold auctions for next week or should we not hold them? We would like an answer on this point.

*Google translate* sry

freespirit · September 6

Freezbeez wrote: »

katanagirl1 wrote: »

I don’t know anything about running a guild but I have a crazy idea. How about just let the guild traders stay where they are without charging a fee for bidding until this crisis is over? Is that reasonable or possible? Then we can proceed as normal when things are working again.

I understand there may be a process that cannot be circumvented but I thought I would throw that out there anyway.

This is a very good idea and has been done in the past. We could keep our vendors until the problem is resolved.

@ZOS_JessicaFolsom Hello, can we safely hold auctions for next week or should we not hold them? We would like an answer on this point.

*Google translate* sry

As someone who has been involved in running Auctions a lot I think your biggest issue will be tracking payments for items.

A simple fix would be to have the gold mailed to the organiser rather than deposited in the Guild Bank because ofc atm you will not see those deposits and that is open to abuse.

My only slight worry would be large amounts of gold being mailed because in the past that has triggered bans for possible gold selling!!

Edit:- To add, you could pass the items and collect the gold by in game trades which makes more work for sure but also makes for easy screenshots in case of any issues

Freezbeez · September 6

freespirit wrote: »

As someone who has been involved in running Auctions a lot I think your biggest issue will be tracking payments for items.

A simple fix would be to have the gold mailed to the organiser rather than deposited in the Guild Bank because ofc atm you will not see those deposits and that is open to abuse.

My only slight worry would be large amounts of gold being mailed because in the past that has triggered bans for possible gold selling!!

Edit:- To add, you could pass the items and collect the gold by in game trades which makes more work for sure but also makes for easy screenshots in case of any issues

I'm really not stressed about this; the gold is about to arrive in the bank, and I see its total increasing hourly.
I've been doing this for so long that this part of guide management runs almost automatically. I don't manage it weekly, but over a six-month period. This means that the research and financing of my merchant is already closed for this year.

I work on the principle that when you have a problem, you don't look for the solution, but rather remember the solution. This means you've already thought about what could happen and have already put the strategy in place to resolve what will then no longer be a problem at all.
I operate like this in real life too.
I've asked my members not to send any gold to the bank; we'll do all that later when everything is back in order.

sPark101 · September 6

Luckily there are ten thousand other tading guilds out there for the players that get cut.