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More on the Microsoft lay offs, it's grim.

  • Zodiarkslayer
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    dk_dunkirk wrote: »
    Asked a different way: If you had 2 stock market investments, and one was making $1M a year, and another was making $20M, would you keep the $1M stock, or sell it off, and roll that money into the $20M stock?

    That's the wrong way of thinking about it. The pivotal impact is always what you need to put into the system and what you can get out of it comparatively.
    If I can make 1m by investing 250k and 20m by investing 5m, they are both equally profitable. ☝️

    Anyway ...

    Personally, I do not think that investment theory is the point here, though. It is rather target costing. Short termed effect chasing getting prioritized before long term strategical positioning. And that has a completly different purpose.
    In a post capitalist economy you have to be "sexy" in order to get the best interest rates on loans. Because with enough borrowed money you can force success, rather than gamble on it in the classical capitalist way. Think Amazon.
    To "get sexy" Microsoft has to show how it can enforce its will on any and all subsidiaries it acquires. It is litterally a power play, where corporate central publicly shows it controls its recent acquisitions. It creates trust into the leadership.

    In modern day economy these type of public power plays are more important than quarterly reports.

    Well, at least that's my read. 🤷‍♂️
    Edited by Zodiarkslayer on July 27, 2025 8:32AM
    No Effort, No Reward?
    No Reward, No Effort!
  • Versalium
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    dk_dunkirk wrote: »
    Asked a different way: If you had 2 stock market investments, and one was making $1M a year, and another was making $20M, would you keep the $1M stock, or sell it off, and roll that money into the $20M stock?

    I know nothing about business or investment, but if I were in that position, I would be interested in closing the gap between the two. If something can make 1M, it has the potential to make more.

    Honestly, I think ESO should push towards TES fans. I've been a TES fan since Morrowind, and I'm not a MMO fan, I don't like MMOs and online games in general, and I ignored ESO until this year and gave it a shot only after a friend recommended me to give it a try. And I got hooked. I've been missing out on a great game these last 10 years. And the reason why was marketing. It was not appealing to me at all. All I saw was some kind of silly, sims/fortnite-like version of TES that doesn't even look or feel like TES. I cringed every single time I saw anything regarding ESO. And even their latest video is cringe as hell, I can't believe I'm playing the same game. This approach must stop, they must focus on the fact that ESO is TES, that it has a story, quests, lore, and exploration. And the game itself must change to be even more like TES and less like something else.
    Edited by Versalium on July 27, 2025 10:58AM
    PC EU
  • BretonMage
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    Desiato wrote: »
    How general consumers use AI to meme isn't how creative professionals will. Just because AI can code, doesn't mean engineering expertise becomes irrelevant. However software engineers who can adapt to vibe coding will have an advantage compared to those who don't. The same goes for artists of all kinds. It is a new frontier.

    Just like it was in the late 80s when new professionals used the power of adobe illustrator to make dinosaurs of the extremely talented and well trained professionals who used traditional methods.

    The shape of the paintbrush may change, but it's still the artist who has always been the creative force behind each design. With the advent of AI, how much of that will still be true? How much slimmer will the workforce be? We know how allergic corporations are to costly labour, so unless workers are protected by third party actions, we will have probably have a crisis on our hands before long.

    In any case, I'm talking about my, the consumer's, perspective. Having quality acting, inspired stories, and characters who resonate is the most important thing in a game for me. Not so much the graphics, though sure, good graphics helps. And so far, what I've seen from AI has solidified my suspicions that creativity is better left in human hands.
  • Elowen_Starveil
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    Desiato wrote: »
    BretonMage wrote: »
    Desiato wrote: »
    Only in the ESO forums is TES possibly a valuable IP!
    TES is valuable to Skyrim, Oblivion and Morrowind players as well.
    I was being critical of someone saying that it is possibly valuable when the series is actually extremely valuable.
    Not if most of the creatives get laid off.
    Yeah, like all the magazine airbrushers and typesetters did. That's progress.

    Its only value as IP is the ability to generate new revenue by reputation, but the games still have to stand their own — regardless of AI — and Starfield has hurt Bethesda’s reputation as being able to make a good game again.
  • Elowen_Starveil
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    dk_dunkirk wrote: »
    Asked a different way: If you had 2 stock market investments, and one was making $1M a year, and another was making $20M, would you keep the $1M stock, or sell it off, and roll that money into the $20M stock?

    That's the wrong way of thinking about it. The pivotal impact is always what you need to put into the system and what you can get out of it comparatively.
    If I can make 1m by investing 250k and 20m by investing 5m, they are both equally profitable. ☝️

    Anyway ...

    Personally, I do not think that investment theory is the point here, though. It is rather target costing. Short termed effect chasing getting prioritized before long term strategical positioning. And that has a completly different purpose.
    In a post capitalist economy you have to be "sexy" in order to get the best interest rates on loans. Because with enough borrowed money you can force success, rather than gamble on it in the classical capitalist way. Think Amazon.
    To "get sexy" Microsoft has to show how it can enforce its will on any and all subsidiaries it acquires. It is litterally a power play, where corporate central publicly shows it controls its recent acquisitions. It creates trust into the leadership.

    In modern day economy these type of public power plays are more important than quarterly reports.

    Well, at least that's my read. 🤷‍♂️

    To force success, and by your own analogy, you have to have (near) monopoly presence in the market. We have almost nothing like a free market in much of anything in America any more, but the gaming market is still competitive. People still have lots of options for their entertainment dollar. Neither Bethesda nor Microsoft can force the success of a bad game. There are far too many other places to turn. (Again, Starfield proves the point.)
  • Zodiarkslayer
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    dk_dunkirk wrote: »
    To force success, and by your own analogy, you have to have (near) monopoly presence in the market. We have almost nothing like a free market in much of anything in America any more, but the gaming market is still competitive. People still have lots of options for their entertainment dollar. Neither Bethesda nor Microsoft can force the success of a bad game. There are far too many other places to turn. (Again, Starfield proves the point.)

    You think to narrow. To focused on the gaming industry. Because last I heard, Microsoft owns a little bit more than just Gaming Studios and is active on more than just the Gaming market. Right?
    Or did that change and only I didn't get the memo?

    Like I said. Post Capitalist!
    Those lay offs might not even have to do anything with the game developers or project Blackbird at all.
    No Effort, No Reward?
    No Reward, No Effort!
  • Elowen_Starveil
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    dk_dunkirk wrote: »
    To force success, and by your own analogy, you have to have (near) monopoly presence in the market. We have almost nothing like a free market in much of anything in America any more, but the gaming market is still competitive. People still have lots of options for their entertainment dollar. Neither Bethesda nor Microsoft can force the success of a bad game. There are far too many other places to turn. (Again, Starfield proves the point.)

    You think to narrow. To focused on the gaming industry. Because last I heard, Microsoft owns a little bit more than just Gaming Studios and is active on more than just the Gaming market. Right?
    Or did that change and only I didn't get the memo?

    Like I said. Post Capitalist!
    Those lay offs might not even have to do anything with the game developers or project Blackbird at all.

    The only thing that Microsoft still has a lock on is corporate laptops and office software. You can’t just sling a buzz word around and waive away the point. What on earth could Microsoft’s death grip on boring business software have to do with coercing people to buy games?!

    As far as cutting Blackbird goes, I’ve already posted about it. It can be inferred that ZOS had been making enough money from ESO to fund a new game, and they’re just not anymore. These things are run by the numbers at the studio, and they obviously just didn’t work any more, regardless of how promising the game was or wasn’t.
  • colossalvoids
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    dk_dunkirk wrote: »
    As far as cutting Blackbird goes, I’ve already posted about it. It can be inferred that ZOS had been making enough money from ESO to fund a new game, and they’re just not anymore. These things are run by the numbers at the studio, and they obviously just didn’t work any more, regardless of how promising the game was or wasn’t.

    For some reason I believe that they expected the transition into "maintenance" period for ESO to be smoother and that the numbers would still go up somehow in the process but basically everyone noticed the decline since the year team started their second project and each year was worse and worse up until the point we're at now when even most stubborn are finally seeing things for what they were, as all the facets of the game were hit by it. It's a first year of actual heavy reduction chapter wise but players are just isn't there already.
  • randconfig
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    Chrisilis wrote: »
    Why pay 100 people for ten years to develop a new IP when AI can do it in a year? Or six months? For a fraction of a fraction of the cost? The future of gaming is AI and what we're seeing here is the beginning of that. Heck, the future is AI period. Look at GTA6, ten years in development, 1-2 billion spent, and now that it might be close to release new technology has probably rendered parts of it obsolete before it even hits the market.

    What remains to be seen in this context is whether or not the adoption of smart generative technology will be a net positive for us as consumers of ESO content or the death knell of a ten year old game with wonky unreliable servers. It could mean the beginning of a new era of content or it could mean bare bones maintenance mode as we limp towards the finish line. Only time will tell.

    As a computer science guy, AI is not this glorious money making machine they think it is. It's not anywhere close to real AI either. News and hype around AI has been like this for decades, boom and bust. The same is gonna happen again.

    Microsoft would be wise to keep their investments in many baskets, not betting all on the current AI hype. And generative AI is just a tool, without the human elements used to make the tool function, generative AI is useless. The problem is wealthy people aren't the smartest people, yet they're the ones making all the decisions. That's why the economy is gonna collapse again.
  • ImmortalCX
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    dk_dunkirk wrote: »
    Desiato wrote: »
    Any notion that ESO is somehow made redundant by the existence of WoW is completely unfounded. They are very different games with different audiences.

    Yes, Warcraft is a significant IP, but TES is also a juggernaut. Neither product is going away.

    Ironically, ZOS has given us signals they are pivoting ESO back to more of an MMO after being a vehicle for TES single player quest content delivered through chapters the previous 7-8 years. But even still, the existing library of chapters will be highly appealing to single player TES fans for many years.

    The Elder Scrolls is still possibly a valuable IP, but if Bethesda fumbles with TES VI as badly as they did with Starfield, then they'll kill the golden goose. I'd love a proper successor to Skyrim, but I'm worried now. I pre-ordered the digital deluxe version of Starfield to get it early, thinking it was going to be Skyrim in space, and refunded it before the official release. And, sure, someone is going to say that they loved Starfield, and still play it 12 hours a day, but the Steam chart numbers don't lie. That game has been a dud. Oblivion Remastered bought the franchise some time, but they'd better have in-game footage of TES VI next year, or I won't believe it will ever see the light of day either.

    Everyone is worried. In fact, I think its almost a forgone conclusion that they will fumble it. Like Starfield, the game will look and play like a ten year old game on release.

    If the majority of development happened before AI, and with the lack of credible information, it points to the game not being on a good path.

    What I would love to see for TES VI, is a completely solo open world like Skyrim, but with group dungeons and ladder competitions as a side game.
    Chrisilis wrote: »
    Why pay 100 people for ten years to develop a new IP when AI can do it in a year? Or six months? For a fraction of a fraction of the cost? The future of gaming is AI and what we're seeing here is the beginning of that. Heck, the future is AI period. Look at GTA6, ten years in development, 1-2 billion spent, and now that it might be close to release new technology has probably rendered parts of it obsolete before it even hits the market.

    What remains to be seen in this context is whether or not the adoption of smart generative technology will be a net positive for us as consumers of ESO content or the death knell of a ten year old game with wonky unreliable servers. It could mean the beginning of a new era of content or it could mean bare bones maintenance mode as we limp towards the finish line. Only time will tell.

    It doesn't work quite like that. I imagine that many of the tools they have been using to develop content have become more automated.

    In old days there would be a map designer and they would place every tree and shrub by hand. And the artists would develop each art asset by hand.

    They could have AI modify and generate new art assests. Have it auto generate a map and pre populate it. Use text prompts to make changes instead of having to do it by hand. Have AI provide all the voices, etc etc etc.

    The point is that the more the tools become automated, the less human resources it will take, and they can spend on more important areas.

    I am excited about AI and the ability for it to automatically model NPC behaviour based on what a PC has done. (All ESO does is occasionally an NPC will say "weren't you the hero who did________"?) I think when they get this trick sorted, old MMOs will seem like static garbage.

    This is a difficult time to deliver any role playing game, knowing that within the next 1-3 years this new technology will enable things that render games released in the 2025-26 timeframe obsolete. IOW, they already see the writing on the wall and know a game that does not leverage AI is a waste of time.

  • old_scopie1945
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    AI, if it is anything like the AI generated illustrations of historical and real life events as seen on YouTube, I can't say that I am overly impressed.
  • katanagirl1
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    AI, if it is anything like the AI generated illustrations of historical and real life events as seen on YouTube, I can't say that I am overly impressed.

    The hubby watches a lot of You Tube videos and he gets mad and stops watching a video every time an AI voice is used for the narration. They are terrible. Can’t even pronounce English words properly.

    Some of the AI generated videos are very pretty, but it’s always a static model that does not move very much.
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  • Petoften
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    IMO, there is an implicit agreement between players and ESO. Many players pay a price for things like subscriptions and chapters, and ESO spends on developing more content and improvement.

    That's been the system for years. Now, the price for chapters and ESO+ have remained the same, but they laid off a third of the company making new content. So players will get a lot less, while paying full price.

    That is coasting on the fact that content already created continues to be useful, while slashing their costs for new content, yet continuing to charge the same as the previous studio size. It seems like a cash grab ripoff that threatens the game.
  • Dock01
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    Petoften wrote: »
    IMO, there is an implicit agreement between players and ESO. Many players pay a price for things like subscriptions and chapters, and ESO spends on developing more content and improvement.

    That's been the system for years. Now, the price for chapters and ESO+ have remained the same, but they laid off a third of the company making new content. So players will get a lot less, while paying full price.

    That is coasting on the fact that content already created continues to be useful, while slashing their costs for new content, yet continuing to charge the same as the previous studio size. It seems like a cash grab ripoff that threatens the game.

    Here it is-- the reality of this situation. I don't want this game to go away, because most of us bought everything, but it's not looking good, no matter how many times it's being twisted, and I don't think they're listening to us at all. It feels hopeless, they dismiss a lot of it, and if it continues to be like this, then might as well find another game, my exit is Elder Scrolls 6 but thats a long way to go so im just coasting eso a bit
    Edited by Dock01 on July 28, 2025 6:01AM
  • LikiLoki
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    well. time passes and everything changes. I hope that if the worst option is implemented, Microsoft will join the "Stop Killing Games" initiative and leave us a working version.
  • Elsonso
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    LikiLoki wrote: »
    well. time passes and everything changes. I hope that if the worst option is implemented, Microsoft will join the "Stop Killing Games" initiative and leave us a working version.

    I am not expecting any large studio or publisher to join the "Stop Killing Games" initiative.
    Dock01 wrote: »
    Here it is-- the reality of this situation. I don't want this game to go away, because most of us bought everything, but it's not looking good, no matter how many times it's being twisted, and I don't think they're listening to us at all. It feels hopeless, they dismiss a lot of it, and if it continues to be like this, then might as well find another game, my exit is Elder Scrolls 6 but thats a long way to go so im just coasting eso a bit

    I just wish they would sell off the studios rather than closing them or slashing them to the bone.
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  • DenverRalphy
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    Elsonso wrote: »
    LikiLoki wrote: »
    well. time passes and everything changes. I hope that if the worst option is implemented, Microsoft will join the "Stop Killing Games" initiative and leave us a working version.

    I am not expecting any large studio or publisher to join the "Stop Killing Games" initiative.
    Dock01 wrote: »
    Here it is-- the reality of this situation. I don't want this game to go away, because most of us bought everything, but it's not looking good, no matter how many times it's being twisted, and I don't think they're listening to us at all. It feels hopeless, they dismiss a lot of it, and if it continues to be like this, then might as well find another game, my exit is Elder Scrolls 6 but thats a long way to go so im just coasting eso a bit

    I just wish they would sell off the studios rather than closing them or slashing them to the bone.
    Unfortunately that's not really an option. Without any IP included in any sale, there wouldn't be any buyers. And since Microsoft purchased those studios largely for their IP, no chance of that happening.
  • LadyGP
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    dk_dunkirk wrote: »
    LadyGP wrote: »
    Desiato wrote: »

    Blackbird was an internal ZOS pet project that only started to make progress recently, after ESO was set on its new path. This has been leaked previously and we can deduce the decision to end chapters had to happen last year because the content pass lacks new art assets. It is probably why the anniversary tour was cut short.

    They would have made the decision to end chapters independent of outside considerations.

    It was cut short because MS has no sense of flair for the history, tradition and being of the companies incorporated. For the same reason seasons was introduced. It is MS' distribution habit including naming to unify it with their own flavour.

    I'd argue seasons were introduced because they knew they were phasing down on content (and their resources and personel were shifting to other projects), they knew they were slowly transitioning to a more maintenance mode approach, and they knew they had a ton of technical debt built up over the years (how many posts are there where people say stop adding new things and fix the bugs/balance, etc etc).

    Moving to seasons gives them a second to take a breath and do just that. I don't think seasons really had anything to do with Microsoft. Why would it? They make lamost all their money from ESO+ and then the big content drops that they sell for (too much money IMO).

    ESO+, crowns, and crown crates are how ESO is so dang profitable. Everything else is just penies on the bottomline.

    Again with this "ESO is profitable" business, and not just profitable, but "dang" profitable. To my knowledge, all that's ever been said about the company financials is Rich's "$2B" statement, but that was revenue, not profit. We actually have no idea how profitable the game is. It could be losing money, for all we know, and recent cut backs in the scope of content may be a reflection of that. Am I nuts? I've googled this several times. The only comments about how "successful" this game is stem from that single statement, and a back-calculation that it has averaged $15M/mo in revenue since the start. I don't know about you, but $15M/mo doesn't sound like a lot of income for a company the size of ZOS to me. Does anyone have an actual source about actual profits?

    And where do you get your notion that they "make almost all of" their money from ESO+? Where have they ever said that, either? MMO population says ESO has about 65K daily players. If half of them have Plus, that's 33K subscribers for, say, $13/mo, which is roughly $450,000/mo. That's 3 or 4 FTE's. That's covering almost nothing. I would argue that Crown store sales are the bulk of revenue. It certainly feels that way to me, in the way it's promoted.

    Expanding the estimation about full-time employee costs, if there were 600 people at the studio pre-layoffs, averaging, oh, I don't know, $150K burden -- which is probably way too low -- that's $90M/12 =$7.5M per month in salaries alone. There's the building, and legal, and travel, and everything else to consider as well. So now you see my problem with considering that a back-calculated $15M/mo to be significant in terms of profitability.



    Valid point that $2B number is revenue, not straight profit. But from everything I've pieced together, it doesn't look like the game's hemorrhaging cash at all. If anything, the signs scream that it's been a solid moneymaker for years, even with the recent bumps. Why keep pumping out updates for 11 years if it's a money pit? That revenue averages out to about $180-200M a year, or yeah, around $15M a month like you calculated. And it's helped push Microsoft's gaming side to some record highs in 2023 and 2024. The cutbacks, like ditching big chapters for seasons, seem more like Microsoft tweaking things for efficiency than a desperate move to stop losses.

    On the $15M/month not seeming like enough—fair point, it doesn't scream blockbuster at first glance. But MMOs like ESO aren't like cranking out a new Call of Duty every year; they've got lower ongoing costs with stuff like reusable assets and cloud tech keeping things cheap, especially since Microsoft and Azure. That still leaves a decent chunk for profit, and costs have probably dropped even more with those brutal July layoffs—hit up to a third of the team, hundreds gone, including the whole crew of BB. Staff's likely way under 600-700 now, which trims the bills further.

    As for where the money's coming from, I think ESO+ gets shortchanged in your take. That 65K daily players stat is kinda outdated; recent numbers put dailies anywhere from 81K to over 876K, with monthly actives topping 3M and total accounts at 25M+, even hitting 26M back in April 2025. If 30-50% of those daily actives are subbed (pretty standard for MMOs with perks like the crafting bag and free DLC access), you're talking 100K-400K+ subs at ~$13 a pop, raking in $1.3M to $5M+ a month—not just pocket change for a handful of employees. Devs have mentioned revenue flows from subs and the store, probably 30-40% from ESO+ and 50-60% from crowns/crates—it's all linked, not one overshadowing the other. DLCs and chapters spike things, but they're not the everyday breadwinner.
    SeaGtGruff wrote: »
    Desiato wrote: »
    Chrisilis wrote: »
    Hopefully once they figure it out they'll let us know. We shall see.

    They already did. They told us at around the beginning of the year how ESO is changing. They ended the chapter model. We can see the result in the game right now.

    I keep repeating myself because I'm amazed that people can't see what's right in front of them. They didn't just change the name of the annual update for no reason. ESO has entered a new phase.

    It's an 11 year old game, so this kind of thing is to be expected.

    Let's not forget that some people in these forums had been complaining for years about how the annual chapter releases had become formulaic in structure-- every year, there was a new dungeon DLC in Q1, a chapter in Q2, another dungeon DLC in Q3, and a zone DLC concluding the year-long story in Q4. To be sure, there were also people who defended that formula and said they liked the year-long stories. But if I remember correctly, there were even some people posting polls about this topic.

    ZOS responded by announcing that the year-long story formula was going to be changed up by making story arcs spanning multiple years. Naturally, some people reacted negatively to that announcement.

    Also, there had been people complaining for years that there were too few bug fixes. Again, some people suggested dropping one of the quarterly DLCs each year for a release of bug fixes, and even posted polls in these forums about that topic.

    ZOS responded by announcing that the Q3 and Q4 DLCs would focus more on fixing bugs and adding new game systems. It may have been part of the decision to do away with year-long story arcs and do more story arcs that span multiple years-- I'm hazy on the specifics-- but my point is, it was more or less something that people had been suggesting in these forums, and of course some people reacted negatively to it.

    I could go on.

    The card game that a vocal percentage of the playerbase loves to hate on and has said ZOS needs to delete from the game? A response to people in these forums asking ZOS to incorporate Legends into ESO (which I don't think would have worked) or add some kind of "tavern game."

    The first version of the Vengeance test where we had very limited templates of skills and sets to reduce the calculations the server needs to deal with? A response to people in these forums voicing their opinions about how unbalanced PvP is, how ZOS needs to balance PvE and PvP separately, praising other MMOs where PvP and PvE have separate gear sets, etc.

    And etc. (Destructible bridges.) And etc. (Update old zones with new graphics.) And etc. (You get the idea.)

    It seems to me that ZOS has been bending over backwards for years listening to the playerbase and trying to give the people some workable version of what have they been asking for. And whenever ZOS has announced some change that's essentially a response to suggestions or complaints in these forums, somebody starts yelling about "maintenance mode."

    It seems to me like it's tiime for the players to go look in their bathroom mirrors for answers.

    TL;DR - Players will ALWAYS move the goal post - then blame the studio for not listening.
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  • nathamarath
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    Desiato wrote: »

    I've been a pretty huge ZOS critic, and one of my biggest criticisms over the years was the degree to which they have changed the game based on player feedback versus what they had originally marketed -- turning the game from one designed for the audience I am part of -- core gamer -- to one appealing to ultra-casual single player TES fans, especially those who started with Skyrim (which represents the vast majority of TES fans).

    I think they simply did not want to become a TES-themed WoW. MMORPG, the internet itself with its growing users' activities -and when the economy followed online, commercial services- was an astonishing novelty back then, surprising and inspiring everyone: how people do something online not with each other like in chat or videoclip culture but together on something. That feeling fades with the second MMORPG and you sink into the stage of MPOT (many players online together). I am glad, they put single player aspects into the game play early.

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  • SaffronCitrusflower
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    Petoften wrote: »
    IMO, there is an implicit agreement between players and ESO. Many players pay a price for things like subscriptions and chapters, and ESO spends on developing more content and improvement.

    That's been the system for years. Now, the price for chapters and ESO+ have remained the same, but they laid off a third of the company making new content. So players will get a lot less, while paying full price.

    That is coasting on the fact that content already created continues to be useful, while slashing their costs for new content, yet continuing to charge the same as the previous studio size. It seems like a cash grab ripoff that threatens the game.

    How do you think us PvP mains feel. Vengeance just makes it worse.
  • nathamarath
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    Desiato wrote: »
    Only in the ESO forums is TES possibly a valuable IP!

    And AI is the future of content creation, period. There is nothing stopping this train outside of global conflict. It is completely misunderstood by most people. It will not replace human creativity and ingenuity, it will enhance it.

    This kind of misunderstanding exists for every new technological paradigm. There were people who believed the ballista would result in the end of human civilization.

    It's not even inherently dangerous. Do you know what is actually dangerous? Humans. WE are the only thing that makes AI potentially dangerous. But the same goes for a knife or a car or pretty much every technological advancement. I mean, read the news. It's violent and ignorant humans with malicious and selfish intent we should be scared about, regardless of which tools they use.

    Resist technological advancement at your own peril, like the stone chipper who didn't adapt to bronze.

    Advancements use to base on lifting something -idea, process, society, ..- to a higher new level but your argumentation seems to base on a drop-in-favour-of-mentality instead of a transformatory constructive approach.
    give a man a fish and he will be happy for a day. give him a video game and he will be happy for months, maybe even years
  • Maitsukas
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    To those defending AI, I'd first like to see a successful implementation of it in video games first.
    Edited by Maitsukas on July 28, 2025 4:14PM
    PC-EU @maitsukas

    Posting the Infinite Archive and Imperial City Weekly Vendor updates.

    Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.
  • nathamarath
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    ImmortalCX wrote: »
    dk_dunkirk wrote: »
    Desiato wrote: »
    Any notion that ESO is somehow made redundant by the existence of WoW is completely unfounded. They are very different games with different audiences.

    Yes, Warcraft is a significant IP, but TES is also a juggernaut. Neither product is going away.

    Ironically, ZOS has given us signals they are pivoting ESO back to more of an MMO after being a vehicle for TES single player quest content delivered through chapters the previous 7-8 years. But even still, the existing library of chapters will be highly appealing to single player TES fans for many years.

    The Elder Scrolls is still possibly a valuable IP, but if Bethesda fumbles with TES VI as badly as they did with Starfield, then they'll kill the golden goose. I'd love a proper successor to Skyrim, but I'm worried now. I pre-ordered the digital deluxe version of Starfield to get it early, thinking it was going to be Skyrim in space, and refunded it before the official release. And, sure, someone is going to say that they loved Starfield, and still play it 12 hours a day, but the Steam chart numbers don't lie. That game has been a dud. Oblivion Remastered bought the franchise some time, but they'd better have in-game footage of TES VI next year, or I won't believe it will ever see the light of day either.

    Everyone is worried. In fact, I think its almost a forgone conclusion that they will fumble it. Like Starfield, the game will look and play like a ten year old game on release.

    If the majority of development happened before AI, and with the lack of credible information, it points to the game not being on a good path.

    What I would love to see for TES VI, is a completely solo open world like Skyrim, but with group dungeons and ladder competitions as a side game.
    Chrisilis wrote: »
    Why pay 100 people for ten years to develop a new IP when AI can do it in a year? Or six months? For a fraction of a fraction of the cost? The future of gaming is AI and what we're seeing here is the beginning of that. Heck, the future is AI period. Look at GTA6, ten years in development, 1-2 billion spent, and now that it might be close to release new technology has probably rendered parts of it obsolete before it even hits the market.

    What remains to be seen in this context is whether or not the adoption of smart generative technology will be a net positive for us as consumers of ESO content or the death knell of a ten year old game with wonky unreliable servers. It could mean the beginning of a new era of content or it could mean bare bones maintenance mode as we limp towards the finish line. Only time will tell.

    It doesn't work quite like that. I imagine that many of the tools they have been using to develop content have become more automated.

    In old days there would be a map designer and they would place every tree and shrub by hand. And the artists would develop each art asset by hand.

    They could have AI modify and generate new art assests. Have it auto generate a map and pre populate it. Use text prompts to make changes instead of having to do it by hand. Have AI provide all the voices, etc etc etc.

    The point is that the more the tools become automated, the less human resources it will take, and they can spend on more important areas.

    I am excited about AI and the ability for it to automatically model NPC behaviour based on what a PC has done. (All ESO does is occasionally an NPC will say "weren't you the hero who did________"?) I think when they get this trick sorted, old MMOs will seem like static garbage.

    This is a difficult time to deliver any role playing game, knowing that within the next 1-3 years this new technology will enable things that render games released in the 2025-26 timeframe obsolete. IOW, they already see the writing on the wall and know a game that does not leverage AI is a waste of time.

    That's true. AI will direct gaming into guided immersion, abonnements will be expensive, in the US directly deducted from income, and the final step of economy will be done - all areas of life guided. Geez, I hope that at least my idea of a global voluntary and democratic birth control lottery will be taken into account. It will decrease profits but it was useful for the green things, the environments.
    give a man a fish and he will be happy for a day. give him a video game and he will be happy for months, maybe even years
  • Desiato
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    I think they simply did not want to become a TES-themed WoW. MMORPG, the internet itself with its growing users' activities -and when the economy followed online, commercial services- was an astonishing novelty back then, surprising and inspiring everyone: how people do something online not with each other like in chat or videoclip culture but together on something. That feeling fades with the second MMORPG and you sink into the stage of MPOT (many players online together). I am glad, they put single player aspects into the game play early.

    It's more complex than that. You have to understand ESO started development before Skyrim. TES was a popular series among gamers, but was not a household name.

    While they wanted to surpass WoW by making the ultimate MMORPG, its original vision was basically an Oblivion themed WoW with action combat and DAOC/Warhammer Online PVP. It was targeted at the core and hardcore gaming audience that had made Blizzard rich. WoW was the revenue darling of the gaming industry at that point and arguably the entertainment industry as a whole.

    But then Skyrim happened, and as Matt himself has said, it changed everything. It created a new dominant audience by outselling the rest of the series by a large margin in its first month (like 2-3x). Even my non-gamer boomer mother played it. The new audience were not traditional gamers, but a new generation of mainstream gamers that had emerged through the late 2000s.

    Though there was an effort to make ESO more appealing to Skyrim players before launch, it failed and they hated it. And the MMO audience also balked at ESO because it launched unfinished and buggy which they were extremely sensitive to after having endured so many brutal launches (hi anarchy online and vanguard soh).

    At the same time, the sub model was failing industry-wide. So it was then that they pivoted to Skyrim casuals as the main audience.

    Edited by Desiato on July 28, 2025 5:27PM
    spending a year dead for tax reasons
  • Elowen_Starveil
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    LadyGP wrote: »
    dk_dunkirk wrote: »
    LadyGP wrote: »
    Desiato wrote: »

    Blackbird was an internal ZOS pet project that only started to make progress recently, after ESO was set on its new path. This has been leaked previously and we can deduce the decision to end chapters had to happen last year because the content pass lacks new art assets. It is probably why the anniversary tour was cut short.

    They would have made the decision to end chapters independent of outside considerations.

    It was cut short because MS has no sense of flair for the history, tradition and being of the companies incorporated. For the same reason seasons was introduced. It is MS' distribution habit including naming to unify it with their own flavour.

    I'd argue seasons were introduced because they knew they were phasing down on content (and their resources and personel were shifting to other projects), they knew they were slowly transitioning to a more maintenance mode approach, and they knew they had a ton of technical debt built up over the years (how many posts are there where people say stop adding new things and fix the bugs/balance, etc etc).

    Moving to seasons gives them a second to take a breath and do just that. I don't think seasons really had anything to do with Microsoft. Why would it? They make lamost all their money from ESO+ and then the big content drops that they sell for (too much money IMO).

    ESO+, crowns, and crown crates are how ESO is so dang profitable. Everything else is just penies on the bottomline.

    Again with this "ESO is profitable" business, and not just profitable, but "dang" profitable. To my knowledge, all that's ever been said about the company financials is Rich's "$2B" statement, but that was revenue, not profit. We actually have no idea how profitable the game is. It could be losing money, for all we know, and recent cut backs in the scope of content may be a reflection of that. Am I nuts? I've googled this several times. The only comments about how "successful" this game is stem from that single statement, and a back-calculation that it has averaged $15M/mo in revenue since the start. I don't know about you, but $15M/mo doesn't sound like a lot of income for a company the size of ZOS to me. Does anyone have an actual source about actual profits?

    And where do you get your notion that they "make almost all of" their money from ESO+? Where have they ever said that, either? MMO population says ESO has about 65K daily players. If half of them have Plus, that's 33K subscribers for, say, $13/mo, which is roughly $450,000/mo. That's 3 or 4 FTE's. That's covering almost nothing. I would argue that Crown store sales are the bulk of revenue. It certainly feels that way to me, in the way it's promoted.

    Expanding the estimation about full-time employee costs, if there were 600 people at the studio pre-layoffs, averaging, oh, I don't know, $150K burden -- which is probably way too low -- that's $90M/12 =$7.5M per month in salaries alone. There's the building, and legal, and travel, and everything else to consider as well. So now you see my problem with considering that a back-calculated $15M/mo to be significant in terms of profitability.



    Valid point that $2B number is revenue, not straight profit. But from everything I've pieced together, it doesn't look like the game's hemorrhaging cash at all. If anything, the signs scream that it's been a solid moneymaker for years, even with the recent bumps. Why keep pumping out updates for 11 years if it's a money pit? That revenue averages out to about $180-200M a year, or yeah, around $15M a month like you calculated. And it's helped push Microsoft's gaming side to some record highs in 2023 and 2024. The cutbacks, like ditching big chapters for seasons, seem more like Microsoft tweaking things for efficiency than a desperate move to stop losses.

    On the $15M/month not seeming like enough—fair point, it doesn't scream blockbuster at first glance. But MMOs like ESO aren't like cranking out a new Call of Duty every year; they've got lower ongoing costs with stuff like reusable assets and cloud tech keeping things cheap, especially since Microsoft and Azure. That still leaves a decent chunk for profit, and costs have probably dropped even more with those brutal July layoffs—hit up to a third of the team, hundreds gone, including the whole crew of BB. Staff's likely way under 600-700 now, which trims the bills further.

    As for where the money's coming from, I think ESO+ gets shortchanged in your take. That 65K daily players stat is kinda outdated; recent numbers put dailies anywhere from 81K to over 876K, with monthly actives topping 3M and total accounts at 25M+, even hitting 26M back in April 2025. If 30-50% of those daily actives are subbed (pretty standard for MMOs with perks like the crafting bag and free DLC access), you're talking 100K-400K+ subs at ~$13 a pop, raking in $1.3M to $5M+ a month—not just pocket change for a handful of employees. Devs have mentioned revenue flows from subs and the store, probably 30-40% from ESO+ and 50-60% from crowns/crates—it's all linked, not one overshadowing the other. DLCs and chapters spike things, but they're not the everyday breadwinner.
    SeaGtGruff wrote: »
    Desiato wrote: »
    Chrisilis wrote: »
    Hopefully once they figure it out they'll let us know. We shall see.

    They already did. They told us at around the beginning of the year how ESO is changing. They ended the chapter model. We can see the result in the game right now.

    I keep repeating myself because I'm amazed that people can't see what's right in front of them. They didn't just change the name of the annual update for no reason. ESO has entered a new phase.

    It's an 11 year old game, so this kind of thing is to be expected.

    Let's not forget that some people in these forums had been complaining for years about how the annual chapter releases had become formulaic in structure-- every year, there was a new dungeon DLC in Q1, a chapter in Q2, another dungeon DLC in Q3, and a zone DLC concluding the year-long story in Q4. To be sure, there were also people who defended that formula and said they liked the year-long stories. But if I remember correctly, there were even some people posting polls about this topic.

    ZOS responded by announcing that the year-long story formula was going to be changed up by making story arcs spanning multiple years. Naturally, some people reacted negatively to that announcement.

    Also, there had been people complaining for years that there were too few bug fixes. Again, some people suggested dropping one of the quarterly DLCs each year for a release of bug fixes, and even posted polls in these forums about that topic.

    ZOS responded by announcing that the Q3 and Q4 DLCs would focus more on fixing bugs and adding new game systems. It may have been part of the decision to do away with year-long story arcs and do more story arcs that span multiple years-- I'm hazy on the specifics-- but my point is, it was more or less something that people had been suggesting in these forums, and of course some people reacted negatively to it.

    I could go on.

    The card game that a vocal percentage of the playerbase loves to hate on and has said ZOS needs to delete from the game? A response to people in these forums asking ZOS to incorporate Legends into ESO (which I don't think would have worked) or add some kind of "tavern game."

    The first version of the Vengeance test where we had very limited templates of skills and sets to reduce the calculations the server needs to deal with? A response to people in these forums voicing their opinions about how unbalanced PvP is, how ZOS needs to balance PvE and PvP separately, praising other MMOs where PvP and PvE have separate gear sets, etc.

    And etc. (Destructible bridges.) And etc. (Update old zones with new graphics.) And etc. (You get the idea.)

    It seems to me that ZOS has been bending over backwards for years listening to the playerbase and trying to give the people some workable version of what have they been asking for. And whenever ZOS has announced some change that's essentially a response to suggestions or complaints in these forums, somebody starts yelling about "maintenance mode."

    It seems to me like it's tiime for the players to go look in their bathroom mirrors for answers.

    TL;DR - Players will ALWAYS move the goal post - then blame the studio for not listening.

    Well, regardless of the player count estimates, or what anyone (including me) thinks that might translate to in terms of revenue, the profitability of the studio can be inferred from what's just happened. ESO had been making enough money to support making a second MMO, and now it's not. And not only have they cut the other team entirely, but they've also made cuts to the ESO team as well. There's no other way to say it: these moves are precisely indicative of how profitable the game currently is. The bottom line is that Microsoft has scaled the studio to the profit margin they want them at, whatever that is. And if we thought that the content was thinning out before, well, buckle up.
    Edited by Elowen_Starveil on July 28, 2025 4:56PM
  • Desiato
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    dk_dunkirk wrote: »
    ESO had been making enough money to support making a second MMO, and now it's not. And not only have they cut the other team entirely, but they've also made cuts to the ESO team as well.

    This isn't an accurate way of looking at it because ZOS has always been a subsidiary of a larger entity. First Zenimax Media, and now Microsoft Gaming. ESO's profits are Microsoft profits, not ZOS profits.

    So the development of a new project entirely rests on its merits, and has nothing to do with ESO itself outside of the track record of the studio -- in this case, mainly the management. Ultimately, the funding would have come from the parent company.

    My understanding is that Blackbird was mostly staffed by ex-Arkane developers who had joined ZOS to help with Gold Road. Arkane was a Zenimax studio that was shut down in 2024 which was probably the ultimate consequence of Redfall's poor performance.

    So the premise that Blackbird was cancelled because ESO wasn't earning enough money would almost definitely be false.

    As an aside, I also want to add that Dishonored (by Arkane) is legendary among gamers and is truly special at every level. It's really interesting in that its challenges can be completed in a variety of ways with a variety of outcomes. I recall it being an incredible experience.

    Edited by Desiato on July 28, 2025 6:51PM
    spending a year dead for tax reasons
  • Rohamad_Ali
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    So very sad.
  • Vaqual
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    I'd just be happy if the money I pay for ESO is predominantly used to maintain and develop ESO.

    I get that the studio may want to evolve or diversify its assets, but they better be aware that the ESO revenue stream is tied to ESOs performance. If they have to split manpower or budgets for tight spots in new projects or for economic reasons, they may end up damaging two games (doesn't matter if the studio or corporate decides that). I have exactly 0 interest in undisclosed games and many of the recent mega flops could probably have been averted by showcasing and listening to feedback in an open minded way. What good is all the secrecy if you end up with a flop regardless of your competitors.
    If you run an MMO, every year and every patch is part of your sales pitch for the coming years. Changes and even just the amount of care that the studio demonstrates reflect on the games reputation.
    In 20 years from now, what will truly be an asset for the company? 1-2 games with decades worth of development and nearly unrivaled depth of content or 10 dead games with 8 concurrent players each?
    Whatever is going on behind the curtains with the companies economics and politics is none of my business and beyond my judgement, especially if no substantial and unbiased information is disclosed. I can only state that I am interested in ESOs continued wellbeing, as an ESO customer - and not as a ZOS customer or as a Microsoft customer.
  • Elowen_Starveil
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    Desiato wrote: »
    dk_dunkirk wrote: »
    ESO had been making enough money to support making a second MMO, and now it's not. And not only have they cut the other team entirely, but they've also made cuts to the ESO team as well.

    This isn't an accurate way of looking at it because ZOS has always been a subsidiary of a larger entity. First Zenimax Media, and now Microsoft Gaming. ESO's profits are Microsoft profits, not ZOS profits.

    So the development of a new project entirely rests on its merits, and has nothing to do with ESO itself outside of the track record of the studio -- in this case, mainly the management. Ultimately, the funding would have come from the parent company.

    My understanding is that Blackbird was mostly staffed by ex-Arkane developers who had joined ZOS to help with Gold Road. Arkane was a Zenimax studio that was shut down in 2024 which was probably the ultimate consequence of Redfall's poor performance.

    So the premise that Blackbird was cancelled because ESO wasn't earning enough money would almost definitely be false.

    As an aside, I also want to add that Dishonored is a legendary game among gamers and is truly special at every level. It's really interesting in that its challenges can be completed in a variety of ways with a variety of outcomes. I recall it being an incredible experience.

    I finally bought Dishonored after hearing so much hype, and quit playing it because the "play it my way" wasn't working. It was nothing but frustrating to me. The same fingerprints are all over Deathloop, which I finally read a guide for, and forced myself to finish. I digress, but, clearly, your mileage may vary. Terms and conditions apply. Offer void where prohibited. Et cetera. Et alia.

    If you're arguing that Blackbird wasn't cancelled because of funding -- that Microsoft was funding it and they have all the money in the world -- then the only thing left to conclude is that Microsoft thought it wasn't going to make the return they needed for their money. That's a more disappointing conclusion, but that's what's left. You can say Dishonored was a legendary game, and imply that Blackbird was going to be super great because it was the same people, but so was Skyrim, and look what we got with Starfield.

    Your explanation is nice and all, but does absolutely nothing to change the simple fact that Microsoft reconfigured the staffing of the studio in a way that reflects the revenue they generate now, and which Microsoft expects them to generate in the future with the resources they have left. Right? Is this not the bottom line? I'm not clear how your clarification changes anything about this result, or the implications it has on future content and updates to ESO.
  • Desiato
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    dk_dunkirk wrote: »
    You can say Dishonored was a legendary game, and imply that Blackbird was going to be super great because it was the same people,

    That's not what I was saying at all. With all my mentions of Arkane, I thought I would mention their critical triumph.

    And yes, of course, if Microsoft thought Blackbird was worth developing, they would have continued to fund it, regardless of how much ESO was earning. Likewise, they Blackbird had nothing to do with reductions of ESO's team. But IMO ZOS pushed so hard for Blackbird to help avoid or mitigate layoffs they knew were on the horizon -- they would have known because the decision not to release a traditional chapter this year would have been made last year. ESO was going to change this year, regardless of the recent changes at Microsoft gaming.

    As for the TES IP, it is undeniably valuable and will remain undeniably valuable, even if TES6 is a flop -- which is unlikely because there will be a supreme effort to avoid that. Every studio needs to perform well, so perhaps there is pressure on Bethesda, but TES itself will have many chances, barring a societal upheaval. The series has become a cultural phenom spanning multiple generations and cultures around the world.

    Edited by Desiato on July 28, 2025 7:25PM
    spending a year dead for tax reasons
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