they do Hotfixes, but not everything is able to be hotfixed however easy some bugs may seem to fix.

Like my issue (just as an example) is a Delve Boss in Auridon not spawning. Making it unclearable for the month and a half I've been playing this game.

This is not a great look for your first zone.

Not everything can be fixed without a server restart. They've hotfixed some things in the past. Other things that needed to be addressed immediately needed the servers taken down, so some types of bugs just can't be patched to live.

I think they now classify a "hot fix" as something they can fix on the server without taking the server down. They do this from time to time, and I believe they have done it fairly recently.

They also have a type of urgent server side fix that they can do if they take the server down, but that is going to be hours of down time. There is no client patch when they do that.

Other than that, and especially for the client, fixes take a long long time. Weeks.

Korashy wrote: »

Elsonso wrote: »

I think they now classify a "hot fix" as something they can fix on the server without taking the server down. They do this from time to time, and I believe they have done it fairly recently.

They also have a type of urgent server side fix that they can do if they take the server down, but that is going to be hours of down time. There is no client patch when they do that.

Other than that, and especially for the client, fixes take a long long time. Weeks.

I mean the server was just down, it was down last week. And they didn't make any fixes. I was expecting hotfixes both times, but I guess they don't do that here.

Neither downtime was for client updates. Last week was for quarterly backend maintenance (no patch notes needed nothing was changed) and today was to turn on the Vengeance campaigns.

sarahthes wrote: »

Korashy wrote: »

Elsonso wrote: »

I think they now classify a "hot fix" as something they can fix on the server without taking the server down. They do this from time to time, and I believe they have done it fairly recently.

They also have a type of urgent server side fix that they can do if they take the server down, but that is going to be hours of down time. There is no client patch when they do that.

Other than that, and especially for the client, fixes take a long long time. Weeks.

I mean the server was just down, it was down last week. And they didn't make any fixes. I was expecting hotfixes both times, but I guess they don't do that here.

Neither downtime was for client updates. Last week was for quarterly backend maintenance (no patch notes needed nothing was changed) and today was to turn on the Vengeance campaigns.

Server is already down, push out some hotfixes.

Korashy wrote: »

sarahthes wrote: »

Korashy wrote: »

Elsonso wrote: »

I think they now classify a "hot fix" as something they can fix on the server without taking the server down. They do this from time to time, and I believe they have done it fairly recently.

They also have a type of urgent server side fix that they can do if they take the server down, but that is going to be hours of down time. There is no client patch when they do that.

Other than that, and especially for the client, fixes take a long long time. Weeks.

I mean the server was just down, it was down last week. And they didn't make any fixes. I was expecting hotfixes both times, but I guess they don't do that here.

Neither downtime was for client updates. Last week was for quarterly backend maintenance (no patch notes needed nothing was changed) and today was to turn on the Vengeance campaigns.

Server is already down, push out some hotfixes.

For whatever reason ESO doesn't work this way. And as others have said what may seem like a straightforward issue may not be, especially as ESO seems to be pushing the limits of the underlying engine it was built upon. In order to just "push out some hotfixes" they need first to identify what the fix needs to be, code it, and, indeed, to prioritise it among other issues.