My ticket get no answer for almost 10days...

chongguang · June 2

HI
Dont know why would this happen , but it is true that my ticket got no answer since May 21, even it is escalating to a specialized team.
Can I got answer soon?

ZOS_Phoenix · June 2

@chongguang

Could you provide your ticket number here so that we can check on its status for you?

chongguang · June 2

ZOS_Phoenix wrote: »

@chongguang

Could you provide your ticket number here so that we can check on its status for you?

Its 250521-001890

chongguang · June 2

@ZOS_Phoenix it is 250521-001890 I believe.
Thanks

ZOS_Phoenix · June 2

@chongguang

I have sent you a private message regarding your ticket.

ZOS_Hadeostry · June 2

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's account related.