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Tales of Tribute broken on PSNA

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Amandakill420
Amandakill420
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When I queue for Tales of tribute, then accept the ready check and the game starts, instead of a patron selection screen I get just a black screen. The timer counts down but I can't select anything. Then the game ends. Says I lost. And I get the deserter penalty.
Are y'all aware of this? And if so, is there a timeline for a fix?
  • SeaGtGruff
    SeaGtGruff
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    Yes, it has been reported on PC. If you exit out of the game completely (not just back out to character selection), and restart the game, it usually "fixes" it. You can also go to Collections before starting a match to see if your Tales of Tribute patrons are displayed; if they are gone, then that's when you get the bug. So check your patrons, exit/restart the game if they're missing, and then try again.

    No idea when a fix will be released.
    I've fought mudcrabs more fearsome than me!
  • Lovenest
    Lovenest
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    This is also happening on the EU server.
  • Maddjuju
    Maddjuju
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    This is listed in the Known Issues of the patch notes.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    We have this as a known issue for both Xbox and PlayStation. This will be resolved in a future incremental.
    ZOS_Kevin wrote: »
    known_issues.jpg
    • Tales of Tribute currently has a chance of a UI error occurring when selecting Patrons.
      • We have been able to reproduce the issue and have a bug in for this. This will be resolved in a future incremental patch. Currently a work-around is to restart the game client and load back in-game with a few characters. Our testing has shown Patrons reappear after that process.

    Edited by ZOS_Kevin on March 28, 2025 3:04PM
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Lovenest
    Lovenest
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    ZOS_Kevin wrote: »
    We have this as a known issue for both Xbox and PlayStation. This will be resolved in a future incremental.
    ZOS_Kevin wrote: »
    known_issues.jpg
    • Tales of Tribute currently has a chance of a UI error occurring when selecting Patrons.
      • We have been able to reproduce the issue and have a bug in for this. This will be resolved in a future incremental patch. Currently a work-around is to restart the game client and load back in-game with a few characters. Our testing has shown Patrons reappear after that process.

    I have tried this and doesn't work every time. It is just making me lose the game with a timer and horrible ranking.
  • Amandakill420
    Amandakill420
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    ZOS_Kevin wrote: »
    We have this as a known issue for both Xbox and PlayStation. This will be resolved in a future incremental.
    ZOS_Kevin wrote: »
    known_issues.jpg
    • Tales of Tribute currently has a chance of a UI error occurring when selecting Patrons.
      • We have been able to reproduce the issue and have a bug in for this. This will be resolved in a future incremental patch. Currently a work-around is to restart the game client and load back in-game with a few characters. Our testing has shown Patrons reappear after that process.

    Edit... it seems that checking if you can see Patrons in collections is a good way to not lose a match but this is still a huge pain.

    Original...
    As Lovenest said, it isn't a consistent fix. I still have to lose a match and get the penalty just to find out if it worked.
    Edited by Amandakill420 on March 30, 2025 5:30AM
  • Maddjuju
    Maddjuju
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    When this was happening on PC, one tip was to check if you can see your decks show in Collections prior to trying to start a match. If not, restart the game.
  • Amandakill420
    Amandakill420
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    I can now confirm that checking if you can see your Patrons in the Collections menu then it'll work, but if you can't then you need to close app and restart it.
  • Vajax
    Vajax
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    I am not sure if this is connected to the same problem but I cannot even acquire upgraded cards from clues. Every time I attempt to acquire it, I get a UI error (678693E0).
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