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• NA megaservers for patch maintenance – June 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – June 29, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
I can't enter the game. PC-EU
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abkam✭✭✭ZOS_JessicaFolsom wrote: »@abkam could you try completely restarting your game client, log back in, and try again to see if it fixes the issue?
I deleted the Elder Scrolls Online folder in my Documents, and everything is working fine now.
Maybe there was some incompatibility with an addon? Not sure... I'll try to figure it out and update my post.
@DestroyerPewnack
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ZOS_JessicaFolsomCommunity ManagerI deleted the Elder Scrolls Online folder in my Documents, and everything is working fine now.
Maybe there was some incompatibility with an addon? Not sure... I'll try to figure it out and update my post.
Thanks for letting us know! It's possible - sometimes we do see issues with addons on launch day. What folder did you delete? The addons one?0 -
abkam✭✭✭ZOS_JessicaFolsom wrote: »I deleted the Elder Scrolls Online folder in my Documents, and everything is working fine now.
Maybe there was some incompatibility with an addon? Not sure... I'll try to figure it out and update my post.
Thanks for letting us know! It's possible - sometimes we do see issues with addons on launch day. What folder did you delete? The addons one?
I deleted the Elder Scrolls Online folder in my Documents because I thought it was the best way to check if the problem was with the game or my side.
I deleted the entire folder, and now everything is working fine! (without mods)Edited by abkam on March 10, 2025 12:18PM0 -
ZOS_JessicaFolsomCommunity ManagerI deleted the Elder Scrolls Online folder in my Documents because I thought it was the best way to check if the problem was with the game or my side.
I deleted the entire folder, and now everything is working fine!
Okay that's good. One of our Engineers noted that your user settings file is in that folder, too, so it also could have been something with those. We're glad that worked for you!0 -
ZOS_IcymodGreetings,
This thread has been moved to the PC Technical Support section, as it is better suited there.
The Elder Scrolls Online Team0