Hi all, we are investigating this. We have teams taking a look to see what is going on.
Does anyone get a blank backdrop screen that hangs after closing the failed lobby message? When I close it I see this ..
I re-installed the game, no luck. Thinking it was my computer that suffered damage from the game crashing me in Grey Host near Drake Keep, I ran the following ..
SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
chkdsk C: /f /r /x
My computer checks out fine.
It might not only be the F5 load balancers and login portal, but I'm guessing some of our accounts suffered damage on the backend (DB). I could be wrong. It was a hard crash and was wondering if anyone else suffered the same.
Does anyone get a blank backdrop screen that hangs after closing the failed lobby message? When I close it I see this ..
I re-installed the game, no luck. Thinking it was my computer that suffered damage from the game crashing me in Grey Host near Drake Keep, I ran the following ..
SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
chkdsk C: /f /r /x
My computer checks out fine.
It might not only be the F5 load balancers and login portal, but I'm guessing some of our accounts suffered damage on the backend (DB). I could be wrong. It was a hard crash and was wondering if anyone else suffered the same.
I tried logging for the first time tonight and after the failed login attempt I just see the gold road backdrop. Have to alt f4 to close the game.
A couple of months ago I used to have a black screen whenever I closed the game, and that same message popped up after the game finally closed, but there was nothing ever wrong with my game afterwards. It's just the game failing to close properly and the application crashes.