About that maintenance window...

  • DenverRalphy
    DenverRalphy
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    Mad_Catz wrote: »
    Well that's me locked out of the daily login reward and seals of endevour.
    Let's hope they compensate us for that (again).

    Compensating?
    Last time some people asked for compensating, but other players, those who wanted to look good for ZOS, said that compensations were useless and that there was no need for them. End result: we got nothing, not even 1 gold. I assume it will be the same this time. In another game I play, for a few hours of maintenance they give out currency chests....

    What do you mean we got nothing??? I forgot what the reward was on the first day in January (it was good, though)...but the second day... it was "FIVE" 150% XP scrolls! Those are VERY valuable - especially if you're working on leveling-up something specific, such as... "scrying"! Those first 2 days of rewards in January "were" the compensation for the problems in December. You might check into it before you say they never give us anything!!

    That compensation was given because the downtime was completely unexpected and happened during an event. This time 'round, the downtime was intentionally scheduled outside of any event for just such a possiblity. The ToS notifies the user of the possiblity of downtimes for scheduled maintenance.

  • sbam66
    sbam66
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    Annoyed. But it’s a wake up call that I probably shouldn’t be annoyed with a game being down
  • tom6143346
    tom6143346
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    Alastrine wrote: »
    For me.. I'd love to be able to play this afternoon but hey...

    Servers are down, they have stuff that needs doing with them. End of story. I have other things I can do :smile: (and probably should be, for some of them).

    This kind of thing has never gotten under my skin, been playing since the beginning.

    And no, I don't feel entitled to anything, all good here. These types of things go with the territory, life goes on.

    There are complaints when things aren't fixed / updated / maintained and there are complaints when they then do them.. can't have it all ways and no matter what time is picked someone won't be happy and will gripe.

    People say the daily rewards aren't that great and aren't worth it most of the time - then get all bent out of shape when they think they might miss one of them for maintenance... and then want more free stuff for compensation for not getting the thing they felt wasn't worth getting. Seriously...

    People are often angry bc of long downtimes every now and then and yet most of the times nothing is fixed or even worse then before ( at least sometimes ) And yes some people say they don’t need the daily rewards but not all .
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    ZOS_Kevin wrote: »
    Huh. So, we're up to 20 hours now, with no real promise that it won't be longer. Neat!

    How? What broke?

    Nothing is broken. The team is working on some upgrades, and it is taking longer than anticipated. We updated the main maintenance thread as soon as we heard from the team working on the upgrade about what the new time window would be.

    I appreciate the response and the effort, but, there's no way to make that sound good and that assumes that the new estimate's sound.
  • ec250
    ec250
    Post maint:
    - There will be CTDs in abundance
    - The combat bug will still be present
    - There will be continued lag primetime Cyro

    Nothing to see here people, move along...
  • StihlReign
    StihlReign
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    mmm....upgrades. Sounds nice.

    What are the upgrades? Can we have a few more details?
    "O divine art of subtlety and secrecy!

    Through you we learn to be invisible, through you inaudible; and hence we can hold the enemy’s fate in our hands.” – Ch. VI, v. 8-9. — Master Sun Tzu

    "You haven't beaten me you've sacrificed sure footing for a killing stroke." — Ra's al Ghul

    He who is prudent and lies in wait for an enemy who is not, will be victorious — Master Sun Tzu

    LoS
  • majulook
    majulook
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    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?
    Si vis pacem, para bellum
  • Belegnole
    Belegnole
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    majulook wrote: »
    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?

    I'm in...
  • NeoniKa
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    I'm confused with the time. Wasn't 8:00PM EST like two hours ago in most European countries?
  • Michae
    Michae
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    majulook wrote: »
    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?

    I'll wager my most prized possession... a potato!
    "I bear the cruel weight of certainty. Total, absolute, relentless certainty. People rarely comprehend the luxury of doubt... the freedom that comes with indecision. I envy you."
    Sotha Sil

    @Michae PC/EU
  • Belegnole
    Belegnole
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    Michae wrote: »
    majulook wrote: »
    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?

    I'll wager my most prized possession... a potato!

    Sorry, not betting my computer...

    I'll bet what I've lost in subscription money. Umm, that's about 50¢.
  • RoseVex
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    NeoniKa wrote: »
    I'm confused with the time. Wasn't 8:00PM EST like two hours ago in most European countries?

    EST is eastern standard time in the USA, the UK equivalent to 8pm EST is 1AM
    Edited by RoseVex on February 5, 2025 10:11PM
    She who is only a little thing at the first, but thereafter grows until she strides on the earth with her head striking heaven.

    Sovali - AD Dunmer DK tank
    Vinicia - DC warden tank
    Viratha - AD Altmer sorcerer DPS
    Melicine - Breton templar healer
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    Belegnole wrote: »
    majulook wrote: »
    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?

    I'm in...

    As am I - if the first estimate was off by 8 hours for a 12-hour task, there's a non-zero chance that the second estimate is also off.
  • MeowMeow808
    MeowMeow808
    Soul Shriven
    majulook wrote: »
    So who's taking bets on if it is live or not at 8:00PM EST (February 6, 1:00 UTC) ?

    Voting for midnight EST. Y'know, to compensate for a "thorough" update.
  • barney2525
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    actually 5:00 UTC is when they announce the next extension

    :D

  • zenonuk
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    ZOS_Kevin wrote: »
    Huh. So, we're up to 20 hours now, with no real promise that it won't be longer. Neat!

    How? What broke?

    Nothing is broken. The team is working on some upgrades, and it is taking longer than anticipated. We updated the main maintenance thread as soon as we heard from the team working on the upgrade about what the new time window would be.

    I appreciate the response and the effort, but, there's no way to make that sound good and that assumes that the new estimate's sound.


    To be fair to ZOS (and in the interests of transparency, I work in IT) I feel their response (as a comms team) is reasonable. It's uncountable the number of times I've been asked for an estimate of DB optimisation activity (or something similar) and had no idea how long it's going to take... (you all know that Microsoft progress bar... 5 mins to 90%, back to 80%, and then an hour on 95%... you get my point). We also really should keep in mind this game is 10 years old, running on a design/software/data architecture that is rooted in that original design from 10 years ago.. which, yes, they're changing/improving/fixing it slowly.. but still exhibits issues from those original roots. All will be fine, not ideal, but fine.


  • LootAllTheStuff
    LootAllTheStuff
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    Despite seeing a maintenance notice at the main screen, I am now in and playing (XB-NA). And I just got home from an extended day at work, so good timing for that.
  • YORKSHIRE76
    YORKSHIRE76
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    Xbox eu is up
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    Well, it's 1:06 UTC, and still getting the "unavailable" popup when the launcher starts. Let's click "Play"... and I'm in!

    So, mixed signals, but it's time to play!
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Just posting our update now that all realms are open.
    ZOS_Kevin wrote: »
    Hi Everyone. Wanted to provide an update that maintenance for the game megaservers has concluded. Thank you for your patience while we worked through some delays that were outside of our control that led to the extension our originally planned maintenance window for today. All live game servers are now back online and open to players, and the newest Golden Pursuit "Love Calls in Tamriel" is now active. We will publish the information article for this Golden Pursuit tomorrow morning. Please note that maintenance is still ongoing for the ESO store and account management system on elderscrollsonline.com. Thanks again for your patience!
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Four_Fingers
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    Thanks Kevin, although I am still waiting to see how my new ESO Linux install performs, stuck at activating, need the AMS up. :)
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