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Unclaimed gift question

metheglyn
metheglyn
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I sent someone a gift via the crown store, they didn't claim it within the 14 day window, and now the expiration timer is at 0:00 hours but the gift is not showing up in the "returned" category (which I thought automatically happened if a gift wasn't claimed).

Is there any way to resolve this on my end? Or do I need to submit a ticket?

  • wisewolfgirl
    Oh I recently had that issue. The person who you sent to will need to log on and check gifts and you will have option to send back to them after relogging.
    Isodicentric chromosome 15 is rare & I was born with it. It might not look like I have a disability, but it was discovered from a blood test in my childhood. Please have patience with me.
  • metheglyn
    metheglyn
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    Hmm, well hopefully they'll log on at some point. This isn't a person I know--it was someone from the annual gift exchange thread. I've never experienced a person posting in that and then not claiming a gift, so we'll see what happens next.

    Thanks for the information!
    Edited by metheglyn on December 18, 2024 1:15AM
  • Kyip
    Kyip
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    I have a few gifts that have been stuck like that for years.
  • metheglyn
    metheglyn
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    Years? Yikes! That's discouraging.

    Oh well, I put in a ticket. Maybe something will happen.
  • metheglyn
    metheglyn
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    Funnily enough, when I logged in this morning, the unclaimed gift was returned to me. No clue what happened to resolve the matter, but at least it is resolved.
  • obnewnt
    obnewnt
    Soul Shriven
    This is sad news, and we hope to resolve this issue as soon as possible
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