Is there another method to contact support?

zoegrey · November 2024

I put in a support ticket 3 day ago for a simple matter. In fact just 2 weeks ago support sorted it out for me within 24 hours. However this time I am not getting even an auto-response and as you all know the High Isle event has started and this issue has an effect on my playability.

So is there another way to contact anyone to help me out? Thank you in advance for any replies.

ZOS_Kevin · November 2024

Passed the ticket to customer service. Will follow up with you once they get back to me. Since it's toward the close of business for today, there might be a delay. But once I get info, I can pass it along.

ZOS_Kevin · November 2024

Hey @zoegrey. Do you have a ticket number. We can pass that along to customer service to make sure it is in the right place.

zoegrey · November 2024

Hi @ZOS_Kevin thank you for the quick reply.
My ticket reference number is 241119-002971.
Appreciated! zoegrey

ZOS_Phoenix · November 2024

@zoegrey

I have sent you a private message regarding your ticket.

zoegrey · November 2024

Thank you very much again @ZOS_Kevin
Have a great weekend!

ZOS_Kevin · November 2024

Awesome, glad you got things cleared up! You have a great weekend as well!

The Elder Scrolls Online

Is there another method to contact support?

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