kasain wrote: »

Solyad wrote: »

I am in a very large, multi-game guild and we've already lost over 50% of the people that pre-purchased for early access and access to the Imperials. These aren't average, casual players and their attention/subs have already been lost. I'd hate to see this go the way of SWToR, but it sure is starting to look that way.

If they don't knock the ball out of the park with 1.1, this one will end up on the scrap heap of blown MMO opportunities along with AoC, Aion, and the aformentioned SWToR. Good luck Bethesda.

Aion lasted for years. At least a year maybe two as pay to play, and it is still free to play and successful at that now. This game may not last one year P2P subscribe. It be very sad if they cancel the console version.

Aion turned to *** when the fortresses were locked for 2-3 months. That is when the exodus began. I'm glad people are still enjoying the content because it had a lot of potential, but that fortress bug did it for most of us.

Solyad wrote: »

Victor74 wrote: »

Solyad wrote: »

I am in a very large, multi-game guild and we've already lost over 50% of the people that pre-purchased for early access and access to the Imperials. These aren't average, casual players and their attention/subs have already been lost. I'd hate to see this go the way of SWToR, but it sure is starting to look that way.

If they don't knock the ball out of the park with 1.1, this one will end up on the scrap heap of blown MMO opportunities along with AoC, Aion, and the aformentioned SWToR. Good luck Bethesda.

Thank god I don't change MMO's like I change my underwear......

Sorry, people's free time is too important to waste on failed games.

You people... not people's. You and I are very different. We disagree that this is a failed game for one. Why have you lost 50% of your guild in the first month? Honestly why.... be honest.... cause they were just here for the free month right? Mom bought the game so who cares about it right? Come on man. All the drama queens on here that act like every problem they have is the end of the world make me want to puke.

It is taking longer than usual.

I have spent this time eating a proper english breakfast, reading the Numenera core rulebook by monty cook, and chatting on the boards. So far it has been a lovely morning/afternoon.

Remember, keep calm and carry on.

GeneralVice wrote: »

The "poor" excuse of how hard something is to fix and the dev fan boys regurgitating what they think is politically correct -- is getting old -- Poor communication regardless of intent is still poor communication.

Maintenance "slightly longer" does not fall in the over 50% longer than usual category and as such should be communicated to us as why or in fact it will take longer. For me it is not so much that it is taking longer, it is that no one can find the time to just update us on where they are at in the process with reasonable frequency. For a paying customer, I do not think I am expecting too much here. For the all the people who are spouting about patience and calling rightly frustrated customers childish, naïve, and whatever else comes to their mind -- I feel is out of line. I would wager if the saints of patience did not receive their paycheck for a couple days, or there internet was down for twice as long as expected, or the maintenance guy who was supposed to fix their refrigerator between 1-4 pm and not only did not show up by 4pm but more importantly, did not call, the attitude would change.

In my opinion, someone posting from staff an update is not that much to ask and would make people feel like the staff actually cares that people are frustrated. Typing an update every couple hours is probably not very expensive PR for the benefit it brings

This x100

Victor74 wrote: »

Solyad wrote: »

Victor74 wrote: »

Solyad wrote: »

I am in a very large, multi-game guild and we've already lost over 50% of the people that pre-purchased for early access and access to the Imperials. These aren't average, casual players and their attention/subs have already been lost. I'd hate to see this go the way of SWToR, but it sure is starting to look that way.

If they don't knock the ball out of the park with 1.1, this one will end up on the scrap heap of blown MMO opportunities along with AoC, Aion, and the aformentioned SWToR. Good luck Bethesda.

Thank god I don't change MMO's like I change my underwear......

Sorry, people's free time is too important to waste on failed games.

You people... not people's. You and I are very different. We disagree that this is a failed game for one. Why have you lost 50% of your guild in the first month? Honestly why.... be honest.... cause they were just here for the free month right? Mom bought the game so who cares about it right? Come on man. All the drama queens on here that act like every problem they have is the end of the world make me want to puke.

Most of the people I'm talking about haven't had the moms buy their games for the past 20 years. If they were just in it for the free month, why did they pay the premium for the CE and Imperial editions? I never claimed that the game has failed. I simply pointed out that if they don't get their collective *** together fairly soon, they could go the way of other failed MMOs.

You are the one acting overly dramatic. I simply provided some anecdotal evidence from a large guild that takes gaming seriously. I like this game a lot and I hope they come through, but I sure won't waste any more money on it until they demonstrate they are capable of making the necessary changes.

Alpha_Protocol wrote: »

butterfly442 wrote: »

wrlifeboil wrote: »

This is where I disagree with the maintenance bashers. Better for an mmo to undergo a 4 hour scheduled maintenance have than the game crash in the middle of the week then we find out we get a 2-3 day rollback.

Another stupid guy. This is not a scheduled maintenance. Its a day early. And they fixed diddly.

Expect another maint tomorrow. Even though they said there wouldn't be.

Maybe you missed this...

The updated maintenance times are:

North American Megaserver
Mondays at 8:00am EDT (12pm GMT)
Thursdays at 8:00am EDT (12pm GMT)

What did you expect from a butterfly?

I worked for a few years in customer service with the Geek Squad, and it taught me a very valuable lesson: People do not comment when things are going right (with the exception of Cleveland Browns fans).

I can only guess that the reason for this is a desire to get on with whatever is more important to them, completely content in the thought that what was a problem of theirs will no longer be so. In this case, people will not praise ZOE for sticking to scheduled maintenance windows, the very low count of play-interrupting Hot Fixes we've seen, or even for having the cajones to take on a daunting task like making the amazing world of Tamriel multiplayer. What they WILL do however, is complain through the nose and not all of it is unwarranted.

In my days as a software engineer, I hadn't had to deal with an application that catered to millions... but I could fix bugs, test, and integrate them into the weekly patch with the best of them. Updates to quests would take a little longer I would assume, as tracking down the cause of the bug and seeing if it's localized to the quest or part of another subsystem could be a daunting task. One of three things happened in this push of 1.0.8: Someone in charge decided fixing quests was priority over fixing gameplay systems, there were no fixes to gameplay systems ready to roll out, or the gameplay fixes that WERE ready to rollout have already been integrated into the 1.1 patch and it was decided it would be a waste of time to take them out and release them sooner.

In the first possibility, it was the call of someone who isn't quite in touch with their playerbase. In the second possibility, players were (maybe not deliberately) mislead into believing there were fixes ready to go through the preview of the v1.1 notes. In the third possibility, somebody made a call that once again was out of touch with the desires of the playerbase.

I would like to say thank you to Zenimax for making "online Tamriel". Thank you for keeping server uptime stable by sticking to your schedules and not having the knee-jerk reactions to issues some other developers have. Would I have liked to see gameplay bug fixes? Yes. Can I wait another week? Yes.

TLDR: I'm opening my mouth to say thank you for once even though the gamer in me is disappointed.

I blame girls with big backends.

They are supposed to make this rocking world go 'round - How bout keeping the server going 'round too !

r4v3nw0lf wrote: »

For me I usually look at EU server and how long it took to do same patch that gives me a estimate. They seem to go down before NA for the patch. Oh it took 4 .25 hours okay.. probably be up in 4.25 hours

For those who are madly refreshing the status page, just follow TESOnline on Twitter.

https://twitter.com/tesonline

GeneralVice wrote: »

Maintenance "slightly longer" does not fall in the over 50% longer than usual category and as such should be communicated to us as why or in fact it will take longer. For me it is not so much that it is taking longer, it is that no one can find the time to just update us on where they are at in the process with reasonable frequency.

That's valid. I generally agree with your post - the only real difference is that I have a higher threshold for how long I expect a "slightly longer" maintenance to take, but I think your own threshold for it isn't particularly unreasonable either. My biggest problem with ZOS since launch has been poor/ineffective communication (internally as well as externally - the various responses people got from CS on the bank bug showed that they didn't have an effective internal communication strategy). I think they're getting a bit better at that, but they're definitely not perfect yet.

Victor74 wrote: »

Solyad wrote: »

Victor74 wrote: »

Solyad wrote: »

Victor74 wrote: »

Solyad wrote: »

I am in a very large, multi-game guild and we've already lost over 50% of the people that pre-purchased for early access and access to the Imperials. These aren't average, casual players and their attention/subs have already been lost. I'd hate to see this go the way of SWToR, but it sure is starting to look that way.

If they don't knock the ball out of the park with 1.1, this one will end up on the scrap heap of blown MMO opportunities along with AoC, Aion, and the aformentioned SWToR. Good luck Bethesda.

Thank god I don't change MMO's like I change my underwear......

Sorry, people's free time is too important to waste on failed games.

You people... not people's. You and I are very different. We disagree that this is a failed game for one. Why have you lost 50% of your guild in the first month? Honestly why.... be honest.... cause they were just here for the free month right? Mom bought the game so who cares about it right? Come on man. All the drama queens on here that act like every problem they have is the end of the world make me want to puke.

Most of the people I'm talking about haven't had the moms buy their games for the past 20 years. If they were just in it for the free month, why did they pay the premium for the CE and Imperial editions? I never claimed that the game has failed. I simply pointed out that if they don't get their collective *** together fairly soon, they could go the way of other failed MMOs.

You are the one acting overly dramatic. I simply provided some anecdotal evidence from a large guild that takes gaming seriously. I like this game a lot and I hope they come through, but I sure won't waste any more money on it until they demonstrate they are capable of making the necessary changes.

Good thing I'm patient, understanding and realistic.
What, pray tell, do they have to do to prove to YOU whoever you are, that they are capable of making WHAT necessary changes? What exactly are you talking about anyways?

The guild management system is garbage.
Communicating with players across zones is buggy. The @name thing is a stupid requirement.
Creating and managing raid groups in Cyridil bugs out constantly.
Seige weapons in Cyridil bug out regularly.
The guild store thing doesn't work worth a damn and can't be sorted/searched properly.

That's just my personal to-do list and it doesn't even touch on the litany of balance/botting/gold sellers/broken skills and quests that other people have issues with. Signficant progress on any ONE of my items may get me to resub. In the meantime, I'll either save my money or spend it elsewhere.

And with that, I'm done feeding the trolls. Good day.

GeneralVice wrote: »

The "poor" excuse of how hard something is to fix and the dev fan boys regurgitating what they think is politically correct -- is getting old -- Poor communication regardless of intent is still poor communication.

Maintenance "slightly longer" does not fall in the over 50% longer than usual category and as such should be communicated to us as why or in fact it will take longer. For me it is not so much that it is taking longer, it is that no one can find the time to just update us on where they are at in the process with reasonable frequency. For a paying customer, I do not think I am expecting too much here. For the all the people who are spouting about patience and calling rightly frustrated customers childish, naïve, and whatever else comes to their mind -- I feel is out of line. I would wager if the saints of patience did not receive their paycheck for a couple days, or there internet was down for twice as long as expected, or the maintenance guy who was supposed to fix their refrigerator between 1-4 pm and not only did not show up by 4pm but more importantly, did not call, the attitude would change.

In my opinion, someone posting from staff an update is not that much to ask and would make people feel like the staff actually cares that people are frustrated. Typing an update every couple hours is probably not very expensive PR for the benefit it brings

They are doing exactly that. Try reading the maintenance thread or following the Facebook/Twitter profiles if you want to be updated, instead of just assuming they aren't posting updates and freaking out about it (which is a bit out of line, even if they aren't posting updates).

http://forums.elderscrollsonline.com/discussion/96096/eso-maintenance-na-megaserver-5-12-14-8am-edt#latest

Quick list of some gameplay bugs that shouldn't take hours to discover, duplicate, fix, test, integrate, and roll out:
1. Mundus Stone buffs either not affecting gameplay, or not updating the character sheet.
2. Vampire feed state not persisting through area changes or death.
3. Attack speed buffs having no effect on attack speed.
4. Debuff removal portions of class skills not actually removing anything.
5. NPCs with resistance/immunity to one portion of a modular ability ignoring all effects of that ability.
6. Critical rates not being applied correctly from Mage Guild skills, Nightblade skills, weapon bonuses, and potion consumptions.
7. Recourse effects not broadcasted through the default UI (Crystal fragment procs, etc).
8. Guild Store string eval for search.

Those are examples of fixes that should be implemented in every single minor revision, as they take no more than a half-decent coder, and a minimal amount of time. Glaring problems like the ones below take longer, may have system wide implications, or might require the time and expertise of an individual currently on another project:

1. Damage not scaling properly from incorrectly applied (or not applied) bonuses.
2. NPCs not rendering, causing multiple quests to be broken.
3. Combat animations breaking ability usage, or overwriting light attacks.
4. Inconsistent pet behavior when dealing with hostile NPCs, non-hostile NPCs, or freshly spawned NPCs (ie, pets of other NPCs or portal arrivals).

These will probably take far more than a few hours each to nail to a wall and are acceptable for pushing out with a major revision.

Since the game is somewhat borked as is, on top of being overrun with immersion and quest-obstructing bots, I'm fairly sure that class and ability balance issues can wait until there's something working to balance.

butterfly442 wrote: »

wrlifeboil wrote: »

This is where I disagree with the maintenance bashers. Better for an mmo to undergo a 4 hour scheduled maintenance have than the game crash in the middle of the week then we find out we get a 2-3 day rollback.

Another stupid guy. This is not a scheduled maintenance. Its a day early. And they fixed diddly.

Expect another maint tomorrow. Even though they said there wouldn't be.

I see the original post date of May 9th regarding this patch as well as another post informing those of this maintenance downtime yesterday 5/11, so it was scheduled.

Also I forgot to mention you seem adamant that there will or is another patch tomorrow which would void your "unscheduled" comment (if true) as you seem to be well informed on it.

(Server is up at the time of this post.)