Maintenance for the week of September 8:
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
ESO can't connect to Steam while being launched THROUGH Steam
roqueforty
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Ever since the last update, the game regularly show the "Unable to connect to Steam" error, DESPITE the game being launched through Steam launcher. Are you ever gonna fix this? I'm not going to constantly restart my PC to log into this [snip] game.
[edited for profanity bypass]
Edited by ZOS_Icy on September 15, 2024 4:42PM [edited for profanity bypass]
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manukartofanu✭✭✭✭✭I waited for it to resolve on its own. It doesn't seem like this error is related to the files on the computer or the availability of Steam.0 -
ZOS_CouchTatoadminWe have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.0 -
ZOS_IcymodGreetings,
This thread has been moved to the PC Technical Support section, as it is better suited there.
Thank you for your understanding.
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roqueforty✭✭✭ZOS_CouchTato wrote: »We have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.
Completely useless. I have to relaunch Steam every time? You joking? The game launches, then i close it, and it loses connection again0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
roqueforty✭✭✭
I did, are you ever going to respond to it? Or is it just another of your corporate answers, as you have no intention to assist your customers?0 -
ZOS_KevinCommunity Manager@roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.
What is your ticket number? We can run escalate this issue with customer service to assist you.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter1 -
roqueforty✭✭✭@roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.
What is your ticket number? We can run escalate this issue with customer service to assist you.
240919-001971
As to update, not only did your specialists not help me, they also provided me with a false and irrelevant information on my PC specs, that can be proven false with a simple Google search. I demand you provide me with instructions on filing an official complaint.0 -
roqueforty✭✭✭ZOS_CouchTato wrote: »@roqueforty I messaged you regarding your ticket.
I know it's in the queue, i'm familiar with how CRM interfaces work. What i asked for was instructions on filing an official complaint.0
