The Elder Scrolls Online

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ESO can't connect to Steam while being launched THROUGH Steam

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roqueforty
roqueforty
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Ever since the last update, the game regularly show the "Unable to connect to Steam" error, DESPITE the game being launched through Steam launcher. Are you ever gonna fix this? I'm not going to constantly restart my PC to log into this [snip] game.

[edited for profanity bypass]
Edited by ZOS_Icy on September 15, 2024 4:42PM
  • manukartofanu
    manukartofanu
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    I waited for it to resolve on its own. It doesn't seem like this error is related to the files on the computer or the availability of Steam.
  • ZOS_CouchTato
    ZOS_CouchTato
    admin
    We have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.
    Staff Post
  • xclassgaming
    xclassgaming
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    I can login just fine through steam
    Give us clannfear mounts!
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    This thread has been moved to the PC Technical Support section, as it is better suited there.

    Thank you for your understanding.
    Staff Post
  • roqueforty
    roqueforty
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    ZOS_CouchTato wrote: »
    We have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.

    Completely useless. I have to relaunch Steam every time? You joking? The game launches, then i close it, and it loses connection again
  • ZOS_Bill
    ZOS_Bill
    admin
    @roqueforty

    If you've not done so, you can start a support ticket for further assistance here.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • roqueforty
    roqueforty
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    ZOS_Bill wrote: »
    @roqueforty

    If you've not done so, you can start a support ticket for further assistance here.

    I did, are you ever going to respond to it? Or is it just another of your corporate answers, as you have no intention to assist your customers?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    @roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.

    What is your ticket number? We can run escalate this issue with customer service to assist you.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • roqueforty
    roqueforty
    ✭✭✭
    ZOS_Kevin wrote: »
    @roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.

    What is your ticket number? We can run escalate this issue with customer service to assist you.


    240919-001971

    As to update, not only did your specialists not help me, they also provided me with a false and irrelevant information on my PC specs, that can be proven false with a simple Google search. I demand you provide me with instructions on filing an official complaint.
  • ZOS_CouchTato
    ZOS_CouchTato
    admin
    @roqueforty I messaged you regarding your ticket.
    Staff Post
  • roqueforty
    roqueforty
    ✭✭✭
    ZOS_CouchTato wrote: »
    @roqueforty I messaged you regarding your ticket.

    I know it's in the queue, i'm familiar with how CRM interfaces work. What i asked for was instructions on filing an official complaint.
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