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Extremely laggy on Xbox NA-server

Quackery
Quackery
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My game has been having severe frame rate issues since the update, and I've tried everything on Xbox support site but nothing has worked. Is there any help to get or do I have to reinstall the game on the Xbox?

Edit: many in my guild have mentioned an issue where opening and scrolling through the menu is very laggy. Xbox is having issues, can you please trouble shoot this?
Edited by Quackery on June 18, 2024 11:53AM
  • fizl101
    fizl101
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    Can they be seeing the frame rate drop in the menus from the new sustainability features?

    1ejyqr2yw682.png
    Soupy twist
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Thanks for noting this. We are taking a look at this. So we are aware of this issue.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Just confirming after checking in with the team that this is related to the Environmental Sustainability Feature noted above. We are tracking this for general feedback.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Quackery
    Quackery
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    ZOS_Kevin wrote: »
    Just confirming after checking in with the team that this is related to the Environmental Sustainability Feature noted above. We are tracking this for general feedback.

    Ok, but I'm telling you right now that this is unacceptable! Scrolling through menu shouldn't be this crippling! You can't destroy user interface or customer satisfaction for the sake of "solving" an issue that will eventually lead to people not wanting to play ESO!
    Edited by Quackery on June 18, 2024 12:11PM
  • BuffNukem
    BuffNukem
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    The frame rate drop observed when going into menus or the map UI is now crazy bad! I have no way a measuring what the drop is but at times it is WAY LESS than 30 fps. Really makes scrolling around in a menu or on the map extremely difficult and hurts the eyes. This can't be really intended, right?!! Did you even play test this? Why would you think this is OK?

    GIVE me my frame rate back while I'm ACTIVELY playing my game!!!!!

    Why are you throttling my client side performance in the name of environmental sustainability. I already have a solar powered house. I DO NOT need your help to further sustain the environment on my end.

    This needs to be Hot Fixed ASAP!!!
  • Quackery
    Quackery
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    BuffNukem wrote: »
    The frame rate drop observed when going into menus or the map UI is now crazy bad! I have no way a measuring what the drop is but at times it is WAY LESS than 30 fps. Really makes scrolling around in a menu or on the map extremely difficult and hurts the eyes. This can't be really intended, right?!! Did you even play test this? Why would you think this is OK?

    GIVE me my frame rate back while I'm ACTIVELY playing my game!!!!!

    Why are you throttling my client side performance in the name of environmental sustainability. I already have a solar powered house. I DO NOT need your help to further sustain the environment on my end.

    This needs to be Hot Fixed ASAP!!!

    Yeah, I can't play like this, it's hurting my eyes. I need a break from the game until it's fixed before I go blind.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, we now have an official thread looking for your feedback related to this issue. Please follow the link here to share your thoughts. We can get those to the dev team. Thank you!
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • TheSinisterDuck
    TheSinisterDuck
    Soul Shriven
    FWIW, add me to the list of ACTIVE DAILY PLAYERS that can no longer use the ui. I gave it a good try today, but the lagginess in the menus & map renders the game utterly unplayable.

    the thought that there is some group deep within zos that pursues empty virtue signalling is appalling, let alone giving them the power to utterly break the game on console! Did you do the same for PC? why not?

    I didn't buy a $500 console to save electricity!

    Just curious, how many of them drive EVs?
  • Karivaa
    Karivaa
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    I can’t play due to headaches and getting motion sickness.
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