Fed Up

NicGroover · May 2024

For some time now I have systematically had a 303 error each time I launch the game for the first time, every day.

I opened a ticket and got "Connect with your mobile phone"... I thought I was dreaming...

I didn't encounter this problem before the March maintenance...

I'm ESO+ and am able to have normal access to the game and not have to restart it every time...

ZOS_Bill · May 2024

@NicGroover

Do you have your current ticket number so we can take a look?

NicGroover · May 2024

Thank you
Ticket # 240414-002182

ZOS_FalcoYamaoka · May 2024

Greetings,
It appears your request was resolved on April 24th. Are you still experiencing this issue?

NicGroover · May 2024

Each time you first launch the game

Yesterday error 303
Today error 334

All day it's the same...

No viable solution has been found.

ZOS_Phoenix · May 2024

@NicGroover

I'm sorry to hear the issue has cropped back up. That being the case, please open another ticket and let our agents know so that they can help troubleshoot further.

NicGroover · May 2024

Firt connection today : error 334 !

How many tickets should I open?

Your ticket # is: 240518-003657

NicGroover · May 2024

Firt connection today : error 303 !

ZOS_Bill · May 2024

@NicGroover

I've sent you a forum PM with the current status of your new ticket.

kyle.wilson · May 2024

ZOS_FalcoYamaoka wrote: »

Greetings,
It appears your request was resolved on April 24th. Are you still experiencing this issue?

don't count automated responses as resolved. they are cookie cutter responses that almost never give any relevant information.

NicGroover · May 2024

First connection today : error 334 !

Second connection : error 334 !

And it continues...

ZOS_Icy · May 2024

Greetings,

We've removed some comments due to thread bumping, please keep the threads constructive and on topic.

Thread Bumping: Please refrain from replying to discussion threads for the sole purpose of “bumping” them. This is considered to be a form of spam because it does not add to the discussion in a constructive or meaningful way. We understand that everyone would like to keep their discussion active and visible, but we encourage you to strive for meaningful and constructive posts instead of posts that consist of nothing more than “Bump!”

To review our community rules, you may find them here.

Thank you for your understanding.

NicGroover · June 2024

My first startup today was followed by a 303 error.

It's been like this for several weeks and the technical service has not offered any viable solution other than connecting me from my mobile phone. like Modem. Which I refuse to do given that the game has never posed a problem for several years.
I hope that this clear message will respect the rules of use

Bunnios · June 2024

ZOS_Phoenix wrote: »

@NicGroover

I'm sorry to hear the issue has cropped back up. That being the case, please open another ticket and let our agents know so that they can help troubleshoot further.

Your "support" agents are copy-pasting KB articles and closing tickets immediately.

Are they getting a bonus for how many tickets they "resolve" per day?

Meanwhile thousands of people are experiencing connectivity problems since the datacenter maintenance on 22nd May.

ganzaeso · June 2024

Have any of you checked to see if a cellphone connected to your network is uploading a backup over your internet? I caught one of the family cellphones doing just this on my network recently and had to take steps to stop it from happening.