Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Requesting response on ticket 240527-000635
The ticket is a crown item refund request, I was hoping to get the issue resolved so I might make other purchases during the May housing discount but I would settle for any kind of response really. It's approaching 72 hours without a response soon.