Bal Sunnar totem puzzle bug

msetten · March 2023

We did a Bal Sunnar (normal) run and found a strange bug. I was solving the puzzle but two of my group members told me I was doing it wrong. But even when I had solved the puzzle and the cages opened for all of us, they told me that they couldn't understand why the puzzle was solved. It appeared that what I saw on the puzzle totem was different from what they saw.

This is what I saw:

This is what they saw:

Necrotech_Master · March 2023

thats really bizarre, and based on the screenshots im assuming this is on console, i cant recall this happening on PC, but its also really hard to tell too since it would require the other people to chime in lol, im sure most are just fine with it being completed lol

msetten · March 2023

It is on PS-EU. I first thought it might be a PS4 vs PS5 player issue as I was on PS5 and the person from the other screenshot on PS4, but another PS5 player also didn't see the same as I did.

yoo_mr_white · March 2023

This happened to me on Xbox as well. I actually have it on stream here : https://www.twitch.tv/uncle_i_row/v/1779639674?sr=a&t=199s

My group saw it solved but I didn't see the last totem turn.

N00BxV1 · March 2023

I've encountered a similar bug where someone can't see the totem's symbols changing when using the steering wheels. i.e. Press Use on the wheels but the totem doesn't appear to change for the affected person. This has happened to myself during one run, and then it happened to a group member on the very next run. No idea what causes it or how often it actually happens.

Edit: Forgot to add PC/NA

yoo_mr_white · March 2023

N00BxV1 wrote: »

I've encountered a similar bug where someone can't see the totem's symbols changing when using the steering wheels. i.e. Press Use on the wheels but the totem doesn't appear to change for the affected person. This has happened to myself during one run, and then it happened to a group member on the very next run. No idea what causes it or how often it actually happens.

Edit: Forgot to add PC/NA

This is exactly what happened to me in the clip above

Hotdog_23 · March 2023

No wonder that puzzle makes no sense to me. Looks wrong 2 out 4 times been in a group that done it.

stewg73 · December 2023

ZOS any news on this bug? It's still in play.

When I did the dungeon last night, the totems and wheels don't turn at all. Each of the three totems and the main one remain exactly the same no matter how many times I turn whichever wheel. When the wheels are turned there is a sound effect and an animation takes place on the main totem where "dust" briefly emanates from vaguely around one or more of the totems 4 components but it's impossible to tell exactly which ones as they don't move.

So it's just complete random turning of wheels. The blue outlines appear on the appropriate totems components when you happen to fluke part of the solution but it's impossible to tell which wheels turn which components of the main totem.

Very frustrating.

Vajax · May 2024

I came looking for help with this bug too. It happens every time I play this dungeon but other players seem to see the totem turning normally. Not sure why it happens so consistently for me. I'm on PS5 NA.