The Elder Scrolls Online

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Maintenance for the week of June 8:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 8, 1:00AM EDT (5:00 UTC) - 12:00PM EDT (16:00 UTC)
• [EXTENDED] Xbox: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 4:00PM EDT (2000 UTC)
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Guild Trade dissapeared & unable to use Player Mail

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RE_ATZero
RE_ATZero
Soul Shriven
First and foremost, i played ESO since 2017 and this is the first time i got something like this. So it just happened at (May 5th 2024) i can't open Guild Bank, Guild Store, and I also can't sending mails to other players. Did i get a trade banned or something? Please let me know, because as far as i'm concerned i have NEVER violate ANY of ESO TOS. I'am not guilty and please let me know if you guys can fix this problem.

Thank you

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  • SilverBride
    SilverBride
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    This sounds like a social ban.
    PCNA
  • RE_ATZero
    RE_ATZero
    Soul Shriven
    SilverBride wrote: »
    This sounds like a social ban.

    The last thing i did before getting this (May 4th) was accepting Style Pages from my guildmate. There is no way that could be a reason, right?
  • SilverBride
    SilverBride
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    I doubt it. Put in a ticket and let's flag @ZOS_Bill for help.
    PCNA
  • RE_ATZero
    RE_ATZero
    Soul Shriven
    SilverBride wrote: »
    I doubt it. Put in a ticket and let's flag @ZOS_Bill for help.

    I tried to put in a ticket on May 5th and this is the reply i got :( I really hope @ZOS_Bill can help or provide some answers

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  • SilverBride
    SilverBride
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    Good luck!
    Edited by SilverBride on May 7, 2024 4:05AM
    PCNA
  • RE_ATZero
    RE_ATZero
    Soul Shriven
    SilverBride wrote: »
    Good luck!

    Thank you!
  • SilverBride
    SilverBride
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    I just noticed that looks like a bug report. Put in a ticket for a character issue.
    PCNA
  • RE_ATZero
    RE_ATZero
    Soul Shriven
    SilverBride wrote: »
    I just noticed that looks like a bug report. Put in a ticket for a character issue.

    Yes i was put it on a bug report. But now i will do it for a character issue. Thanks for the advice!
  • SilverBride
    SilverBride
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    NP. :)
    PCNA
  • davapoole
    davapoole
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    you need 10 players in your guild or you lose the guild bank and trade options. i think if you had 10 and a player leaves you would lose the guild bank and trader options. just check in case it is this
  • virtus753
    virtus753
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    davapoole wrote: »
    you need 10 players in your guild or you lose the guild bank and trade options. i think if you had 10 and a player leaves you would lose the guild bank and trader options. just check in case it is this

    It takes 50 players to have a guild store, and the odds of a guild suddenly dropping from 51+ to 9 to lose both guild store and bank at the same time seem extremely slim. That would also require the player to be in only one guild or to have that happen in multiple guilds, which seems even more improbable.

    Even if it were the case, however, that wouldn't explain the disabled mail.

    A social ban explains all three.
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