Its happened to loads of us. Just search my profile for info or search the forums. I've had over £60 taken from my account for a £8.99 sub! Just think yourself lucky.

Put a tickey in explaining the situation, they are aware of it.

Yeah with me it declined my Paypal. I tried before maintenance at 4am to set up again with PayPal and it declined again so after maintenance I tried my visa/debit card I use for gaming and internet stuff and it seemed to work but read 0 days left. I logged in OK and played for a hour before logging out. Came back a few hours later and I was not able to login so I tried my wife's debit card and still declined. So then I tried by wife's visa but this time I tried internet explorer (hate it, usually use chrome) and it worked but.... always a but! On the last one that worked, they took £18 from the card instead of £8.99 which is like 2 months sub.

I'm now left with hell of an headache and about £60 down although its really £51 because I have 28 days left. All this has left me feeling rather sour towards zenimax, they need to get the stuff together cause if the media get a hold of this it will be another nail in the coffin.

I expect the money will be refunded but how many hoops I'm going to have to jump through to get there is another story. Oh and I lost my forum access for a day along with all the other people who posted in that thread that had the issue! I'm pretty sure that some mod locked us out so we didn't vent on here because at the time my sub was active yet it shown as lapsed on the forum.

I got in touch with CS and they where very fast in answering and overall, helpful. I got my forum Account back after talking too them and I'm waiting on a solution for the £51 they owe me or need to release so my banks can pay it back to me.

Good luck mate and let me know how you go on. Some of us do care and have a shred of empathy unlike the majority of people that seem to dwell on forums these days.

Thanks for the shoulder to cry on guys, I had an email from customer service asking for paypal transaction and secret question about 3 hours ago. Nothing since.

I have just preordered wildstar, the bugs and bots are one thing but sadly this is a step too far. I still want to play this but I'm not sure it will ever be what I expected it to be or what it should of been. Not another "I'm leaving" post, just a comment.

I don't want free game time because in all respects it was my own fault for keep trying but all I wan is my money back. If people are locked from the game because of Zenimax terrible billing system which is probably sub contracted out to one of those countries that pay their workers about 1p per day then you should get some compo. If they don't then I would sing from the trees because the last thing the game or Zenimax needs now is more people leaving as the games looking pretty bare already.