Maintenance for the week of July 27:
• NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) -11:00AM EDT (15:00 UTC)
• EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
My friend cannot submit her tickets
She said she is sure this was the email address she initiate used to send the ticket from but got this response as picture shows,how to work around this issue?