Unable to login to eso since the hot fix PS5

I have been trying to login to eso since I got home and off work tonight. I have come across an issue where the game freezes on requesting my character on the character select menu. With the event going on this is an issue as now I can’t even login to get my tickets or do my daily endeavors or collect my daily rewards. I will be linking 3 clips so you guys can see what is currently going on.
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