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Please help. Just got banned and no clue why

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spiderlair88646
spiderlair88646
✭✭
I just got a perma ban notice in my email for vague code of conduct reasons. Nothing clearly spelled out. I would never cheat or intentionally break the code of conduct. I can't log in to my game or account to appeal. the link in the email doesn't work
  • ZOS_Kraken
    ZOS_Kraken
    admin
    Hello! If the link is not working for you @spiderlair88646 You can go to the elderscrollsonline.com website, choose support, and then file an appeal there.
    Staff Post
  • spiderlair88646
    spiderlair88646
    ✭✭
    ZOS_Kraken wrote: »
    Hello! If the link is not working for you @spiderlair88646 You can go to the elderscrollsonline.com website, choose support, and then file an appeal there.

    I submitted a ticket but honestly this has to be an error. I have never exploited anything. I reinstalled my broken minion yesterday. that is the only change.
  • spiderlair88646
    spiderlair88646
    ✭✭
    ZOS_Kraken wrote: »
    Hello! If the link is not working for you @spiderlair88646 You can go to the elderscrollsonline.com website, choose support, and then file an appeal there.

    Can you please let me know how long it usually takes to get a response to tickets like this? This is beyond upsetting me.
  • ZOS_FalcoYamaoka
    ZOS_FalcoYamaoka
    admin
    Hello! What is your ticket number? While we cannot give a specific time frame for when your appeal will be reviewed, we can make sure its in the correct queue and not missing anything on your side.
    Edited by ZOS_FalcoYamaoka on April 2, 2024 2:15PM
    Staff Post
  • spiderlair88646
    spiderlair88646
    ✭✭
    @ZOS_FalcoYamaoka The ticket number is 240401-003380. I have also called and left detailed messages two times now as well. I’m disabled and this is actually making me physically ill from stress. I wasn’t sure if it was appropriate to post the ticket here until you asked.
    Edited by spiderlair88646 on April 2, 2024 2:29PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @spiderlair88646

    Thank you for your ticket number. We have sent you a forum PM with an update.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
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