TechMaybeHic wrote: »Hmm. Someone told me to add a certain player to an ignore list because they were doing this but I never did get on and see for myself yesterday
alternatelder wrote: »I remember when the chat crashing started years ago on PS, when people found out, there were numerous bans that went out thanks to everyone exploiting it. Are they typing a wall of text to force the crash? That was fixed a long time ago, but I wouldn't be surprised if it came back.
alternatelder wrote: »I remember when the chat crashing started years ago on PS, when people found out, there were numerous bans that went out thanks to everyone exploiting it. Are they typing a wall of text to force the crash? That was fixed a long time ago, but I wouldn't be surprised if it came back.
I won’t say what characters (alphabet/script-wise) they’re using to force the crash, but this is basically it.
Can't report it somewhere? Like I know Blizzard used to have an email for reporting exploits and the like.
You need to place a ticket(s) in and note proof if you have it. Video, screenshots, etc. We have already actioned several people using this exploit and will continue to do so as long as we have concrete proof. You can also DM items to us to strengthen the report of exploiting. We have submitted items dms to strengthen tickets when they are made. We are also working to fix the exploit in question. We don't want ppl exploiting and ruining game experiences for others who are adhering to TOS. Sometimes it takes a bit longer than we would like, but if we have the proof, it ensures we can make the call to ban and keep those exploiting out.
You need to place a ticket(s) in and note proof if you have it. Video, screenshots, etc. We have already actioned several people using this exploit and will continue to do so as long as we have concrete proof. You can also DM items to us to strengthen the report of exploiting. We have submitted items dms to strengthen tickets when they are made. We are also working to fix the exploit in question. We don't want ppl exploiting and ruining game experiences for others who are adhering to TOS. Sometimes it takes a bit longer than we would like, but if we have the proof, it ensures we can make the call to ban and keep those exploiting out.
Izanagi.Xiiib16_ESO wrote: »@ZOS_Kevin 9/10 reporting a player makes absolutely no difference.
Support is unable to track account name changes and even in a player gets banned they will likely be back with a couple of weeks on appeal anyway. Actually historically players who make poor taste jokes have been banned longer than those actually harassing or seriously breaking the ToS. Your support system just doesn't work right now and hasn't for years at this point. Players generally try to even weaponize the support system against others by mass reporting or breaking ToS against someone who doesn't know the 'specific ways' the support system can be abused and then reporting the unaware player for responding to their actions.
I can't really understand how logging is not able to easily see 'Player X' type a string into zone chat and then 90% of that faction crash, log back in and then complain about crashing in zone chat. I feel this is a ZOS logging issue at this point not a player report issue.
Izanagi.Xiiib16_ESO wrote: »@ZOS_Kevin 9/10 reporting a player makes absolutely no difference.
Support is unable to track account name changes and even in a player gets banned they will likely be back with a couple of weeks on appeal anyway. Actually historically players who make poor taste jokes have been banned longer than those actually harassing or seriously breaking the ToS. Your support system just doesn't work right now and hasn't for years at this point. Players generally try to even weaponize the support system against others by mass reporting or breaking ToS against someone who doesn't know the 'specific ways' the support system can be abused and then reporting the unaware player for responding to their actions.
I can't really understand how logging is not able to easily see 'Player X' type a string into zone chat and then 90% of that faction crash, log back in and then complain about crashing in zone chat. I feel this is a ZOS logging issue at this point not a player report issue.
We do want to stress that actioning someone for exploiting it is not just a black and white thing as looking at logs. We have full processes for things like this because there are a lot of things to consider when looking into these instances, including making sure that players are not trying to weaponize the reporting system. Having multiple reports cuts that time down immensely. All we're saying is reporting is the most sure fire way to make sure bad actors get removed. I personally witnessed several people being action for this exploit as a result of multiple reports being submitted.
Also with this exploit, the issue should not occur on console as we have fixed the issue there. And this issue will be resolved in the next incremental for PC.
Techwolf_Lupindo wrote: »An update. There is a Public Trade Guild that is using that exploit to lock up the client when that guild is listed on the guild finder. I had several lockups and managed to narrow it down to just listing all the guilds with Public Trader checkmarked to list all Public Trade Guild locations. I have not yet managed to figure out what guild listing is doing it. I am quiet sure its related to the font issue. Still working on if its English only or a non-English guild.
Izanagi.Xiiib16_ESO wrote: »@ZOS_Kevin 9/10 reporting a player makes absolutely no difference.
Support is unable to track account name changes and even in a player gets banned they will likely be back with a couple of weeks on appeal anyway. Actually historically players who make poor taste jokes have been banned longer than those actually harassing or seriously breaking the ToS. Your support system just doesn't work right now and hasn't for years at this point. Players generally try to even weaponize the support system against others by mass reporting or breaking ToS against someone who doesn't know the 'specific ways' the support system can be abused and then reporting the unaware player for responding to their actions.
I can't really understand how logging is not able to easily see 'Player X' type a string into zone chat and then 90% of that faction crash, log back in and then complain about crashing in zone chat. I feel this is a ZOS logging issue at this point not a player report issue.
We do want to stress that actioning someone for exploiting it is not just a black and white thing as looking at logs. We have full processes for things like this because there are a lot of things to consider when looking into these instances, including making sure that players are not trying to weaponize the reporting system. Having multiple reports cuts that time down immensely. All we're saying is reporting is the most sure fire way to make sure bad actors get removed. I personally witnessed several people being action for this exploit as a result of multiple reports being submitted.
Also with this exploit, the issue should not occur on console as we have fixed the issue there. And this issue will be resolved in the next incremental for PC.
So what’s the solution for the unending bots in base game? Like if I go to Grahtwood, I’ll see bots spamming the same gold selling service. Feels like the solution should be some in game GMs to handle issues in a more agile manner.
Izanagi.Xiiib16_ESO wrote: »@ZOS_Kevin 9/10 reporting a player makes absolutely no difference.
Support is unable to track account name changes and even in a player gets banned they will likely be back with a couple of weeks on appeal anyway. Actually historically players who make poor taste jokes have been banned longer than those actually harassing or seriously breaking the ToS. Your support system just doesn't work right now and hasn't for years at this point. Players generally try to even weaponize the support system against others by mass reporting or breaking ToS against someone who doesn't know the 'specific ways' the support system can be abused and then reporting the unaware player for responding to their actions.
I can't really understand how logging is not able to easily see 'Player X' type a string into zone chat and then 90% of that faction crash, log back in and then complain about crashing in zone chat. I feel this is a ZOS logging issue at this point not a player report issue.
We do want to stress that actioning someone for exploiting it is not just a black and white thing as looking at logs. We have full processes for things like this because there are a lot of things to consider when looking into these instances, including making sure that players are not trying to weaponize the reporting system. Having multiple reports cuts that time down immensely. All we're saying is reporting is the most sure fire way to make sure bad actors get removed. I personally witnessed several people being action for this exploit as a result of multiple reports being submitted.
Also with this exploit, the issue should not occur on console as we have fixed the issue there. And this issue will be resolved in the next incremental for PC.
So what’s the solution for the unending bots in base game? Like if I go to Grahtwood, I’ll see bots spamming the same gold selling service. Feels like the solution should be some in game GMs to handle issues in a more agile manner.
I've reported gold spam bots with exact time stamps (time zone included), only to see them a week or two later. I noticed because they had the little ignore icon next to their names from when I had reported them, and my ignore list is only spam bots (plus they all have the same spammy names).
We do want to stress that actioning someone for exploiting it is not just a black and white thing as looking at logs.
katanagirl1 wrote: »