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COMMUNICATE with your CUSTOMERS! wow
Lucardes
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Seriously? NOT A SINGLE RESPONSE on the alliance boards on all the issues, complains, concerns people are having with PvP in this game. We are 3rd class to them. I already cancelled my subscription and many others I know are doing the same. Why post guild spotlight? such a waste of time and money on someone to post that. Post us daily dev work like how Star Citizen game does it also WHY limit developers on posting on the forums? You should allow and have devs use 30mins of their time to post answers to many of the questions and concerns people have here
PLEASE READ THIS: http://forums.elderscrollsonline.com/discussion/93344/pvp-is-dying-with-nothing-in-future-outlook-zos-not-saying-anything-still#latest
Has lots of insights on what the concerns are and shared by the majority of the players.
Edited by Lucardes on May 8, 2014 11:52PM PLEASE READ THIS: http://forums.elderscrollsonline.com/discussion/93344/pvp-is-dying-with-nothing-in-future-outlook-zos-not-saying-anything-still#latest
Has lots of insights on what the concerns are and shared by the majority of the players.
Lucefer
#1 Sorcerer in EP Dawnbreaker
#1 Sorcerer in EP Dawnbreaker
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Feels like an "Do this or I quit" thread.... They have answered alot of threads on this part of the forum... so saying they don't respond at all is kinda iffyThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...3 -
Lucardes✭✭✭stefaan.de.wasch1b16_ESO wrote: »Feels like an "Do this or I quit" thread.... They have answered alot of threads on this part of the forum... so saying they don't respond at all is kinda iffy
Funny thing is I am speaking truth. Go to the alliance war discussion and you will see its OVERLOADED with concerns and not a single reply. It's a seriously concern. I will be real here yes I did already unsub because of exactly what im advocating lack of communication of all the pvp imbalances and issues thus I would have to logically guess they dont careLucefer
#1 Sorcerer in EP Dawnbreaker0 -
The posts them here... You know they answer here... so it's very easy to get their attention to the pvp imballances by posting them on the Costumer Support partThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...1
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Lucardes✭✭✭stefaan.de.wasch1b16_ESO wrote: »The posts them here... You know they answer here... so it's very easy to get their attention to the pvp imballances by posting them on the Costumer Support part
Yup that's why I'm here now. Main post updated to include the very discussion i started in the pvp forums:
http://forums.elderscrollsonline.com/discussion/93344/pvp-is-dying-with-nothing-in-future-outlook-zos-not-saying-anything-still#latestLucefer
#1 Sorcerer in EP Dawnbreaker0 -
stefaan.de.wasch1b16_ESO wrote: »The posts them here... You know they answer here... so it's very easy to get their attention to the pvp imballances by posting them on the Costumer Support part
Yup that's why I'm here now. Main post updated to include the very discussion i started in the pvp forums:
http://forums.elderscrollsonline.com/discussion/93344/pvp-is-dying-with-nothing-in-future-outlook-zos-not-saying-anything-still#latest
There... that was alot better then coming across as "do it or I quit" ... those usualy get closed pretty fast...
So here... have a Thread Bump on me
The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...1 -
Best thing you could do is actualy to bundle all the concerns and post a well constructed, constructive thread here about it... People are always much more willing to help is a thread is positive, with suggestions, then the usualy flame attracting ones The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...1
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Arwyn✭✭✭Im beginning to think these forums have nothing to do with ZoS. And the support here is non-existent. It does make me very sad.
I have mega high hopes for this game, i actually like the game but when i have a problem I want support (since I pay a sub I believe I deserve it) but its just not there.
I really hope it changes before my 3 month sub comes up because thats when im gonna review my spending. (tell me im not entitled to, i dare you!)0 -
jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭Ive read this whole thread and have no idea what the complaints are. Possibly the ZOS staff are in the same boat. They cannot go read 30-40 pages of the other thread. Id condense the problem into about 2 paragraphs at the beginning of this post.1 -
Ofcourse you are... you should always review and assess things before you spend more money. But, as you yourself state, it is still early days.
Other games have had small support to start out with too, but over time it gets better. On SWToR I got stuck for over a month on my main quest without any feedback what so ever... but now their CS is alot better...
Saying, as some do, "well, they should have learned from others mistakes" seem to forget that companies tend to keep their data very guarded from other companies... hehe, if you think individuals like to wear tinfoil hats... you have no idea how many rolls of tinfoil company execs go through The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...1 -
jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭Also I just read a well written post on all the bugs with alliance and pvp. A CSR replied to it saying it was forwarded to the dev team.1 -
PvP died a few weeks ago.
You know it's dead when you have an entire castle wall power bombing with catapults and trebuchets and you see characters getting hit, but they are jumping up and down, on one spot. Taunting, and laughing at you.
The jumping up and down part...dead giveaway.
It's dead.0 -
jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭michaelpatrickjonesnub18_ESO wrote: »PvP died a few weeks ago.
You know it's dead when you have an entire castle wall power bombing with catapults and trebuchets and you see characters getting hit, but they are jumping up and down, on one spot. Taunting, and laughing at you.
The jumping up and down part...dead giveaway.
It's dead.
The game has only been out 4 weeks (i know we had early access). Seems a little crazy to insist it all should have been fixed the same day the game came out. Just have to be patient and wait for the fixes. That or leave come back after a while.
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Varivox9✭✭✭I'm seeing a general trend in ESO's CS support on these forums. The only time I see anything from an employee ends up being a moderator closing a thread or telling everyone to be nice, but never any responses. I remember the launch of Rift and Trion handled that launch like champions. After their launch, anything less is just shameful. I subbed to Rift for a few months after I was done with it JUST because I felt like Trion deserved it. Not on this though.
I'd be a lot more forgiving towards this game if ZOS gave me any reason to. As it stands, I just assume that from the lack of addressing issues from beta and the lack of presence in their own, jumbled forums, ESO has been abandoned and they don't care at this point what the subs think. Either that or ZOS is still trying to figure out where they put the general discussion section of their forums...1 -
jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭I'm seeing a general trend in ESO's CS support on these forums. The only time I see anything from an employee ends up being a moderator closing a thread or telling everyone to be nice, but never any responses. I remember the launch of Rift and Trion handled that launch like champions. After their launch, anything less is just shameful. I subbed to Rift for a few months after I was done with it JUST because I felt like Trion deserved it. Not on this though.
I'd be a lot more forgiving towards this game if ZOS gave me any reason to. As it stands, I just assume that from the lack of addressing issues from beta and the lack of presence in their own, jumbled forums, ESO has been abandoned and they don't care at this point what the subs think. Either that or ZOS is still trying to figure out where they put the general discussion section of their forums...
You should click on the developer forum and the dev tracker. There are literally 100s of posts there from ZOS staff.0 -
Varivox9✭✭✭jamesharv2005ub17_ESO wrote: »I'm seeing a general trend in ESO's CS support on these forums. The only time I see anything from an employee ends up being a moderator closing a thread or telling everyone to be nice, but never any responses. I remember the launch of Rift and Trion handled that launch like champions. After their launch, anything less is just shameful. I subbed to Rift for a few months after I was done with it JUST because I felt like Trion deserved it. Not on this though.
I'd be a lot more forgiving towards this game if ZOS gave me any reason to. As it stands, I just assume that from the lack of addressing issues from beta and the lack of presence in their own, jumbled forums, ESO has been abandoned and they don't care at this point what the subs think. Either that or ZOS is still trying to figure out where they put the general discussion section of their forums...
You should click on the developer forum and the dev tracker. There are literally 100s of posts there from ZOS staff.
I'm sure there are hundreds of posts. The issue I have is that every post I've seen has been so copy/paste to the point I don't think they read anything. Take the "should there be an AoE cap" poll discussion last week, tons of comments, tons of input, and, not a single response from a ZOS employee from what I saw. Not one. The only input we had about this issue was a post about how AoE not being capped was a bug and that's it. There are so many great posts in these forums and just a LITTLE bit of input from ANYONE from ZOS would be better than what we currently have. It doesn't take much to post, "hey, we see your point and we'll take it into consideration" or something like that, but instead we get drive-by posts from a copy/paste CS person who I doubt even read what anyone said. The only thing they seem to be concerned with are closing the "i quit" threads and telling people to play nice.0 -
Nazon_Katts✭✭✭✭✭There are posts, there's even information, but interaction and actual discussion from ZOS is missing. It's a rather passive experience and why people feel left out."You've probably figured that out by now. Let's hope so. Or we're in real trouble... and out come the intestines. And I skip rope with them!"0