forum account issue

djiplay · February 2024

I cant remember my forum security question and I dont have my old email address either. i keep being directed back here from the support sections. please can someone help with contact, email or something...?

Elsonso · February 2024

Have you tried the "Account recovery" on the support login page?

https://help.elderscrollsonline.com/#en/home/category/16/question/860

Tandor · February 2024

You could also try posting in the General Help forum as it is for account issues.

https://forums.elderscrollsonline.com/en/categories/customer-support-general

djiplay · February 2024

Elsonso wrote: »

Have you tried the "Account recovery" on the support login page?

https://help.elderscrollsonline.com/#en/home/category/16/question/860

only works with your original email

djiplay · February 2024

Tandor wrote: »

You could also try posting in the General Help forum as it is for account issues.

https://forums.elderscrollsonline.com/en/categories/customer-support-general

thank you i will now

ZOS_Icy · February 2024

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

djiplay · February 2024

ZOS_Icy wrote: »

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

thank you. wish someone could help as i want to move from xbox to pc

ZOS_Bill · February 2024

@djiplay

Have you tried opening a ticket through account recovery as mentioned above?

If not, we recommend doing so as they can help if you've forgotten both the security question and old email address that was tied to your ESO account.