Maintenance for the week of July 20:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
Trouble with Steam?
AngryOldMan
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The game cant establish connection with Steam, so I cant log in atm. Im on PC EU. Anyone else experiencing this?
Edited by ZOS_Bill on February 20, 2024 9:29PM 0
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AngryOldMan✭✭✭✭Got the message "Unable to connect with Steam". After 5th time with that message I tried to switch to NA-server and suddently I logged in on NA. When I switchet back to EU I was able to log in after being queued for 5 seconds0
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prof_doom✭✭✭✭✭Same on US NA server.
Login Error:
Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.
Steam seems to be up, and yes, I did launch it with Steam.Edited by prof_doom on February 17, 2024 10:41PM0 -
ZOS_KrakenadminWe do have some troubleshooting steps for this issue located here:
LOGIN ERROR: UNABLE TO INITIALIZE CONNECTION TO STEAM0 -
Logos✭✭ZOS_Kraken wrote: »@AngryOldMan Are you getting an error message?
I'm getting the same error message, have gone through the steps and more and I still get it. It's the first time it has ever happened to me.0 -
ZOS_KrakenadminIf you are still having the issue, you will contact Support for further assistance.0
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WaywardArgonian✭✭✭✭✭Getting the same issue, both PC/EU and PC/NA. Tried the steps mentioned in the article linked but I can't get it to work.PC/EU altaholic | Former PVP support player, currently just enjoying the game | @ degonyte in-game | Nibani Ilath-Pal (AD Nightblade) - AvA rank 50 | Jehanne Teymour (AD Sorcerer) - AvA rank 50 | Niria Ilath-Pal (AD Templar) - AvA rank 500 -
illusiouk✭✭✭Can't log on, same issue. Tried the support page and the offline method. Still no luck.0 -
M1SHAAN✭✭✭✭I also have been having this issue the last ~day or so, I'm on PC NA. However for me it's intermittent and sometimes just trying to log in again fixes the issue.0 -
Jacozilla✭✭✭✭✭None of the support help article fixes this issue - https://help.elderscrollsonline.com/#en/home#home-web-assist
Online, offline, restart steam and entire computer. Reset router, every other online connection works (browser, games, other game networks.
Seems the real issue is with ZoS, not Steam or some connection issue. Proof of this is easy - I have 2nd account that was not purchased through steam, and can manually login just fine (using the standalone, non-steam launcher).
Unfortunately, my primary account via Steam is completely locked out.1 -
snailbrick✭✭✭I'm on NA and having the same problem. I've played for years and never had this message. I haven't made any changes to my pc.
Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.
I also launch through steam every time I play.0 -
TagCdog✭✭I'm getting the same Steam connection issue on PC NA. Troubleshooting steps (including repair), PC reboot, etc... have not resolved the issue.0
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Starlight_Knight✭✭✭✭✭
✭Same issue for me, ive updated graphics and restarted PC and still the same thing, also tried a bunch of other things like running as admin and going offline and online again etc. ( as some old posts recommended )0 -
valenwood_vegan✭✭✭✭✭
✭✭✭✭✭Yep same problem here on PC/NA. Other functions in Steam are working just fine though, seems something's breaking down between them and eso.0 -
ZOS_HadeostrymodGreetings,
After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about troubleshooting on the PC platform.
Thank you for your understanding
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TagCdog✭✭Just posting an update, my Steam worked again last night but I am getting the connection error again. Luckily I have a normal install too and can just switch to that but this seems to be impacting a lot of people.0
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Beavisaur13✭✭✭Reminder that ppl like me with a older copy of Eso, can launch the game from steamlibrary: steamapps: common: Zenimax online: The Elderscrolls online: game: client: Eso640
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ZOS_BilladminEdited by ZOS_Bill on February 20, 2024 9:29PMThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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valenwood_vegan✭✭✭✭✭
✭✭✭✭✭Hey thanks for responding @ZOS_Bill - the problem has been resolved for me. It was bad from Feb 17 - 18, but have had no trouble logging in since then.0 -
ZOS_BilladminThanks for the updates everyone!
With this issue being resolved for the OP, we will now close the thread from further posts.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ZOS_KevinDevThanks for all of the follow up here, everyone. Appreciate it.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0
This discussion has been closed.