Trouble with Steam?

AngryOldMan

The game cant establish connection with Steam, so I cant log in atm. Im on PC EU. Anyone else experiencing this?

ZOS_Kraken

@AngryOldMan Are you getting an error message?

AngryOldMan

Got the message "Unable to connect with Steam". After 5th time with that message I tried to switch to NA-server and suddently I logged in on NA. When I switchet back to EU I was able to log in after being queued for 5 seconds

prof_doom

Same on US NA server.

Login Error:
Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.
Steam seems to be up, and yes, I did launch it with Steam.

ZOS_Kraken

We do have some troubleshooting steps for this issue located here:

LOGIN ERROR: UNABLE TO INITIALIZE CONNECTION TO STEAM

Logos

ZOS_Kraken wrote: »

@AngryOldMan Are you getting an error message?

I'm getting the same error message, have gone through the steps and more and I still get it. It's the first time it has ever happened to me.

ZOS_Kraken

If you are still having the issue, you will contact Support for further assistance.

WaywardArgonian

Getting the same issue, both PC/EU and PC/NA. Tried the steps mentioned in the article linked but I can't get it to work.

illusiouk

Can't log on, same issue. Tried the support page and the offline method. Still no luck.

Logos

Fully restarting the PC worked for me and a friend that was having the same issue.

M1SHAAN

I also have been having this issue the last ~day or so, I'm on PC NA. However for me it's intermittent and sometimes just trying to log in again fixes the issue.

Punitio

I have the same issue, unnable to connect to steam it says.

Punitio

Just tried restarting the PC and it won't work, this is still happening. PC-NA.

Jacozilla

None of the support help article fixes this issue - https://help.elderscrollsonline.com/#en/home#home-web-assist

Online, offline, restart steam and entire computer. Reset router, every other online connection works (browser, games, other game networks.

Seems the real issue is with ZoS, not Steam or some connection issue. Proof of this is easy - I have 2nd account that was not purchased through steam, and can manually login just fine (using the standalone, non-steam launcher).

Unfortunately, my primary account via Steam is completely locked out.

Celldweller

I'm having same problem. I'm located in Europe but play on NA.

snailbrick

I'm on NA and having the same problem. I've played for years and never had this message. I haven't made any changes to my pc.

Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.

I also launch through steam every time I play.

Kantuuka

Same here - EU

TagCdog

I'm getting the same Steam connection issue on PC NA. Troubleshooting steps (including repair), PC reboot, etc... have not resolved the issue.

Starlight_Knight

Same issue for me, ive updated graphics and restarted PC and still the same thing, also tried a bunch of other things like running as admin and going offline and online again etc. ( as some old posts recommended )

valenwood_vegan

Yep same problem here on PC/NA. Other functions in Steam are working just fine though, seems something's breaking down between them and eso.

ZOS_Hadeostry

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about troubleshooting on the PC platform.

Thank you for your understanding

Aleris

i am having the same problem right now!!

TagCdog

Just posting an update, my Steam worked again last night but I am getting the connection error again. Luckily I have a normal install too and can just switch to that but this seems to be impacting a lot of people.

Athanas35

Cant log in on steam
Unable to initialize connection Steam

Beavisaur13

Reminder that ppl like me with a older copy of Eso, can launch the game from steamlibrary: steamapps: common: Zenimax online: The Elderscrolls online: game: client: Eso64

ZOS_Bill

@AngryOldMan

Is anyone still running into these Steam login issues today?

valenwood_vegan

Hey thanks for responding @ZOS_Bill - the problem has been resolved for me. It was bad from Feb 17 - 18, but have had no trouble logging in since then.

AngryOldMan

Steam is working fine again. Thanks for responding

ZOS_Bill

Thanks for the updates everyone!

With this issue being resolved for the OP, we will now close the thread from further posts.

ZOS_Kevin

Thanks for all of the follow up here, everyone. Appreciate it.