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On-screen keyboard missing

Jasonnnsaurus
Jasonnnsaurus
Soul Shriven
Xbox, NA server here. My GamerTag is Jasonnnsaurus. As of 2 days ago, my on-screen keyboard no longer comes up in-game anywhere. Nor will it allow me to type in the in-game chat box simply by hitting Enter on my keyboard I usually type with. I couldn’t even submit a ticket in-game because, again, it wouldn’t come up. Just makes the click sound, the typing cursor appears but when I type, no letters come up. The on-screen keyboard does, however, come up on Xbox and in other games but not on ESO on any of my characters. I’m unable to /reloadui because I can’t type and I’ve tried ‘clearing local cache’ for ESO as well as pushing my Xbox button for 5 seconds, unplugging it for 1 minute and then turning it back on. I’m at a loss as far as what to do next, especially because I can’t even submit a ticket in-game. Any thoughts??
Edited by ZOS_Hadeostry on January 22, 2024 2:27AM
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @Jasonnnsaurus

    If you have already tried the steps in this article, then please open a ticket using our support site here.
    Staff Post
  • ZOS_Hadeostry
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's Xbox Troubleshooting.

    Thank you for your understanding
    Staff Post
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