The Elder Scrolls Online

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ESO Store Issue

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november1983
november1983
✭✭
Hi,

I have a slight issue with the ESO Store. I tried to purchase an article more than twice when the website refused my credit card. I already talked to my bank and they said my card is okay.

Are there any time, quantity or whatever limitations I should be aware of? Answer is probably yes but this would be great to know.

I already wrote costumer support but the reply was about eso+ issues. Guess my ticket lacked some precision considering my store problem. Hope someone can help me :)
Edited by ZOS_Bill on January 24, 2024 5:45PM
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @november1983 If you can give me the ticket number, I would be happy to check in on your ticket.
    Staff Post
  • november1983
    november1983
    ✭✭
    Ticket Number: 240119-002791
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @november1983 I have left you a forums message regarding your ticket.
    Staff Post
  • november1983
    november1983
    ✭✭
    Issue was solved. Thx alot for the help :)
  • ZOS_Bill
    ZOS_Bill
    admin
    We appreciate the update and are glad to hear that this purchase issue is resolved.

    For that reason we will be closing the discussion from any further posts.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.