Access Code, can't log in

miloflipper · January 5

It's asking for an access code again after I put in my password and try to log in. Can someone take a look?

Treeshka · January 5

You are probably typing your password wrong.

miloflipper · January 5

Nope, tried several times. We've had this before with the log in server not allowing people in for some reason.

ZOS_Kevin · January 5

@miloflipper Are you able to place a ticket on the website? If so, we can get that over to customer service to address.

Link to submit tickets: https://help.elderscrollsonline.com/#en/answer/38955

miloflipper · January 5

All OK now, it seems that my internet provider decided to change my IP address so ESO sent me a new code to verify it is me! Sorry for the false flag!

ZOS_Kevin · January 5

Cool, glad you're in!

ZOS_Icy · January 5

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

Balgrim · January 6

II've opened 2 tickets for this problem, which has been intermittent since the last maintenance, and I have no login problems with my account on the official website.
Following the first ticket, the next day it worked again, without knowing why, then it became a problem again yesterday !
New ticket...

ZOS_Phoenix · January 7

@Balgrim

Do you have the ticket number for the latest ticket so I can see what the current status is?