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how to keep track of support ticket when suspended?

Wilkesy91
Wilkesy91
✭✭
Hi when trying to log in I got a notification stating iv been suspended and unsure as to why I have been suspended. I haven't been sent an email on how long its for whether its for 2 days or a full ban. I have adhered to rules so unsure why I have been suspended. I have sent two tickets up but I cant keep an eye on their status because I log in, so how do I see an outcome once admin have checked and responded to my ticket?
Edited by ZOS_Bill on November 2, 2023 5:01PM
  • Wilkesy91
    Wilkesy91
    ✭✭
    latest ticket

    231031-004119
  • Wilkesy91
    Wilkesy91
    ✭✭
    @ZOS_Bill @ZOS_Kraken can you help please, no correspondence in regard to why iv been suspended
  • Daoin
    Daoin
    ✭✭✭
    you have no email notifications ?
  • Wilkesy91
    Wilkesy91
    ✭✭
    Daoin wrote: »
    you have no email notifications ?
    No correspondence what’s so ever. I thought I might have been sent an email int what’s to why iv been suspended or something to clarify for how long so I’m not sure whether I’m waiting for 2 days or can’t play the game again. So can’t think as to why this has happened. Are there any more devs/mods that can help
  • wilykcat
    wilykcat
    ✭✭✭✭✭
    The moderators are on the way to help you out. I hope your issue/appeal gets awnsered and resolved soon.
    Edited by wilykcat on November 1, 2023 12:05PM
  • ZOS_Lunar
    ZOS_Lunar
    admin
    Hello @Wilkesy91

    We've sent a reply to your DM. Please check your inbox here on the forums for the reply.

    Please reach out through this DM if you have further questions.
    The Elder Scrolls Online - ZeniMax Online Studios
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  • Wilkesy91
    Wilkesy91
    ✭✭
    All sorted cheers, just because my bank did a charge back. If it happens again it’ll be a perm ban lol, something that my back did off their own bank is my fault lol
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for the update on this situation. With this issue sorted out, we will now close the thread going forward.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.