how to keep track of support ticket when suspended?

Wilkesy91

Hi when trying to log in I got a notification stating iv been suspended and unsure as to why I have been suspended. I haven't been sent an email on how long its for whether its for 2 days or a full ban. I have adhered to rules so unsure why I have been suspended. I have sent two tickets up but I cant keep an eye on their status because I log in, so how do I see an outcome once admin have checked and responded to my ticket?

Wilkesy91

latest ticket

231031-004119

Wilkesy91

@ZOS_Bill @ZOS_Kraken can you help please, no correspondence in regard to why iv been suspended

Daoin

you have no email notifications ?

Wilkesy91

Daoin wrote: »

you have no email notifications ?

No correspondence what’s so ever. I thought I might have been sent an email int what’s to why iv been suspended or something to clarify for how long so I’m not sure whether I’m waiting for 2 days or can’t play the game again. So can’t think as to why this has happened. Are there any more devs/mods that can help

wilykcat

The moderators are on the way to help you out. I hope your issue/appeal gets awnsered and resolved soon.

ZOS_Lunar

Hello @Wilkesy91

We've sent a reply to your DM. Please check your inbox here on the forums for the reply.

Please reach out through this DM if you have further questions.

Wilkesy91

All sorted cheers, just because my bank did a charge back. If it happens again it’ll be a perm ban lol, something that my back did off their own bank is my fault lol

ZOS_Bill

Thank you for the update on this situation. With this issue sorted out, we will now close the thread going forward.